Great doctor and care experience. Dialed in my prescription and very patient with trying multiple…read morecontact types to get the right feel (if you use contacts, you know!) Good technology and solid frame selection as well.

We've been with Lake Country for about 3 years and have seen all of the doctors in the practice…read more Everyone is kind and knowledgeable and explains diagnoses clearly. I've got 4 kids, ages 3-14 and the docs and staff are always patient and thorough. Reception staff is quick and friendly. The optical team is amazing and have helped me navigate benefits when my kids have lost or broken glasses. They've treated our family for everything from ocular migraines to eye injuries to my kindergartener's astigmatism. Highly recommend the team in Hartland!

I wholeheartedly recommend this place over any other eye doctor. Dr. Koeck, and her staff, are the…read moredefinition of professionalism and are extremely knowledgeable about what they do and offer. I've done business with them via routine eye exam, ordering contacts, and most recently purchasing new glasses (after having the same pair for almost 9 years), which I absolutely love. Dr. Koeck is the most knowledgeable eye doctor I've ever met, educating and guiding me about proper eye care and health in a very friendly, appropriate manner without rushing our appointment, and I could tell that she is very passionate about what she does. Their frame selection is second to none, with Kelly and Holly ensuring that the frames you like are a good, functional fit for your face and eyes (as not all frames and faces are a good match). If you're concerned about going into a business due to Covid, I highly recommend calling ahead and voicing this to them as they will pull out all the stops to make you as comfortable and safe as possible. I can not recommend this place enough. Their prices are comparable to other places, but the level of care you will receive is top-notch. You won't regret paying a visit here for your eye care needs, promise

Dr. Koeck gave me a thorough exam and made sure I understood all parts of what she had to tell me,…read moreleaving me feeling confident in the care she provided. Theia is in a beautiful office that is a pleasure to visit, and my glasses are as stylish as they are effective. They're a pleasure to wear!

I have been going to Delafield vision since I was young. Dr. Johnson always provides exceptional…read moreservice and is more than willing to help. The front desk staff is always friendly and have always provided help when asked and I have always gotten my glasses quickly.

I have been here three times. The first time I just stopped because I felt there was something in…read moremy eye. Just a little irritation that wouldn't go away. I was not a patient. She looked and found an ingrown eye lash. Corrected the issue and didn't charge me. Since then, my husband and I have both gone for eye exams and glasses. Friendly service, normal type of eye exam. Standard pricing. We would recommend it.

I was scheduled for an eye surgery by this surgeon. I.V…read more was Inserted and a series of eye drops were put into my affected eye. At some point, past surgery start time, the doctor informed me that they've yet to receive approval from the insurance company. After some waiting time, it was apparent I wasn't going to get it done as planned. A day later, I've called my insurance company, and was informed the surgeon's office submitted the request on Saturday, hoping to get approved by Monday morning, which was a national holiday. They had almost a week time, to submit but neglected to do so until the weekend, just before the procedure. Such an incompetence, having a client rearrange their life around, only to find out they didn't do their job early enough, to properly accommodate the scheduled client. I believe, when there's some negligence, it most likely present in all other aspects of the practice. It would be appropriate, letting the patient know during the registration process that you're still waiting on approval, or even better, the night before the scheduled procedure.

Recently I experienced terrible sensitivity to light, eye pain and irritation, and attempted to…read moremake an appointment to see my regular eye doctor. She was unavailable, and referred me to Dr. Donna Daufenbach. Dr. Daufenbach was wonderful. She got me in immediately, there was no wait time in the medical center office, and she examined my eyes very thoroughly. What I appreciated the most was she explained everything, each step of the way, what she was checking my eyes for, what she was finding, etc. I left feeling this had been extremely competent and compassionate care, and greatly appreciated everything. A lot of the irritation I had been experiencing she felt was due to seasonal allergies. She was also kind enough to go beyond the eye exam and provide website addresses for checking pollen count, etc. She had very helpful recommendations and filled a prescription so I could get topical relief. This was a very pleasant experience and I would highly recommend Dr. Daufenbach.

