Movers selva and Abu did great job. so patient and did all my move from Toronto to Nepane with2 stops . Hard workers and price is quite reasonable. read more

AMAZON VAN LINES worst moving experience imaginable. We moved from Ontario to Nova Scotia in January. The manager came to our house beforehand to assess how much needed to be moved. We were quoted 11,000 for a 26-foot truck for a 4 bedroom house. Even I knew that sounded too small and sure enough halfway through loading We were told everything wouldn't fit . That meant arranging a second truck and entirely second moving day. This is where they get you . They font have 18-wheelers for large moves. The second day was an absolute disaster. The movers showed up completely unprepared. * no floor runners. Tracked salt and slush all over the house. *Didn't wrap the furniture or box springs. . * their truck broke down in the driveway and I had to jump-start it with my own car. Both Trucks were sent to storage in Nova Scotia. The storage facility call us to inform us that the movers didnt lock one of the storage units. By the end of it there wasn't a piece of furniture that wasn't damaged. Almost every box containing glass had something broken inside. None of the box springs were covered so they were filthy and damaged. What started as a 11,000 quote ended up costing us nearly 20,000 read more

I had a very disappointing experience with this moving company involving damage to multiple belongings and the handling of my subsequent claim. I have attached photos and documentation supporting the experience described below. It has been almost a month since my move, and I have repeatedly followed up regarding furniture and other belongings that were damaged during the move. In my experience, valuable items were not adequately wrapped or secured in the truck. After reporting the damage, I was asked to email photos, videos, and an itemized description of the damaged items, which I did. I was told on multiple occasions that my documentation had been received and would be forwarded for review. However, after weeks of following up and being told that the manager was unavailable and to call back later, I spoke with Paul. During that conversation, I was told that my damage claim would be closed and that I would not receive compensation because of allegedly unpaid taxes on the invoice and an additional hour of moving time. For context, these billing issues had already been discussed and resolved with Bala weeks earlier. When I originally booked the move with Bala, I was provided a written moving contract/invoice showing the amount I was expected to pay. The document did not include additional taxes, and when I asked about the amount, I was reassured that this was what I would be paying. After the move, I received a different invoice that included taxes and an additional hour. Regarding the additional hour, the movers were absent for over an hour while travelling between my old and new locations. During that time, I repeatedly called trying to determine where they were. By the time they arrived, I had missed my scheduled elevator access at my new building and had to work with building management to regain access. I raised this issue with Bala, and after discussing what happened, he agreed to remove the disputed additional hour. I also raised the difference between the original written invoice and the revised amount with Bala. I sent him the original invoice I had received, and he agreed to honour the original amount. I have included documentation relating to these issues with this review. Importantly, after these billing matters had been discussed, I was still instructed to submit evidence of my damaged belongings and an itemized description to the company. I did exactly that and subsequently received confirmation on more than one occasion that my documentation had been received and would be forwarded for review. For that reason, I was extremely surprised to later be told that these previously discussed billing issues were now the reason my damage claim would be closed without compensation. I have attached photos showing the damage, along with relevant documentation supporting the timeline described above. Based on my experience with the handling of my belongings, the lengthy claims process, and the eventual response I received regarding my claim, I cannot recommend this company. I would strongly encourage prospective customers to carefully document the condition of their belongings, keep copies of all written quotes and invoices, and clarify the company's damage-claim process in writing before booking. read more

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Hired this company to do my move. Not only were they late, the quoted job became much more. Movers wouldn't unload until I paid the new price. They damaged the structure of the home while unloading. I had witnesses present during the damage. Amazon van lines Claims department told me they are not insured nor responsible for damages to the homes structure. Now I'm wasting time and money to have this matter legally resolved. Stay clear from this company. read more

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Hired this company to do my move. The work was well done. However, after sending them an etransfer for the amount owing, they also put 2 other payments on my credit card. They promised to pay it back but after repeated phone calls and emails they have still not done so. It has been more than a month since the move. Clearly, these people are not to be trusted where money is concerned. Paul, Toronto read more

they tell you one quote and then when you arrive at the other end, it's a different price. They have damaged furniture, they are not reliable. They've taken a deposit from me and never paid it back and held some of it back when I canceled way before the move, read more

Where do I start. Completed a room by room inventory. Moved from a townhouse to a condo. Booked the elevator and security guard to watch the entrance. Movers showed up in the smallest rented U-Haul truck for a move that should have taken one trip in 5 hours total. Took almost 10 hours with 2 trips, overbooked the elevator and security guard. Did not wrap any furniture other that the couch and loveseat. My dining table is scratched beyond repair (that they hid by leaning the table up on its side against the wall, cabinet scratched and gouged, box spring 3 large puncture holes, my red winged chair looked like it was dragged through black dirt as did the white mattress, damaged the wall outside my condo trying to squeeze a bar height table will all four legs still attached. I told them to stop and remove the legs! and they couldn't complete that task. When the pain was over they stood in front of me and waited for a tip. Charged me extra for the overage of hours. If they had any experience moving into apartment buildings they would have sent one large truck to make it in ONE trip. Round trip was an hour drive... now I can't get ahold of anyone, no replies to my numerous emails or damage claim. Not sure if these guys in British Columbia actually work for this company. read more

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Worst experience I ever had with any company, First they came to pick up my items in a small truck and never listed any of my items or weighted the items as they were suppose to. the guys said they will today before they store it for pick up by the 18 wheeler. the pick up date was November 13 with a promise to be at my new home by Dec 1. Of course that never happened even thow I had a tracker in one of my boxes showing where the items were at all times. I had to pay half of my bill which was 2 grand plus. They finally called me after me sending numerous emails and said they will be here the next morning Dec 21 if I send the balance of the delivery which I did. at 9 am only day they can deliver, /Sunday/ THey finally show up at 8PM to deliver. I get a call From a Paul guy in Edmonton requesting 2600 hundred more dollars do to extra weight, and kept my item in the truck on the road for hostage. I had to send more money right away. I been taking pictures now and reporting my missing items which no one replies so I can get a claim started. I am writing this so no one else gets ripped off by their terrible service an rip off artists. I am writing this review everywhere I can. There is more but trying to keep it to the point. Eldon Bennett read more

They do not listen. I wanted an estimate of moving price, which they proved throught text. It should have ended there but it didn't they called me 3 times an hour a part and I sent the to voice mail the first two time BECAUSE I WAS AT WORK. The third time they called i answered due to being on brake and asked not to call back I don not have a confirmed date i will be moving im just gathering costs. They asked if they can call vack in ten days i said yes but after 3:30. They call back again to day at 4:30pm. They have been blocked. I will never do business with a company that has this kind of behavior read more