Efficient, friendly service, diagnosed and repaired the issue quickly. Cost was reasonable and…read moremaintenance tips were appreciated!

Very professional service. I will definitely use this company again. Thank you to people who…read moreprovided previous reviews

First service call with this company today for my a/c. They were professional, courteous, on-time…read moreand provided excellent advice related to ongoing maintenance of the unit. They even called me within 30 minutes from arrival. Price was fair, invoice detailed and no "extra" fees...

Seriously good service. Took their time with the service of the air conditioner, explained what…read morewas going on and the technician was extremely knowlegeable about the equipment. When i asked about other service didn't try to upsell me and just gave me the information. I appreciate this kind of old school first class service. I wouldn't hesitate to recommend these guys!!!!

I discovered Reliable Home Environment about six years ago. At that time they installed a new…read morefurnace and A/C for me and I have used them faithfully for my annual service calls. Today, my Lennox thermostat konked out on me. But, true to form, RHE was there to save the day. Carter (service rep) was amazing ... knowledgable and patient. Thank you Carter! Thank you RHE!

From the owner: We specialize in customer care...We sell heating, air conditioning, indoor air quality products…read morelike humidifiers, ultra violet (UV ) lights, Heat Recovery Ventilators (HRVs), Hot Water Tanks, and Fireplaces. This can be done with many companies in the Ottawa Valley but we add quite a service difference. Our prices are competitive and we install to unparalleled exactness that centres around our customer's "Complete Satisfaction". We have earned the trust of many customers and they don't mind sharing the good news, so direct referrals are not a problem. We offer real time testimonials as well, not comments that are 2 and 3 years old. Our customer comments guide our way of doing business and we welcome positive and negative feedback

We were very pleased with the economical Duct cleaning service provided by Fresh Air Solutions. The…read moremen were prompt, efficient and thoughtful (removing shoes). We highly recommend them.

La version française suit:…read more I give 4 stars only because of a schedule problem even if the company owner was transparent enough to let me know that they employ a marketing company and schedule availability disparities can appear in the service because of that so basically the marketing company told me 9 am and the owner 1 pm at the same day of the appointment... Not a big biggie to me since I'm teleworking but also not perfect as I was prepared to receive the service at 9am. By the way the reason to use the marketing company is so that he can focus more on the work which is an expert at which to me makes total sense ecen if it means potential problems like the schedule. The marketing company wrote messages to me back in French even do they are an English speaking company so props to them for that. The technicians were English only soit was good that I'm French and English bilingual but I tought that I would receive the service in French because I received messages in French. To put it mildly it wouldn't have been a nearly as good service if I couldn't understand English since I wouldn't have been able tp understand what was being done and the recommandations. I received what I felt and still feel were good recommendations from the owner and it wasn't to upsell me just to advise me like an expert should do. He sold me 2 different types of filters. One for the humidifier and the other for the furnace. I dont really know if 75$ for the humidifier filter was upselling and a good thing to have replaced but the old one seemed dirty. He showed me the price of the furnace filter on Amazon and sold it to me about 40% cheaper which boosted my trust. It was also the less expensive service fee that I've been quoted between 4 different company. Their was two multi-etnical technicians which is the small company per the owner. One mentor and one apprentice #blaklivesmatter! In any case, they got my second appoinment in 2 years and its going to cost half the price because of everything that he did on that appointment! _____________________________________________________ Je donne 4 étoiles uniquement en raison d'un problème d'horaire, même si le propriétaire de l'entreprise était suffisamment transparent pour me faire savoir qu'il emploie une entreprise de marketing et que des disparités de disponibilité d'horaire peuvent apparaître dans le service à cause de cela, donc en gros, la société de marketing m'a dit à 9 heures et le propriétaire 13h le jour même du rendez-vous ... Ce n'est pas un gros problème pour moi puisque je télétravaille mais pas parfait car j'étais prêt à recevoir le service à 9h. La prochaine fois je saurai qu'il y aura ce risque. Soit dit en passant, le propriétaire m'a expliqué que la raison d'utiliser la société de marketing est pour qu'il puisse se concentrer davantage sur le travail dans lequel il est un expert. pour moi, c'est tout à fait logique même si cela signifie des problèmes potentiels comme l'horaire qui peu être différente entre les 2 compagnis. La société de marketing m'a écrit des messages en français, même si elle est une entreprise anglophone, alors c'est quand même bien pour l'effort. Les techniciens étaient anglais seulement alors c'était bien que je sois bilingue français et anglais mais je pensais que je recevrais le service en français car je recevais des messages en français. Pour le dire légèrement, cela n'aurait pas été un bon service si je ne comprenais pas l'anglais car je n'aurais pas pu comprendre ce qui se faisait et les recommandations. J'ai reçu ce que je ressent et ressentais être logiquement de bonnes recommandations du propriétaire et que ce n'était pas pour me vendre mais simplement pour me conseiller comme un expert devrait le faire. Il m'a vendu 2 types de filtres différents. Un pour l'humidificateur et l'autre pour la fournaise. Je ne sais pas vraiment si 75 $ pour le filtre de l'humidificateur était une vente exessivement cher et une bonne chose à avoir remplacé mais l'ancien semblait sale. Il m'a montré le prix du filtre de la fournaise de la fournaise sur Amazon et me l'a vendu environ 40% moins cher, ce qui a renforcé ma confiance. Ce sont aussi les frais de service les moins chers que j'ai reçu entre 4 entreprises différentes. Il y avait deux techniciens multi-etniques qui forme la petite entreprise. Un mentor et un apprenti #blaklivesmatter! En tout cas, ils ont obtenu mon deuxième rendez-vous en 2 ans et ça va coûter la moitié du prix à cause de tout ce qu'il a fait lors de ce rendez-vous qui ne devra pas tout être refait!

