FIRST OF ALL - BE-AWARE!!!! (I've noticed Demi responds to comments, and I am Kinda curious the response below on this one...)
Demi (the owner) comes across as genuine with her candor and her availability, but it's genuinely a pre-conceived notion. Her assistant (Rachel) is really the one you're counting on... (Rachel is Awesome!) Demi is genuinely lubed on any medication she has available. (Furthermore, Ms. Quaalude)
Amazing Tails is an absolute joke as of company. Demi did my initial intake with my dog Jake and was instrumental in persuading me to allow her service to care for my dog as I had friends in town. (I did call early Saturday (6/25/22) and questioned the prior reviews, in which she blamed other entities.) Upon arrival, I was greeted by Rachel, and she was genuinely awesome. (Back story - I am protective of my dog (I have a lot of insurance on my Jake) and seriously had reservations, but I was in a pinch with friends in town. (Englewood)
So, I walked in and completed a long questionnaire and was told my dog was "safe". WRONG! Within 60 mins, I was greeted by a text that my dog was bitten in the face by another dog. (See Pics)
(As dog owners, we assume this a potential, but the aftermath of this story is what is surprising...)
With Amazing Tails - We are supposed to complete a pre-authorized form and upon completion - each dog is allowed in... The assumed completion of documentation is quite entailed with a question - "Is your dog Spayed or Neutered"? Awesome question!
Well, My dog found out the hard way and while playing with a pregnant female, the stud dog was quick to snap at my dog - see illustrated.
This is where it turns...
Jake was bitten and Rachel was quick to separate the dogs to ascertain the situation. (See photo)
Upon further investigation, texts and inquiries, it was determined that Jake was playing with a female dog (pregnant) and bitten by the male dog (Stud).
The questionnaire is strict on whom is allowed in, but Amazing Tails was quick to allow said dogs into their kennel for monetary purposes. Contrary to their own rules.
Be that as it will, they did advise me and I was told my dog was going to get sutured and be well, as I was 80 miles away. I required updates for the well-being of my dog. WRONG. I was only given updates by Rachel, and she was doing her best to for the Jakester. Ms. Quaalude never returned any text and was difficult to reach.
When I arrived the next day to retrieve Jake, Rachel greeted me and put my mind at ease. Rachel had let me know she bathed Jake and really put special attention on Jake. I was originally told I needed to "pay" for the night, which I agreed but I requested a receipt die to not determining how / what state the owner was in... Upon requesting a receipt, I was told it needed to be "hand-written" by the owner - Ms. Quaalude. Ms. Quaalude didn't appreciate and came out to inform me I owed her for the bath ($50) and she wouldn't render a receipt until I paid her cash. I was greeted by several expletives (F* Jake, F! Me, F* my family) and told to "get off her property and never to return". She could barely stand up at noon.
Due to this experience, I filed an incident police report and filed with the Animal Control of Englewood so there was a record. I genuinely sent a letter of reprimand to the County Commissioners office. In my opinion, Demi shouldn't have a Driver's License, much less a Business License. It appears she's so intoxicated most of the time to even make it to the kennel and I've filed to have her license for business and to care for animals revoked.
(I look forward to her comment) read more