Ciara took care of me today. I must say, she went above and beyond. Very caring, professional, and knowledgeable of her craft. She did an awesome job revamping my lashes. You can tell she really loves her job. The receptionist was also friendly and accommodating. My experience could have been a disaster thanks to me not really knowing what I was doing while booking online, and also not being familiar with the area (was a tad bit late). But like I said, these women were awesome. Highly recommend. read more

The worse experience I've had as far as professionalism! [[HIGHLIGHT]]Not good with communication.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The male receptionist has a very nasty demeanor, the female receptionist is nice and accommodating though.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The stylist Violet isn't very warm, nice or inviting.[[ENDHIGHLIGHT]] My repeated stylist was Sana and unknowingly she did not like servicing me because I requested (and provided) my own extra lash extensions. I have had previous experience with other stylists who know how to style the long lengths with the shorter as well, I understand now that, that was not was they were able to do. [[HIGHLIGHT]]Still no communication was given until I was put with another stylist and did not like the outcome.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Very unhappy![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I've had a membership for over a year and could not understand why this happened.[[ENDHIGHLIGHT]] read more

Amazing Lash Studio - Eyelash Service Near Me - Chicago, Illinois

I had my lashes done today, and the experience was okay overall. The temperature inside was quite cold, and it seemed like the doors weren't fully closed during the service or they couldn't be...I'm not sure the door remained opened through my service.As I tried to relax, I could hear conversations from the front desk, kids crying, and the sound of heels clicking back and forth. The lashes themselves turned out decent, but when I pointed out that one of the pieces looked stuck together, the lash specialist insisted they weren't. [[HIGHLIGHT]]I tried to show her what I meant, but she couldn't see it and told me to look at her instead of pointing at the lashes.[[ENDHIGHLIGHT]] I explained I was about to turn, and she seemed a bit bothered when I said I didn't like the way it looked. She made some adjustments, and it looked better afterward. Before leaving, I asked about the salon's policies due to their mixed reviews. When I filled out the paperwork, I saw that if the lashes start to fall within three days, I can call for a fix. [[HIGHLIGHT]]The front desk staff looked at the paperwork and hesitantly confirmed that I was eligible, which made me a bit uneasy.[[ENDHIGHLIGHT]] I really hope my lashes stay intact because I'd prefer not to return to this place. read more

Took over an hour for a lift and tint. Stylist did not ask what curl I wanted for the lift, just did her own thing and the result was very disappointing. She was also a "master stylist" which meant an up charge that was unspecified until check out. Would not recommend. read more

Amazing Lash Studio - Lash lift results :( - Eyelash Service Near Me - Chicago, Illinois

Groupon is a scam! I booked full set, classic, with a fill, but then I had to pay some random master fee upgrades! Over the phone they told me the upgrade for the full set would be is $20, I was charged $30. After the fill I was charged additional $20, even though their own menu says $10 fee for master fill charge. [[HIGHLIGHT]]The tech Sana was great and I did tip her $20 both for full set and fill[[ENDHIGHLIGHT]], but this business is money grab scam! read more

I had a 9 a.m. lash appointment. [[HIGHLIGHT]]When I finished around 10:30 a.m., the receptionist was on the phone and ignored me. I waited, even using the restroom to give her time. When I whispered I had a meeting, she called me rude.[[ENDHIGHLIGHT]] I needed to pay and tip, but she argued with me. [[HIGHLIGHT]]I tried to get help from another employee, but they couldn't process payments.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The receptionist blamed me for waiting, saying I finished 30 minutes early.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Frustrated, I left after 15 minutes of trying to pay.[[ENDHIGHLIGHT]] I then called the Dallas number to pay, just to find out that I had enough credits that I didn't even have to pay (which further shows my time was wasted). [[HIGHLIGHT]]I still tipped the person who did my lashes, but the receptionist was the worst.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She will be the cause of many customers not coming back because the phone call she was on, while having me wait, was her yelling at a customer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The receptionist was so focused on trying to win an argument with me that she didn't realize a customer simply wanted to pay and leave.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had no issues with anything except wanting to check out.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I felt profiled because I was not dressed to par and my hair was prepped for a hair appointment.[[ENDHIGHLIGHT]] This location is in a high-end area. There's no way that when someone whispers they have to leave after waiting to check out, the receptionist thinks the response should be "you are being rude." This establishment lacks professionalism, and I don't recommend it to anyone who is a professional. [[HIGHLIGHT]]If you don't want to be disrespected by the staff, do not go to this establishment.[[ENDHIGHLIGHT]] read more

