I went there after 20 years seeing another dentist that retired. I had a deep cleaning done, which…read moretook two appointments. That way you get charged double. One tooth had the gum damaged as a result of that cleaning. I went back to have surgery on the gum. It has not healed properly and has a gap and bleeds. The hygienist named Shelly, she is the fat one, said that I needed the area sealed. She claimed that she could not do it on that day and to call and ask for her to sneak me in for an appointment. I called as instructed and never got a return call. I am now seeing another dentist to repair their mess.

I've been here twice and when I speak it's as if I'm not heard. I came in this time with a broken…read moretooth that is now completely broken in half. I was sent to someplace that does root canals. I don't want a root canal. I just want the tooth pulled. I sat in the dental chair crying. There's now a lump above the broken tooth and I was prescribed antibiotics. I begged them to please pull the tooth. I'm still stuck with tooth. Where I was sent cost $250 to take an X-ray I think 3D and once there all I kept hearing was we only do root canals. I stated this dental office sent me here for the x-ray and once again "We only do root canals." I finally had my first nervous breakdown in 3 years and next a grand mal seizure. All because I wanted my tooth pulled. I'm still stuck with a tooth that's split in half and I guess I will go to a dental school place to get this tooth extracted. Dental care seems to be a luxury and only for those with disposable income which I don't have. I just can't anymore. This was unacceptable. I wouldn't recommend this place for my dog.

Great work on my crowns. They are perfect. Dr DeLucia does Top Quality Work. Also would like to…read moreacknowledge Ary was helpful In X-rays

Do yourself a big favor and don't bother with this Dentist. Without going into a long list of…read moredetails from wait times to painful dentistry, there are far better Dentists in and around the south east area of Ocala.

I had a wonderful experience, starting on day 1 when I visited Stickney Dental as a new patient. I…read morehad not been to a dentist in over 20 years, and I was expecting a lot of work to be done. The front desk was very nice, as was Dr Stickney, his assistant, the 2 dental hygienists and Dr Robin (his wife). They took ex-rays, came up with a game plan and gave me the estimated cost to me, after my insurance was applied....so I would be shocked at when I paid for the work done. The one thing they told me is it won't be higher than the estimate and might even be lower, once the work began. Guess what, it was lower! I began my work - had 2 cleanings (1 week apart), then received my temporary crowns, which he makes in house! A few weeks later, I received my permanent crowns (again, makes in-house). Let me remind you that I had 8 crowns put on my upper teeth and I had to get used to them. There was some discomfort after the temporary crowns were installed (about 4/5 days), yet Advil and Tylenol helped a lot. Then had the permanent crowns put on 4 weeks later and I was feeling great the next day. I would definitely recommend Stickey Dental, just as it was recommended to me by friends!

Bait and Switch is the name of their game I had two…read moreimplants done. I was told when it was ready I would pay 50% then the rest in 4-6 weeks when the final was ready. The day before my appointment then reminded me FULL payment would be required $6700, really!! Then after I waited to have all the funds, I paid the full amount upfront, even though my insurance confirmed payment of $2250. They submitted it to my insurance, to be paid to them!! How could they make such a mistake. They always get everyone's money up front. Now 5 months later I still have not reimbursed by my insurance company, STICKNEY office staff says they have requested my refund but now blame the mail inefficiency for my refund not being delivered yet. I will not be returning. SAD to be so dishonest. Truly a BAIT and SWITCH. I plan to file a formal complaint with the state of Florida.

These folks are superb. My first visit and I was very pleased. I had a deep cleaning today with…read moreTami and her 23 years of experience really shows. I had very little discomfort. I learned more in my two hours with Tami than I have in many decades of visits to other dentists around the country. I recommend the front desk staff and the dental hygienists, but I'll come back to review the dentist later. He has to fill a cavity later. Update: I've now been there three times. Always excellent service. Very prompt and friendly. Dr. Ortiz is great!!

Shady business practices do not do a deep cleaning with them I say again do not do a deep cleaning…read morewith them. they will charge your insurance outrageous amounts and expect you to pay the difference they charged 812 dollars for a cleaning I paid both co pays and when they couldn't collect from Fl blue because they could see through their lies they started threatening to come after me for it. They did exactly what I was afraid of them doing. Do not recommend unless you want to be charged more than what you bargained for. 812 dollars for a cleaning is outrageous. They should be forced to tell you how much they are going to come after you for when they fail to scam your insurance.

I've had bad experiences with some dentists and this place was great. They did a good job with my…read moretooth pain, numbing me (I'm scared of needles), and left my mouth clean without debris you have to pick out of your teeth and gums later. I would recommend this office!

