Ambassador Passport &amp; Visa Services

This place, although fast, SUCKS. The amount of time I had to put in, just to make an appointment…read morewas astonishing. I had a trip to Cabo planned for the 16th of June. In April I went in because I didn't know it was appointment only, they gave me a number to call to set up an appointment. I called and they said I couldn't make an appointment until 2 weeks before the date of my trip. So I waited. I called two weeks before my trip and they had no appointments left. Their soonest appointment was on the 18th of June. I scrambled to get that spot and had to change my flights. The day before the 18th I got a call that said to come into the passport agency today because they were closing on the day of my appointment. I rush over there and they tell me "no they are not closing, and no they can not let me in". Okay?? So I call the hotline, and was informed that they are in fact closing. Huh?? I wait till the next morning and head over, they are open thank god. But my troubles didn't end there, the people who work here are absolute degenerates. They are rude, they are mean, and they shouldn't be allowed to work in costumer service.

From the owner: We specialize in emergency and rush US Passport processing. We can also expedite foreign tourist…read moreand business visas.

Travel Visa Pro

1.0

The short version: if I could give them negative stars, I would on every single level, including…read moreCustomer Service, follow-through of the task that they were paid to do, basic communication and common courtesy, and an insane amount of hidden fees. Read on for the highlights of my journey with these guys. I used Travel Visa Pro online to try to get a visa for myself and my husband to go to China to visit family (I was told that they do not have an office location in Denver). I started the process in the middle of April. I got passed along to at least three different visa agents during my 6 week journey including Arvin, Jenelle, and Lester. The entire process was laborious and long and exhausting. I tried to work with them for at least six weeks and during that time they had to redo the application at least twice because of significant errors on the application for example, mixing up my personal information with my husband's. I had to redo the application myself and sent it back to them for review. Lester, the office manager, committed to personally handling our application because of how unhappy we were with all the errors and the long process of it all. No one got back to me for at least a week. So I had to reach back out to them on several occasions, including multiple emails and phone calls. Finally, I was able to reach them by phone, but it was very challenging and we were put on hold for a very long time, and the gentleman who initially answered the phone refused to give us his name and hung up on us. To call Lester, the office manager, extraordinarily unhelpful is an understatement. When we confronted him about how unhappy we were with the Customer Service and the fact that we paid for the VIP service and they advertise a streamlined process, he did not claim responsibility or own up to any part of the application process, which to us felt like very poor leadership. For example, he said that he has been very busy and has been dealing with a lot of emails and that is why he has not been able to help us with our application for the last two weeks before we called him. We started this entire process in April when our trip was in July. Ultimately, I told him that if he didn't have the capacity to help us with her application that he never should've committed to helping us, which would've been fine if he just told us that earlier, when I sent him the first follow up email. Because I was very unhappy with the Customer Service I had asked for a refund which Lester denied. He ultimately passed us back over to Arvin. They asked for another chance at getting the application process right however, I thought that it was already at least six weeks, and I did not have the time to waste anymore because I had less than six months left to get our visa. Arvin understood where we were coming from and said that he will try his best to give us a refund for the VIP service that we had paid for. I am now writing this review one month later and I do not have that Concierge fee refunded to me. It may be of interest to know that they had asked me to pay $1,278 (in addition to the $200 Concierge fee). I could go on and on, but at the end of the day I canceled their services. I completed the application for myself and my husband on my own. We made a trip out to Chicago, we went to the Chinese consulate ourselves, we got the visa within three days. We paid the Chinese consulate $185x2. A+ to the Chinese consulate, total F to Travel Visa Pro. To summarize, I could give them negative stars, I would on every single level, including Customer Service, follow-through of the task that they were paid to do, basic communication and common courtesy, and an insane amount of hidden fees.

From the owner: - 8 Hour, Same-day US Passport and Travel Visa Emergency Services;…read more- VIP Concierge Services - Form-fill Application Services - Legalizations/Apostille Services

Armenta's Services

I had an outstanding experience with Norma with Armenta's Services. From the very beginning, she…read morewas knowledgeable, professional, and extremely supportive throughout my immigration process. She took the time to clearly explain every step, answer all my questions, and ensure that every document was thoroughly prepared and submitted on time. Not only did she help with my client, but she was extremely helpful to me.

Took some pieces of clothes I don't use anymore and had them upcycled by Armenta! She did a great…read morejob and everything was ready within a week.

LUGDEN

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(49 reviews)

The link to their website from Google was broken for some reasons so I wasn't expecting to see it…read moreat all. It was parked literally across the street from the station, very convenient and good price. I left it for little over an hour, Amtrak was going to charge me $30.

LugDen is truly just a guy in a van (hanging with his dog). I told him I was surprised there's no…read morestorage at Union Station, to which he replied: "We're here!" Fair enough. I didn't sign up online to use the service. I just walked up, gave my name & phone number, then paid ahead with card & a tip screen. He gave me a claim tag for my bag. Since it's pre-paid, you do have to choose your number of hours ahead of time -- I just bought all day ($10), so I don't know what happens if you come back late. When I returned, he came out of the van to meet me. This is a great location to pick up your luggage and walk through Union Station directly to the metro/bus/Amtrak loading zones. Altogether no fuss, simple service, nice guy. I'm glad they're there!

Michele Beecher Mobile Notary and Signing Services

4.6

(10 reviews)

Reasonably priced, very professional and prompt. Highly recommend Michele's notary services!read more

Responds quickly and was on time. Very pleasant and would definitely use again.read more

Your Neighborhood Notaries

(6 reviews)

Great communication, very flexible and the price was extremely reasonable. Danielle was kind and…read morepatient as we worked together to complete the task I needed to get done. Would definitely use her again!