I've been a member for almost two years (monthly membership is $169 that's $2,028 yearly). I also get weekly touch-ups ranging from $45 to $60 in addition to the monthly fee. I've never canceled an appointment and shown up on time. [[HIGHLIGHT]]Last Friday (7/12/24) I made a last-minute appointment for 5:00 pm, unfortunately, I was detained at work and called to inform them that I was running late.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The rude receptionist said "It's like 15 minutes before your appointment, you can't reschedule and you will be charged the full $79 for a no-show service fee.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]No reasonable accommodation was even considered given my loyalty to this particular branch.[[ENDHIGHLIGHT]] This is the second inferior customer service experience I've had with this establishment and, unfortunately, they would allow her behavior to continue. I'm closing my account due to the unprofessional practices. read more

Got my lashes done by Ashley for the new year. I got gorgeous style and am obsessed still. My tips, wash your lashes daily, I always wash with water and brush through. I got my brush at Walgreens, just a standard eyebrow brush with bristles. Ashley used a different type of glue than what I typically wear and my lashes stayed on for 3 weeks! It was amazing. read more

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Well, i loved my lash master and we had great chat but i really felt huge discomfort after i got extension! I technically felt the glue when i was was closing my right eye ... since i was traveling, i could not get back.. Today i went to check the situation before i book my next appointment, i had technician to pull few extended lashes and it made huge difference! They have suggested i remove lashes before i do the refill, and removal is extra 40$, dont get why do i need to pay for someones mistake... I just cancelled my membership... read more

I've been getting my lashes done here for a while now and I'm always happy with the results. I originally came here because of their first full set of lashes for $89.99 deal. But after seeing what a great job they did I decided to join their monthly membership program, which includes 1 complimentary refill per month and discounted services rates. It usually takes them about an hour to refill my lashes (aka enough time for a quick nap). I've gotten my lashes done by several of the technicians here and they are all very professional. You can choose from 4 different styles: natural, cute, sexy, or glamorous. They also offer 3D and 6D volume lashes for those who want more fullness. I definitely always feel fabulous when I leave here! read more

I got my eyelashes done for the first time ever at this location last week. My consultant Sana was a "master" and I asked her a few questions to help make the decision for type and size - she wasn't warm at all and said I wish you did your homework and made me feel uncomfortable about my first experience. I felt my eyes looked uneven and not as full as I wanted - I called to ask about an adjustment. They said it would be a charge (50% of full price!) after 3 days, I had left for a weekend trip so upon my return they couldn't do anything for me. As a first time client - I wouldn't be returning again and would take your money else where. read more

If I could give 0 stars, I would. If you are looking to get your eyelashes done, steer away OR go, if you want damaged eyelashes and to be hung up on, multiple times. This place has not only done damage to my natural eyelashes but will not even refund me for the 6 credits that I have on file. 1st Photo - gaps of missing natural lashes 2nd Photo - this is how my natural eyelashes would fall out, in chunks. read more