It has been since the pandemic that I have ventured out to visit the dentist. Not that I have…read moremissed the experience, nor have I been "chomping at the bit" to go back. From the initial call to the appointment, the staff here made it a very easy and smooth process. The facilities are spacious and modern. The aesthetics from the lobby to the rooms lend an air of spa-like relaxation. The people are where this practice truly shines. They made me feel comfortable and at ease. They seem to know that going to the dentist is not at the top of my list of favorite places, but their friendliness and professionalism put you at ease right away. Even in dealing with my insurance, they filed the paperwork for me. If you have any qualms about going to the dentist, this should be your first stop.

Been to a lot of dentists in 70 years and this is the best dentist by far I could not find anything…read moreto complain about and I am hard to please

I made two appointments one for myself & the other for my partner. - both new patients under the…read moresame insurance company with the same coverage. Spoke with Jennifer regarding both my partner and i's insurance on more then one occasion. my partner had gotten x-rays from a previous dentist in July 2024, we were told by Jennifer he just needed to bring in his previous x-rays or he would be charged for new ones taken by this dentist (on special for $99) but NO OTHER CHARGES, the ultimate choice was his; either bring the x-rays or pay for new ones. My appointment went fine, got my x-rays, checked out and all that good stuff came back for a consultation for Invisalign, not so much: insurance stopped coverage on invisalign if you are over 19, the suggestion that was made to me besides a payment plan which is hard to get approved for - doctor suggested veneers as a ''cheaper'' alternative. i also waited over an hour in the lobby for a 10 minute consultation. i'm not sure how $5,000-$6,000 for vaneers is cheaper then the $5,400 for invisalign, but ok! He comes in today (03/13/2026) and it was a MASSIVE clusterfuck. The front desk was unprofessional for starters. Then he finds out that he is being charged $100 regardless of him having the x-rays right in his hand. No one seemed to know what was going on. Eventually, i step in over the phone explaining my conversations with Jennifer (he had already explained this to them.) and they tell me that his x-rays are too old and they need to take new ones and because it was a paper copy they could not see the apex of his teeth. We were never informed that there were ''requirements'' to him bringing in his x-rays. Jennifer told us that insurance covers x-rays are covered every five years and we have someone else saying every 3. Not sure of her name, but she stated they would not charge him and do the x-rays anyways (obviously due to both of us being frustrated and telling them what we were told and simply just needing to be able to create a care plan for him). He goes into the back and waits 15 minutes for a doctor to just simply come look at him and tell him a few things with no understandable explanation as to why these things need to be done. he was supposed to get a cleaning, did not happen. he was supposed to get x-rays, did not happen. but he did get a referral to get his teeth pulled! () when he confronted the issue of being told he was going to get x-rays and a cleaning he was told the people to do the cleanings were not there and that the referral he got would do the x-rays instead. Needless to say, left an extremely sour taste in both of our mouths and we will not coming back. He was also told by one of the receptionist that he ''could pay or....'' indicating he needed to leave. This entire process took over an hour of his day for him to get none of what he needed. We also filled out new patient paperwork the night before from what they have linked on their website and when he arrived they said they had none of his information and had him refill out the forms.

I went to Aspen as they are in my Dental Plan , I needed new set of dentures as mine were really…read moreold and out of shape. From the first visit I knew this was a good decision to come here. The staff was excellent and very friendly , I never waited more than about 15 minutes if that . They fit me in right away if I had a problem. They knew I had a deadline as we were going away and made time for me for adjustments and they were always smiling. Just 5 days before we were supposed to leave my daughter in law's top plate broke. She did not get her teeth from Aspen she got them from Affordable Dental in Gainesville and had nothing but trouble from the first day she got them. I called Aspen and they said come right over and we will see if we can fix them for now . Unfortunately they couldn't fix them as to where they were broken. They made me a deal for the very cheapest they could do the plate for and since I had the money they gave her impressions right away this, was on a Friday, Monday she had her fitting and Wednesday she had her teeth by Friday were were on the road for NJ. They bent over backwards to accommodate us.The whole staff and the customer service were EXCELLENT !!!! I would recommend Aspen to anyone who asked,

I took my husband there to get a cap put back on. Never again will we go there. The dentist who say…read moremy husband could not help him due to the fact my husbands dental work was way above his scope of ability, they kept pushing services we didn't want or need, a real lack of quality care, the office/front desk woman misinformed us by saying there was 'No charge', but got billed (as expected) anyway. She didn't seem to comprehend the English language. Since my husband needed more dental services, he WALKED IN to Aspen Dental to request his records be sent to the next office. He took time to fill out their requested application to have the records sent to the new Doc and lo and behold- NOTHING. They failed to send the documents. Way To Go Aspen Dental! You succeeded letting us down. We expected it from this office. Total waste of time. Our experience is - ZERO.

Dental Hygienist performed a standard routine cleaning and floride treatment and bill my insurance…read morecompany for a deep cleaning, charged me an additional $69. Doc is a good guy don't understand why he allows this to go on in his office.

I was devastated when I was told that they no longer accept Delta Dental. Everyone was wonderful…read moreand Dr Bonesteel was the best. I still can not find a dental office that can compare. I truly wish I could get back there.