Danielle is Wonderful! We had a crazy, busy Friday schedule and needed a POA signed before the…read moreweekend. She had Friday availability and provided several times slots for us to choose from- she arrived at our home a few hours later. As for the price of her service- she's the best deal I found. Extremely reasonable. Danielle is very polite, punctual and very professional. We highly recommend Danielle to anyone needing a professional mobile notary service. Thank you Danielle!

Mobile Notary X

I requested a quote from Shane and he sent me a thorough response immediately, even though he was…read moreout of town at the time. His pricing is reasonable and he knows the notary laws! He is punctual and friendly, and best of all, he came to me! I didn't even have to leave my office building!

Flexible, good communicator, on time, and quick. A+, 100%, 5 stars, 2 thumbs up, etc.read more

Notary On Demand

She was prompt and understanding of a difficult situation. Spent much more time than I'm sure was…read moreusual as we helped a bed ridden patient understand and respond to the need to get the document signed.

Alysha was AMAZING! Super reasonably priced, responsive in messaging, efficient and professional. I…read morewould use her services anytime. Highly recommend!

Premium Notary & Legal Services

(2 reviews)

Responded immediately, estimate was paid. Came out same day to nursing home. Joe was awesome…read more Recommend to all.

They were very responsive and able to meet us with very short notice at the facility we needed…read more Very Professional - Would use again!

Notary 303

Very responsive and communicated well. Price is great, too! Would absolutely use again.read more

From the owner: Mobile notary services when and where you need them. Servicing all of Colorado (travel fees may…read moreapply). For best response, text 303-578-9310 and provide your name, type of notarization, and preferred dates/times. We will respond quickly and help set up an appointment!

Denver Attorney Services

4.0

I requested service to a specific location. An adult answered the door, a roommate of the person we…read morewere trying to serve, and this place just said I gave them a bad address and refused to serve the opposing party. Incredibly poor stuff.

Very helpful and accommodating. We had an incorrect address and they researched to obtain the…read morecorrected address so service could be made timely. Would definitely use their services again.

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12 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Kevin W.

3 years ago

All I have to say is "WOW"! APV and Veronica are truly leaders in the passport and visa service industry! Working for one of the largest airlines for the last 22 years, you understand simple things like civility, punctuality, professionalism, and compassion, and I can't even begin to tell you how great Veronica has been during my passport process. As some of us may know, losing our passport is a very stressful thing, especially when you have a time crunch and traveling. I was directed to Veronica and the manner in which she approached my situation was incredible on so many levels. She is organized, methodical, and most of all experienced like no other individual, and I have known quite a few being in the travel industry. If you want something done correctly, without mistakes And done in a timely manner go see or call Veronica at APV. She is honest and forthright, and will not tell you something just because you want to hear it when she states that she will follow through and get something finished, she is a woman of her word! I will recommend her to anyone and everyone who is looking for passports and visas and any other type of professional document services. read more

Sadie D.

7 years ago

RUN! This place is a SCAM! I was charged $300 + more than what I was quoted for on the phone. I went ahead and accepted total of $700 for two China Visa (only brought $500 cash because of the quote, and paid $200 on debit card), my fault for being lazy and didn't want to look somewhere else. When I got to my car, I called another location because I still felt uncomfortable/unjust for the charge. The other location quoted me the same amount this place originally quoted me at on the phone. I decided to go back and ask for a refund, only 10 minutes after leaving the place. The lady made me wait for a long time and showed up after I asked the receptionist to check up on her. She was very RUDE and unhappy with the fact I want a refund. She gave back full $500 cash, but only credited back $150 on the card instead of full $200 that was charged. When I asked why, she said it's company policy. Then I asked to see the policy, she told me to look myself on their website! I'm very shocked by the audacity she had and the terrible customer service. They lack the basic principle of business. read more

Ashok S.

7 years ago

I lost my passport and needed a visa within 1 month. Afraid it was a scam, but it is legit. Committed to a date range for deliverable - got it within the range (two weeks from first appointment). Only work I had to do was fill out required paperwork and pay. Referred this company to multiple people. If a 6th star was available, I would fill that out. read more

Denise M.

2 years ago

I was attended by Veronica the service I requested was an expedited adult passport. She was very helpful and quick. The service charge was what got me on the iffy side but it was expected since I needed my passport in two weeks or less. Everything went very smoothly would recommend using this passport agency :) read more

Amaya A.

2 years ago

Hello! I am in need of guidance to get a new passport and have an scheduled trip. Please if you could give me any kind of contact to get that sort out. Thank you! read more

Lisa W.

3 years ago

Fast and inefficient. Veronica runs a tight ship and delivers on her promises. My son is going to Spain because she knows how to get things done quickly. Bravo! read more

Aulene S.

3 years ago

Woman who took care of me was so kind and so helpful and informative. I got my passport in 2 weeks. It is definitely worth it to spend the extra money. read more

Tho N.

7 years ago

DO NOT GO THERE! There are a lot of hidden fees. When I asked for the breakdown, poor explanation was given. The lady was RUDE AND IMPATIENT. read more

Yara Liz L.

1 year ago

Veronica was amazing! I got my passport in time for my trip to Puerto Vallarta I'm so happy I will make my trip on time, thank you Veronica!

Haley M.

331

3 years ago

Veronica is hands down the best! Highly recommend using her services. She is professional, efficient, and super friendly!!

Elian S.

3 years ago

Veronica was very kind and helpful. she helped us through the entire visa application process start to finish.

Emily A.

2 years ago

this location no longer exists despite showing open on google maps. This location is vacant.

Ambassador Passport & Visa Services - passportvisaservices - Updated August 2026

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