Amazing Lash Studio - Eyelash Service Near Me - Chicago, Illinois

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I decided to call and make an appointment. When I spoke with the manager she told me to not purchase the Groupon - take a screenshot and they will honor it at my appointment the next day. When I arrived I told the front desk what was discussed with the manager. They confirmed and said they saw the note documented in my appointment. I then ask what was the various tiers for cost. I was told the technician would share. We spoke for a while and decided on the look I wanted. 3/4 through the process the technician said "did anyone explain to you what I''m doing is going to be an additional $20 or $25"? I said no. She was then quiet and continued to apply the lashes. At completion, when I checked out the young lady at the desk was EXTREMELY rude. I showed her the Groupon I was going to use. She said my service was an additional $80. I expressed to her the Groupon does not say that and I was told an additional $20 or $25.00. She then called the manager and spoke very nasty about me. I then said, that's rude. I'm standing right here. The manager told her to honor the Groupon over the phone. I then paid $110 in which we agreed and I tipped the technician $20.00. The young lady that was rude was Caucasian and not nice at all. She was speaking in such a demanding way to the rest of the staff as well- VERY BOSSY. My Groupon NEVER said there were different prices. She kept saying it did. I pulled up the Groupon on my phone and showed her. She then said, WELL THERE ARE DIFFERENT PRICES. The front desk person shouldn't work there. She was rude and not welcoming at all. read more

Amazing Lash Studio - This is the Groupon I used. It has "EYELASH EXTENSIONS". It does not say a specific set. - Eyelash Service Near Me - Chicago, Illinois

Was my first experience so it went well I think. No complaints other than a little more guidance if it's your first time. Otherwise, good experience:) read more

This was my first time getting lashes . The staff is very friendly , lobby is very simple And chic and my appointment started on time . The process took about an hour ..and I LOVE the look of my lash extensions . The hard part was to not get My eyes wet for to days after so the glue could dry . I've been back twice for touch ups and joined the monthly program which saves money and helps with upkeep read more

Amazing Lash Studio - My new lashes ...bye bye raccoon eyes - Eyelash Service Near Me - Chicago, Illinois

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I made an appointment for my daughter for a full set of lashes for her graduation. She was so happy and pleased. It was a great gift idea for her big day! read more

[[HIGHLIGHT]]After my horrible experience at the Streeterville location I called the location in Ranch Triangle/Lincoln Park and they were delightful to work with and me told me to come on in and they'd take care of me, as it should have been handled by the Streeterville location.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]While I was waiting for my service I overheard a client and the receptionist discussing her HORRIBLE experience at the Streeterville location and Kiara Lynn, the receptionist was doing a stellar job also accommodating this poor woman due to the deficits and lack of service at the Streeterville location.[[ENDHIGHLIGHT]] The terrible receptionist at the Streeterville location seems to be a recurring theme. [[HIGHLIGHT]]I also left a voicemail requesting a call back from the owner or office manager on Monday 9/23 and still have not received a call back which is unfortunate.[[ENDHIGHLIGHT]] I own several businesses myself and if I had someone like the receptionist on my team I would want to know immediately! But it appears as though this is acceptable behavior at this location. read more

Issue resolved. There was severe confusion about memberships but they addressed it. Thanks. Overall service is good. read more

Amazing lash studio offers a free fill in on lashes within a week for customers who need thicker lashes. Well I was a very disappointed and unsatisfied customer and still am. They scheduled me for a fill in and then cancelled my appointment. I'm done with the place. They were polite, but none of my issues were resolved. I booked with them because of all of their amazing reviews, just left to wonder why I'm not receiving the same curtesy as their other customers. read more

Amazing Lash Studio - Photo taken right after my first eyelash appointment. - Eyelash Service Near Me - Chicago, Illinois

