The introductory offer says 79.99. I chose Theresa because someone recommended her. I check and I'm told the price is 109.99. I asked receptionist if I had received the introductory price? She said 89.99 plus 20 for the master stylist. I said no one told me it was additional for a particular stylist. She apologizes and says they should have told you. I explain the price was supposed to be 79.99. So she to tells me I discounted the price to 79.99 plus 30 for the master. Wait what it was 20 a minute ago? Updating previous post. I'm happy to say they actually called me and refunded the additional amount. I'm always happy to update a review when the company does the right thing. read more

Amazing Lash Studio - Introductory offer - Eyelash Service Near Me - Pearland, Texas

I had a membership for two credits a month until I canceled in December. At the time I signed the cancellation papers, I was told that I still had five credits and that I had to use those credits within ninety days. I hadn't even used up all five credits, and it hadn't even been ninety days, but today they told me that I owed them $109.99 and called the police on me after I told them I wanted to talk to the manager ANA tomorrow. They could not produce the cancellation papers and ANA kept telling me I didn't have five credits. This business has shady practices. If you decide to risk being a customer, always ask for copies of any paperwork you sign, and always have your credits in writing if you decide to do the membership. I ended up paying the $109.99, but I will never come back to this business. They lost a good customer because they can't keep track of customers' paperwork or credits, and on top of it, called the police on me when they didn't give me all the credits I was due. I feel bad for my lash stylist who got caught in the middle. But I don't feel bad walking away from the bad business practices and the poor customer service. Just don't come here. Don't let them tell you lies and call the police on you when you try to stand up for yourself. read more

Shantel is great! Great conversation and great Lashes. I will return to see her. My lashes stayed on for weeks.

This is one of my favorite amazing lash studio. I drove 2 hours to get my lashes done by jasmine. She does an amazing job I wish I lived closer. read more

Amazing Lash Studio - Eyelash Service Near Me - Pearland, Texas

Amazing Lash Is Great. I love going here and letting Emma do my lashes. She is so professional, talent, and patience. She does an amazing job every time. Please go see her. The staff is Great as Well. read more

Amazing Lash Studio - Eyelash Service Near Me - Pearland, Texas

If I can do a negative zero I would! Went for eyebrow lamination and got a wax and the lady waxed my eye brows more than what it was supposed to! Beyond upset and the manager just did nothing but "said ok ok I'll talk to her" that lady did not even apologize for what she did, took me years to have them nice in shape for this lady to over wax them it made me feel she went over my permission and did what she wanted to, left them red! Burning sensation just awful never again going there waste of my time and money, read more

This is the third set I've got here. Yes I'm addicted, and I'm a monthly member. I mean who does not want cute lashes and say Beyoncé's words, "I woke up like this." Yes that's me now and I love it. To not have to wake up and do my mascara is awesome and convenient. Plus my girl Ashley here does an excellent lash job. She has given me what I want every time. I have had so many compliments because of her. So if you're looking for somewhere to get your lashes, you need to give them a try. I cannot vouch for any other location, because they're not all the same I've heard, but I can vouch for this one and especially Ashley. read more

Amazing Lash Studio - Gorgeous lashes on point - Eyelash Service Near Me - Pearland, Texas

The staff at the Pearland location are great. They are well-trained and polite, especially Xuan. Michelle the manager is always very helpful as well. read more

Thank you Emma for my beautiful lashes, you're the best! See you in 3 weeks honey! Forever grateful! read more

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Love this Amazing Lash location! From the moment you walk in to the time you walk out the service is great! Easy check in, check out, and appointment set after service. My eyelashes were done by Enjoli today and she is hands down the best! I usually don't have a preference as to who does my lashes since I make the appt last minute and want to go in and out quickly. After today, Enjoli is my preferred eyelash artist. read more

Amazing Lash Studio - Eyelash Service Near Me - Pearland, Texas

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Emma is amazing! I live the freedom my lashes give me! Allergy season is teary eye free with Ms Emma's expert application of lashes.

Let me tell you my experience (and it's my first time getting lashes): less than two weeks and more than half of my lashes came out. I've not worn makeup, I sleep on my back, and I'm not an eye rubber. Then this brush thing I bought here doesn't work and they won't exchange it for a working one, nor refund or anything. The manager is MIA. The girls here are nice, so there's that. But I'm not a fan. And now I'm stuck in a year contract. The lobby has a plaque that they want our feedback... so that's mine. @amazinglashstudio_pearland read more

Amazing Lash Studio - Eyelash Service Near Me - Pearland, Texas

My lashes were done perfectly, unfortunately I was allergic to the glue. There is a sensitive glue, I was not aware of, so I'm making this review so others can get a heads up and do a test first if you have sensitive skin. I was given excellent customer service. The manager called and gave me a full refund. And offered for me to come and test try the sensitive glue. I would recommend Amazing Lash. read more