We needed urgent attention to our Majestic Gas Fireplace to fix a botched service call by our…read moreregular HVAC service provider. We also needed some refinishing on the frame and firebox where the paint had flaked off. Setting up the appointment was a breeze and our communication with the coordinator was prompt, professional and pleasant. The assigned technician was amazing. He fixed the main problem quickly and did a masterful touch-up job. The fireplace looks brand new and works perfectly. No mess to clean up and the cost was below what I estimated it would be. It was a very pleasant and thoroughly professional experience. I will use the Fireplace Center again anytime I need something done right the first time.

We purchased a patio set and bbq and couldn't be happier! Didn't have any issues with either…read moreproduct. Also had a gas line put in for the BBQ and the service was great!!

After researching what furnace I needed and getting estimates at several places, I tried the online…read moreestimate tool with comfort hub. I literally got a phone call within 3 minutes and they came out for an in home inspection the same day. The sales/installation guy Jeremy was fabulous. He confirmed that I had chosen the correct things to fit my needs and we scheduled installation for the next week. Installation day was fabulous. They put down rugs for walking to keep my home clean, they were respectful, they completely cleaned the workspace when they finished and compared to what was there before (ducts, electrical, etc) I now have more space and a work of art! Also... price was perfectly within budget AND I got a great upgrade. Thanks for the great work!

I called ComfortHub to get an estimate to install one of their York AC unit for my new townhouse. I…read moregot a call within a day to schedule an evaluation meeting. That's when I first met Jeremy. He was very thorough in explaining every detail of the installation and the expectations, showing me pictures of their previous work. I really like the dedication for details and his team's fine work, so I decided to go with them, and man! It was my best choice. Within a week, Jeremy and his wonderful team came in, installed the AC unit in a very professional manner, taking care of insulating any drilling they had to make, using very high-quality materials, and made sure that my ventilation system is leak-free. I really don't have enough words to complement their well-done job and their courtesy. I just can say, without hesitation, if you need any HVAC job done well, call ComfortHub and ask for Jeremy!

thank you Kaitly, an amazing technician from Francis, who fixed our AC unit quickly and also for…read morecoming so quickly. We appreciate the service and price was half of what competitors were estimating over the phone. would recommend Francis for great service and honest pricing!