WARNING: WENT TO MY FIRST APPT AND WAS TOLD TO GO HOME! THEY DID NOT HONOR THEIR ONLINE BOOKING AND EMAIL CONFIRMATION! MANAGER TOLD ME IT HAPPENS TO MANY PEOPLE- IM NOT THE FIRST. Waste of a whole week- go somewhere else to ACTUALLY get your lashes done. about 5 days ago I had booked online for this studio after calling and finding out there were no appointments for that day. I booked online, waited 5 days, a got an email confirmation (which is attached). and showed up 5 min before my appointment time. The first receptionist goes, oh you're here for your refill with Kayla? I said no... I'm here for the new intro full set. Here's the email confirmation. The receptionists said there wasn't an appointment for me at all and would see what they could do about it, I patiently waited for the manager to come out and the first thing she said was, "you should've gotten a follow up text message asking for your credit card, we're all booked today you cannot be seen. Want to come back tomorrow?" I didn't get any text- and how was I supposed to know I should've gotten a text? I'm a first time client and nowhere when I booked on my phone did it ask for credit card information, and the software even gave me an EMAIL CONFIRMATION. Since I showed up, doesn't that also imply I wouldn't have minded putting down my credit card information? She proceeds to review the online booking process on the receptionists' computer and I'm stuck there wondering what is there to prove. Her first instinct as a manager wasnt even finding ways to accommodate me for the appointment I showed up for, she was trying to prove there's a page that prompts you to enter your credit card- why does that matter right at this moment? Then one of the receptionists called the Lincoln park location and found they had an appointment for 50 minutes later. I said, how am I supposed to get there, pay for another Uber? And the manager said yes, there is nothing we can do for you here. And i told her "Why am I going out of my way to still give this company business, pay more, and waste more time?" I asked if there was anything she could do for this appointment mixup in terms of discounts. She says, "well you come all aggressive at me you didn't give me a chance to talk." The receptionist still on the phone with Lincoln park says they can only hold the appointment for 5 more minutes. And I said, "I hope you can understand what it's like to show up for an appointment after waiting for 5 days just to be told I can't be seen. At least a discount for my troubles would be right." And she goes" I can give 10%." And I said, "is there a voucher or anything? Or will I just have to take your word? If my email confirmation for something as serious as a whole appointment isn't valid, how can I trust your word?" She said, "what do you want me to do?" Forget this place. They didn't honor my appointment and much worse is that they weren't sorry or cared about customer service. I don't know why you expect me to continually stay nice and patient when you don't even apologize and try to make things right at all- something to compensate me for my time and keep my business. They could spell my last name for the Lincoln Park person on the phone which meant I was clearly in their system. I told the manager, "I hope this is a learning experience for you- if I was in the system you should've followed up by text instead of letting me assume my appointment for today was still valid while you gave up my slot." The disappointing part was she told me I wasn't the only one it's happened to, it's happened to many. To the owner and managers- Your company chooses the software, and with every software there are obstacles but it's on the company to make sure things are done right- if you want to ensure your time is not wasted by asking for credit card information, you should at least not waste time for people who show up as well. Had someone just checked the new bookings from the software at the end of each day and followed up with a simple text message, this could have been avoided for MANY people. I welcome a response from the owner, I'm over my anger and I just hope it doesn't happen to anybody else. But for me, im getting my lashes done elsewhere- Lucy's lash bar just accommodated me for today, AND as soon as I called I talked to Lucy herself. Can't tell you how excited I am to be dealing with the owner herself instead of a chain that can't even make their wrongs right. read more

Amazing Lash Studio - BEWARE- GOT EMAIL CONFIRMATION AND SHOWED UP FOR MY APPOINTMENT, GOT THERE AND MANAGER SAID I COULDNT BE SEEN ALL DAY - Eyelash Service Near Me - Chicago, Illinois

Great place if you need a quick eyelash fix to last maybe a week otherwise eyelashes just fall out a lot only came here since I'm just in town visiting but definitely wouldn't recommend cheap glue and eyelashes read more

Horrible place. Lashes started falling Right after I got full set of lashes. The pictures are taken after 24 hours of full set, you be the judge. I am going somewhere else and pay to remove the lashes because they are too busy to fix their mistake. read more

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I've been to countless lash extension studios but I have to say this is the worst one. Great service, terrible lashes. I know how to take care of lashes, but within 3 days half of them had fallen off. Within a week, pretty much all of them were gone. Not worth over $100. If this is their way of getting people to come in for fills, with the monthly membership, don't fall for it. They need to change their lash glue. read more