Amazing Lash Studio - Beautiful installation of lashes. - Eyelash Service Near Me - Pearland, Texas

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If I could leave a zero I would. I dropped off my sister as she was scheduled to get a refill. My sister went ahead and paid but only got one eye serviced. Apparently, the stylist was overbooked. The stylist stopped the service halfway because she had another client coming in. The stylist then asked my sister to go back the next day and pay an additional $30 for the second eye. No apologies were given. The receptionist was not helpful either and just brushed it off like it's a usual incident. I will be going back to dispute the charge. This is the equivalent of me asking for a taper fade, only getting the left side done, then getting kicked out because the stylist has clients back to back. Now I get to leave with half a haircut, but having to go pay AGAIN for a service that was incomplete. Please reevaluate your customer service. DISCLAIMER. The stylist actually told my sister whoever did her lashes last did a poor job. Surprise! It was this location. read more

I've enjoyed my visits here. Very clean and nice and quiet! Jasmine has done my lashes and everyone loves them and compliments them! Always looking forward to my next appointment ! read more

Horrible service. The staff has a I don't care attitude. I've booked several times through their app and when I show up for my appointment the appointment is not there. I've had to wait up to 30-40 minutes in my car while I'm waiting for a new appointment. I was told that they do not operate the app that they have been in touch with the company working the app for them. That there are known glitches. But that doesn't explain the crappy attitude the girls give. read more

I love this place! It's my new favorite thing! Emma & Helen are both amazing! Great conversation and awesome naps! I wake up and my lashes are popping Way to go guys! read more

I've had great experiences at other Amazing Lash Studios but this location is terrible. Some of the stylist are decent but the manager Courtney is rude and not helpful at all and this location pearland parkway is racist towards their black clients and their stylist. 10/10 don't recommend as a customer or for employment. read more

Jolie did an amazing job on my volume lashes! ..mind you, I have very thin, short lashes so she was able to make a dramatic difference! read more

Amazing Lash Studio - Jolie did an amazing job on my volume lashes! ..mind you, I have very thin, short lashes so she was able to create a dramatic difference! - Eyelash Service Near Me - Pearland, Texas

This brand new Amazing Lash location is so cute and in this brand new shopping center. I went in with some pretty rough looking lashes, but Nautica saved the day! She is so meticulous and just the sweetest. Literally know clue how she could chat with me and do my lash extensions. I live near downtown but would make the trek just to go there! read more

Amazing Lash Studio - Grand opening special gets you $25 off! - Eyelash Service Near Me - Pearland, Texas

Sarah is amazing very sweet and she always make sure I leave very happy .. I've also recommended my mom who is doing the 3 D lash today can't wait to see her results .. read more

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Update: The MANager Courtney called, lost professionalism yelling at me. She is stating "she can't refund the 39.99 because she doesn't know how, due to it being a partial payment" (Courtney)... (that was NEVER supposed to be charged!!) then states "she will do me a favor and refund the 59.99" (Courtney)... ummm hello!! That's not a favor she refused to do the 59.99 service I paid for and I was charged an additional 39.99 on my card when I paid in full in cash for my full set on my first visit. She then says "fine I will just refund you 79.99 for the full set on your first visit and we're done you can take your business elsewhere" (Courtney) ma'am I don't know if the common sense factor is broken or the calculator... 39.99 + 59.99 = 99.98 I was charged with no services rendered. Not 79.99 that wasn't even refunded it has been 5 business days and nothing. I promise this is a first and last experience with them, that I will never forget and will gladly share!! This location on their reviews and lack of care and customer service alone are ruining the franchise name. I'm shocked they haven't been shut down! read more

Making appointment requires a credit card on file to hold your spot. They do charge a cancellation fee (if you do not call four hours prior) which is 50% of your visit and 100% for no call no show. First time doing lashes here, but not my first time getting it done. Sandra did my lashes. It was one of the most uncomfortable processes.... I chose the gorgeous lashes in 12 thin. Found that my lashes dont really look full. It just looks long. Lashes dont look full. Falls out easily even with care. They dont even give you a spool to take care of it (i feel like other places do). It looks spaced out, messy, and goes alllll sorts of ways even with brushing. Overall, would not recommend and would never go back. My right eye hurted really badly the next day. read more

I used to go to this lash studio about eight months ago. The first time I got my lashes done it was $80 and the lady who did them told me I couldn't go past a certain length since it was my first time. I signed up for the membership and got a refill probably four or five times. I tried about three or four different technicians but I can't remember any of their names. One of them was really rough with my eyelashes and would pull them out. I stopped going because my eyes started to get swollen and I would get some sort of allergic reaction in the couple days afterwards and throughout the whole time my eyelids would randomly swell. I called to cancel my membership and they told me I had to still pay $60 for the current month and to go up there and fill out my cancellation form. I understand that's the policy but I don't think it's fair to charge me $60 when I'm having an allergic reaction either to the glue or because they're not cleaning their tools properly. I ended up changing my debit card to avoid wasting $60. read more