TL;DR/The Short Version: Great experience. Had a gas fitter…read morecome and cap our gas line and an electrician come to set up a 240V outlet when we switched from a gas range to an electric one. The Long Version: When my husband and I bought our house, it came with a gas range. Having grown up with electric, I was really hesitant to keep it and wanted to switch to electric, but I eventually got used to it and we kept it. Not too long ago, the oven bit the dust and stopped working. The elements still worked but I need my oven! So at this point we decided to switch to electric. We needed someone to cap the gas line and install a 240V outlet for the new range. Francis Home Environment was great because they offered both services. We had 2 different technicians of course, but they were both from the same company who coordinated their work. My husband dealt with the technicians and I got to benefit from the results, lol. Terry came in the morning to cap the gas line. He was great. He checked the line in the basement too. Then David came in the afternoon to do the electrical work. He pointed out that the previous owners did not do some electrical work properly and we had live wires just taped up behind our range. We could have gotten electrocuted all these years! Omg! David fixed things up and now we have a new 240V outlet and no live wires just hanging out with their ends taped. Both technicians were courteous, professional and efficient. I liked that they came during their scheduled time window and my husband got a text when they were on their way and he could track their location on his phone. They wore shoe covers in the house as not to dirty the floors. Their price was on the higher end, but we were happy with the whole process from start to finish. We would happily recommend Francis Home Environment. (217)

Our AC broke down on Saturday just before the start of a heat wave. I called and left a voice…read moremessage with JC Robinson & Sons on Sunday as they were closed for the weekend. Ian showed up at my house at 9:30 am on Monday. He diagnoised the problem and returned the next morning with parts to fix it. I could not have been happier. Today reached 31C (42C with humidity). Great service and professional people!

Thanks to JCRobinson, we have been spared a long weekend of cold showers and mopping up water in…read morethe basement : ). After Jim's inspection early this morning (Friday), we realized that our cracked hot water heater needed replacing. Tom and Roger quickly got us an install by Devon and Dan this afternoon. And now we can take hot showers, do the dishes and not spend four days cleaning up the basement floor every couple hours. Such swift, thorough, courteous and professional work is very much appreciated! Laurie and Gerry

4 stars = Yay! I'm a fan…read more My first review is always 4 stars, unless the service is beyond my expectations. That being said, I want to leave 5 stars for Capital City. I became aware of this company through a Facebook group I'm a member of. Our living room fireplace would ignite anymore, and since it is over 15 years old, it was WAY overdue for maintenance anyway. Not knowing where to turn, I mined my FB contacts for recommendations. Tim was the first to respond to my online query. Further investigation showed that not only are they a family run business, but they also have an online booking system on their website. I absolutely HATE using the phone, so this was an added bonus for me. After booking online, I got an email reply from Jodie, who needed to slot a new time for me, since the one I chose was booked. She was very accomodating to my schedule. Alex showed up promptly at the time I was expecting him. He got to work right away. He put down a drop cloth to protect the area he was working in. He worked very methodically, clearly not his first rodeo. He answered all my questions, and once finished, presented me with a detailed bill of the work performed, and what he recommends in the future should the same problem persist. I'm a firm believer in supporting local,family owned businesses. If the company excels in customer service the way that Tim, Jodie, and Alex demonstrated, then I pass on the recommendations to my friends and family. And, I put them on my short list of people to call when I need expert help. Capital City Heating & Cooling will be my go-to the next time I need any HVAC services. And, I'm confident they will earn that 5th star on the next visit!

I booked the September promo for my furnace and fireplace. They were able to come by within a few…read moredays. The technician was professional and clean. Thank you!