I just started coming to amazing Lash after a few of my girlfriends recommended that I try here. Before I was going to a private salon where it was way more expensive and harder to get an appointment to maintain the look of my lashes. The staff here is professional, and the studio is so cute. There are always open appointments, and I just love having extensions! I've seen Tatiana and Jerika, both are GREAT! I usually go with the "gorgeous" style but this time around I upgraded to the 3D for a little extra volume since I have an event this weekend and I LOVE them. read more

Amazing Lash Studio - 3D volume Gorgeous lashes by Jerika - Eyelash Service Near Me - Chicago, Illinois

So, this is a very honest review! I want to give this place 5 stars because the staff is friendly, accommodating, place is very clean, and they do a great job with lashes! I have been to three different lash techs and I got to say that Jasmine is amazing! About 3 weeks ago i went for my second time for a full set with one technician and at first i thought my lashes were ok until my lashes started falling off so fast the next two days. I took pictures of my lashes that were done by her and I was actually not happy with how it turned out as how i felt with my first full set with my first amazing lash tech (she was also good!). I didn't really feel comfortable because this was the first time my eyes were burning. My lashes were placed in the middle of my real lashes so you can see a gap from the lash extensions and my lash line. Not only that, my lashes would go different directions even when i would brush them. Though I had that experience, I knew it's still a great place to get lashes done because my first experience was great and overall from their reviews and pictures on instagram, you can tell other lash techs do a great job. I scheduled for my next refill (and couldn't wait) and saw reviews on jasmine that many people loved her work! So, i decided to schedule a refill with her and I am so, so happy I did! First of all, I was going to run late for my scheduled time, but she was able to take me in the same day at a later time, which I am thankful for. She has such a friendly and uplifting vibe that is very welcoming and honestly, I felt an instant trust in her. I was super comfortable when i was lying down and she was so gentle on my eyes that I experienced no burning or irritation. When it was done, I looked in the mirror and I was so incredibly happy with my lashes. She knows how to make my nonexistent lashes look alive and she did such an awesome job overall! Thank you Jasmine To the ladies working at the desk you all are so nice and accommodating- thank you! So, everyone I suggest you come to amazing lash in streeterville! Request Jasmine! I have pictures on my lashes done by that one lash technician and the others by jasmine. read more

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Love!!!! I had such a great experience from start to finish. I was greeted so warmly by the front desk when I arrived. My lash technician Anna did a great job explaining my options. Since I have rather large eyes I wanted to go with a longer length and I went with the sexy style. It's seriously so comfortable while your getting them applied. It takes about an hour and a 1/2, but I pretty much fell asleep listening to the soothing music. I love lash extensions for everyday of like this time for special occasions. Great experience and I definitely recommend. :) read more

Amazing Lash Studio - Before an After - long length, sexy style - Eyelash Service Near Me - Chicago, Illinois

All jokes aside, one of the highlights of my year was discovering Amazing Lash Chicago and getting my first set of lash extensions You cannot beat their prices and quality. They have a great membership program ($59.99/month) which includes a refill every month, on top of discounts on all their other services. I recently started getting the VOLUME LASHES and am just in looovveeeee. Their staff is extremely helpful and accommodating and you know you're in good hands when you walk in there. If you've ever considered lash extensions, I highly recommend this salon. They also offer an introductory price on your first set, so why not give it a go? WARNING: You will become addicted. read more

Came to this studio twice and had Tati both times. Lashes look great, she is quick and has made simple adjustments to make them look exactly how I like them! read more

Amazing service every single time from Tatiana. She is my one and only person in Chicago I'd go to! Very professional really amazing service. My lashes can last 4 weeks before I refill. I wash everyday. I wear makeup everyday. I just come every few weeks or so to visit here to get a refill. I am a forever fan of Tatiana;) read more