Ok so the lashes are great don't get me wrong I got a lot of compliments on them and they're really pretty. The reason I'm giving it a one star is because the glue that they use literally has takin out a lot of my natural lashes. I told the lady this over the phone and she didn't say sorry or anything, no sympathy. And she's like "do want us to just take your last credit out for your late fee" cause I canceled an hour before and I was like "yea I guess so. " And she's like "okay" like no sympathy whenever I told her my real lashes were falling out. They just want your money... they don't care... bad customer service. read more

Sara was great my first time here, service was fast and she was gentle, in and out with no hitch. My lashes look awesome !

Joanna D. at the front desk was amazing and SO helpful. It was my first time at Amazing Lash Studio and I came to the Pearland Parkway location because of the awesome Yelp reviews, but I actually live closer to the Shadowcreek location. I will continue making the drive over to the Pearland Pkwy location because of Joanna and my Master Stylist, Enjoli (Joli). Joli was great. Very informative and professional! And she did an AMAZING job on my lashes. Thanks Joli & Joanna!! Erin read more

This studio is in a convenient location, and the facility is clean. 5 stars The girl at the front seemed somewhat knowledgeable and was able to answer all my questions with the help of a technician that happpened to walk to the front. 5 stars Background of client: I am an eyelash extension wearer. I do usual take breaks from extensions here and there to let my face "breathe." Most girls who do lashes, spray tans, and nails etc. know what I mean. My usual place was booked for weeks solid, and I wanted a fresh set for the start of the school year. (Teacher over here. :)) My lashes are healthy because I am very diligent on the care of it. I have also done my research on the process, so I may be a bit more knowledgeable on the service itself. Amazing Lash was able to schedule me in within an hour or so. I called at 9:20ish bam appt at 10:40AM. They explained my first time would be $79.99. I was a bit skeptical that they had such a quick appointment. It makes me wonder what their client to tech ratio is. Anywho, that is also 5 stars for convenience. Now this is where my standards weren't met... Variety is limited!! They only have 1 type of curl available! C curl. Most lash places have around 5-7 types of curl. The Ccurl lash is very bent and curves gradually. I personally like a D curl that curves up right away because I wear glasses. They only have two types of thickness!! Again most places give you around 5 options. They have thick or thin to choose from, but their version of thin is .15 mm and I usually wear .07, so this is is actually very thick to my standards. The lengths available I believe were 10-14 , not positive because I wear 11-14, so this did meet my expectations. The placement of lashes is chosen by natural, cute (longer in the middle), cat-eye (longer on the outer corners), and gorgeous (all same length). They only have one type of hair,synthetic mink. Yes, most places have options of this too. I give variety and options 0-1 stars. Lashes are like eyebrows and hair. They should be personalized to achieve the right look, lack of options does not guarantee that. My tech, Rosa, was nice enough. She is a master and has a couple years of experience. I explained I wanted a somewhat cute/ natural application. She only chatted during the application when I asked questions. This was very professional of her. The process was painless, a mild uncomfort but that is just part of the process. She had a fan ready and everything. She did a good a job, I just wish the lashes were thinner and a different curl. This is not her fault, her application was skilled, and I very much recommend her. 5 stars Overall, I am lukewarm about my lashes. I usually feel like a diva after I get them done! They look a bit too fake and a little crunchy.This is from the hair being too thick. I realize I am particular, but this is an expensive service that is on my face! I feel if I am paying more to see any eyelash tech than a doctor I deserve the right to be particular. Sorry Amazing Lash, I really wanted to be a life long client, but when it comes to styles and variety you didnt come close to other lash salons. Prices are comparable to competitors as well. I had my eyelashes done this morning and will update my review in about a week after giving me some time to get used to them. I will also update with more photos. Update: 8 days later, around 65% of the lashes have fallen out. It didn't take my real eyelashes with it, so the technician did a great job at placement of the lashes. I am thinking the glue didn't have a strong enough bond. Just not worth the price even at a special of $80. Too many other better salons in Houston read more

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Sarah is absolutely amazing! She listened to my concerns and tailored my eyelashes to exactly what I wanted. I signed up with a membership because of her! All staff was extremely friendly and polite. I've had my lashes for over two weeks and no sign of them coming out or looking damaged at all. read more