Amazing Lash Studio - Eyelash Service Near Me - Chicago, Illinois

Got my first lash set today and was happy with the results. Kayla did my lashes and I really enjoyed how comforting she was when she was placing the lashes: telling me what to expect, what was normal and how my lashes would look. I'm planning to go a little fuller at my 1st refill! read more

Amazing Lash Studio - Eyelash Service Near Me - Chicago, Illinois

I cancelled my membership and they continued to charge me for MONTHS. When I called about it the first time they said they needed to listen to the recording and would call me back and also said "how did you not notice the charges". I have multiple credit cards and I should not be worrying about monthly charges from them when I cancelled my membership. They did not call back so I called. Every time I was told I would get a call back from a manager and never did. Finally, they issued me a refund for 3 months of the service and said I would need to dispute the rest with my credit card company. Completely unacceptable service and good luck canceling your membership. Make sure to monitor your cards closely, apparently since you need to with them. read more

I have been a member here for over a year now. I LOVE LOVE LOVE being able to wake up and not use mascara. I was one of those people who always had black under my eye after an hour of mascara. I now look more awake, refreshed, and my morning routine is shorter. Katie and Anna are my go to gals and I trust them completely. My lashes last a full month!!! read more

I go to this location and have been with different stylists. They are all good. But, tried Tatiana for the first time. She is awesome. Quick and does a killer job! Def going back to her for my next appt. read more

Amazing Lash Studio - By Tatiana. Love them! - Eyelash Service Near Me - Chicago, Illinois

Just started coming to this location and Nancy is my lash stylist. She was amazing at correcting another artist's botched work. My lashes look great and I'm now more comfortable with them. Location is clean, well kept and the front desk team is friendly. No complaints! read more

Amazing Lash Studio - Full set of 6D lashes - Eyelash Service Near Me - Chicago, Illinois

I've been a member for sometime and is a great deal to have! After paying my monthly due, I get free refills! The ladies working there are super talented and such a hardworking team! Always pleasant to go in and their service is great! Highly recommended! Btw Ashley is awesome!!! read more

I tried this place out because I have always wanted fake lashes and their promotion of 80 dollars for the first set was too good to pass up. The front desk girls are super nice and helpful. The girl who did my lashes was named Frankie and she was great as well. She took her time and was very meticulous with doing my lashes (it took almost 1.5 hours.) I loved the way they looked. I was told that during the first day, some lashes would fall out and that was normal and I would need a refill every 4 weeks or so. My complaint with this is that my lashes didn't last that long. I was willing to do the monthly treatments to get them refilled, but my lashes were basically gone after 15 days of having them in. I knew if I went back, I would be charged for a full set because literally almost all my lashes fell out. I can't justify spending 250 and then having my lashes fall out after 15 days and spending more money to have them filled. Maybe it's just the glue they use or something, but like I said Frankie did an amazing job and took her time. Alas, I don't think I'll be back. read more

This is my new go to spot! The staff is super friendly and knowledgeable and it's easy to get an appointment. They also have an app to book and manage appointments. My lashes have shown a great retention rate and look gorgeous! Highly recommend read more

Amazing Lash Studio - Eyelash Service Near Me - Chicago, Illinois

Got my lash extensions here for the first time and loved them! More than the other two times I had them done at different places. My technician was Lela, and she was great! Very knowledgeable about lash shape and size and gave me exactly what I wanted. I got the "cute" lash style. The process takes about two hours, so be prepared to sit still! read more

Great customer service at this location! Naz was so helpful! They always make my lashes look gorgeous!

I absolutely LOVE going to get my fills done with Angie! She's just someone I feel super comfy with and I like the way she curates my fills in the way that's most flattering to my eye shape alongside with the "look" I'm trying to achieve. The overall atmosphere and front desk service is why I always feel so great walking in and even better when I walk out. read more

Amazing Lash Studio - Single lash fill in the "gorgeous" look by Angie - Eyelash Service Near Me - Chicago, Illinois