I have been a member for two years, I frequent the pearland parkway location and the Meyerland location. I booked a mini refill that is only $30 about 2 hours ago, I was running behind and was told the service would have to be cancelled which is completely understandable, but I was also told I would have to pay 1/2 of the service. The stylist did not miss out on any other appointments because she simply had a 30 minute gap in the books that was not already booked and upon my membership agreement I was told there would be a charge if the appointment was not to be cancelled 24 hours prior, being that the appointment was scheduled less than 24 hours, that wouldn't even be possible!! If this is how they treat their members I don't want it! What terrible customer service, I believe Megan and Jasmine were the two employees I spoke with, very confrontational and unprofessional! read more

Went on Friday March 22, Kelly did my lashes for first time I usually go to Monique (who is no longer there) . Let's just just say Kelly did a horrible job she got glue all in my eye and she cut my eye ball with the tape. It has been hurting so bad ever since and is Blood short red. I called to go back in but they said they couldn't see me until 1:30 with Kelly. Uh noooo I will never let Kelly touch my lashes ever again. Monique did so much better I always left happy. read more

Amazing Lash Studio - Eyelash Service Near Me - Pearland, Texas

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This location was awesome!! I walked in and was greeted by a sweet front desk lady. They asked what kind of lashes I wanted and I told them, but they helped me find some ones I would like better!! The lash technician was super sweet and gentle with the application. She was nice and even though my eyes were a little watery, she made sure I stayed comfortable. Will definitely be coming back to this location!! read more

I decided to come to this new location for my volume lashes. LOVE LOVE LOVE !!! Rosa, my stylist was so nice and professional. The front desk was so welcoming as well. My lashes are ON POINT! THANK YOU AMAZING LASH STUDIO PEARLAND PARKWAY!!! read more

Sarah was incredible!! She got my full set done in about an hour which is the fastest I've ever gotten them done and they turned out flawless!! She was informative and let me know all my options and picked out the perfect length for my eye shape! They were on time and got me in and out with literally amazing lashes!! So happy with the results! The lady at the front desk was really informative about the plan as well and made sure to explain everything wonderfully!! read more

Amazing Lash Studio - Eyelash Service Near Me - Pearland, Texas

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Ahhh been having amazing lash extensions done for years. PSA: Once you start, you can never stop. I've been to 3 locations and this one i LOVE going to bc of my tech. Front desk customer service could be better. Taking off a Star bc of this. Seems like high turnover (what do you expect from hiring young adults), they are always on their phones and once, one of the front desk girls was doing her full face of makeup when I walked in. If you're new to amazing lashes, my word of advice is to try different techs! Just because you try one person and don't like how they did your lashes doesn't mean you should shut down the entire chain! TRY DIFFERENT TECHS. I went through 4 different techs before I found one I loved. On to my tech: Sarah, do you love me? Because I love you and everything you do to make my lashes look FLAWLESS. Sarah is honest and will give you feedback on what looks good, what lashes are a good fit for you, and what doesn't. Just ASK. If you're looking for a tech that will talk to you throughout the entire procedure, she's not for you. Honestly, I just sleep through the entire process anyway. On a multitude of occasions, I've snored or twitched in my sleep and not once has she poked me in the eye. Also, Sarah is the first tech that doesn't just RIP off the tape and under eye patches. She's so gentle with my skin and pulls it off slow every time. I love that extra care. When Sarah does my lashes, they ALWAYS last for at least 4 weeks and I don't baby my lashes either. Sarah is GOOD and I give her 5 stars. read more

I am very disappointed with the customer service aspect. I had a regular appointment that I was asked to reschedule to accommodate their schedule. I did so with no problem. When I went in I was asked to pay ahead of my service so the employee could walk out when I walk out. I did so with no problem. I then realized that I did get to schedule my next appointment. When I called to reschedule it, there was nothing that accommodated my schedule and it was pushed out to 4 weeks instead of 3. I was told I would have to pay for a full set which I didn't think was fair considering my regular scheduled service was interrupted to accommodate the business. The manager, Lindsey, was not helpful and was rude. I have canceled my membership and will not be going again. read more

Ask for Mina if you're getting a lash lift! She is so gentle with your lashes and makes your experience super relaxing. Love how they turned out! read more

ABSOLUTELY LOVE THIS PLACE! The girls walking in are so sweet and are smiling. Also, if you want the best lashes ever I highly recommend Aya! She is a master stylist so there is a $10 fee but she is worth it. I have worked with other stylist that are not masters and they are just as good! If you want amazing lashes definitely come to the Pearland location! read more

Thanks Emma, for keeping my lashes beautiful and always on point. She has an amazing talent when it come to lashes. She has been by far the best stylist ever and I never have to worry because I know she's got me and I'm in good hands! read more

The receptionist was so nice and helpful! My lady was amazing! It was my first time in and Emma made me feel so welcome! She was so very sweet and gave me great tips! Definitely going back and I'm bringing my mom with me! read more

Amazing Lash Studio - Eyelash Service Near Me - Pearland, Texas

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