I had an appointment for 7 months, when i got into see the doctor in June. i was surprised with…read morelack of a mask. I really did not want a lecture on the benefits of herd immunity. I got one anyway. It left feeling somehow uneasy. I had never heard this before. Since that day in June i have heard much more about this. I am not a cow and i prefer not to doctored by politics. I never have my mask off.

Dr Christensen's office is inside Costco Pewaukee, WI…read more She is not a "typical optometrist", who simply gives eye glass prescriptions! She is the most talented optometrist I have ever consulted with. She can give you advice on your general well being, just by examining your eyes. No one has ever done that with me, until her! She has given me better advice than any ophthalmologist I have consulted in the past! All of my family members and I have been patients of Dr. Nina Christensen for many years. We live closer to the Grafton Costco but when she moved to Pewaukee, we moved our files with her practice. She is as caring as she is talented and certainly, is worth the extra long drive to Pewaukee. Here is one example: I had dry eye problem - especially in winter months. I went to see two Ophthalmologists. One of them was considered to be a leading Ophthalmologist in town. Both of them told me to use artificial tears, daily. They both told me, I got it because I look at the computer too much, with insufficient blinking.. and I am thinking - "Duh! Blinking is subconscious! What am I to do.. remind my eyes to blink more often?". They were explaining the problem and not the solution! When I went to see Dr. Christensen for an eye exam, I mentioned my dry eyes problem to her casually, as a part of patient history. Immediately, she said - just drink a lot of water and you won't need the eye drops.. She was absolutely right.. I no longer need eye drops! Dr. Christen is so very talented that she is the only doctor who explained to me that she can notice indications of high blood pressure, cholesterol and diabetes, while examining the eye! She explained that people with high blood pressure will have pronounced capillary veins. She is the most talented Ophthalmologist that I have ever met! Once you meet her, immediately, you will see that she is genuinely interested in your well being. She charges only $60 for eye glass exam.. In the past I had paid $200 for a ophthalmologist for an eye exam and he was no where as good as Dr. Chritensen! If you are older than 50, I would encourage you to go with a designated driver and plan for 2 hours of time, so that she can dilate your eyes (1 hour for dilation) and give you a thorough exam! It would be well worth the effort.

Dr Bruns and her staff are wonderful. The front desk is very friendly. Dr Bruns is very…read moreknowledgeable and can answer questions. She is pleasant and makes you feel relaxed. I would recommend Waukesha and Vision for someone who is looking for quality eye care!

Don't walk...RUN from this place! They have the WORST SERVICE EVER!…read more Today is Sept. 9th, 2020. I took my sister there for an eye exam on July 20th, 2020 and we STILL do not have her glasses in hand! We never got ONE phone call from them explaining the delay, instead we had to call them three different times! They told us the first pair got lost in the mail. (Really???) I called them AGAIN today only to find out they had arrived FIVE DAYS AGO, but NOBODY bothered to call us! Meanwhile we had to share my one pair of glasses for FIFTY ONE DAYS which is how long it took to eventually them!!! NEVER EVER would I recommend this place!

Excellent customer service, Excellent staff and very nice office. Dr. Sheikh is awesome, very…read morenice, knowledgeable and listen to all my concerns and was very patient with me in finding me the right contacts for me. I am near and far sighted. Left eye for reading has Stigatism and right eye for distant. My vision was blurred on computer and at night. This is my first time wearing contacts, so it was a challenge finding the right balance for my prescription. Dr. Sheikh did and excellent job tweaking and making adjustments to make that perfect balance. Highly recommend her especially if you are a new contact user. Go to a Specialist!! Do not waist your time going to a local optical and getting rushed to order contacts like I did. A specialist like Dr. Sheikh is going to make sure you walk out with a smile and is happy with your new contacts. YAY I can see without my glasses

I had an appointment for a prescription for eyeglasses with an optometrist. I was charged a $35…read morespecialist fee and when I contacted billing and management I was told the specialist fee was because I had old diagnoses in my online medical history that they needed to "watch", most specifically cataracts of which I have had for decades and have never before been charged extra fees for routine eyeglasses. A refund was refused and management never followed up with my complaint. Please beware of providers taking advantage of seniors. If I was informed that a specialist fee was to be charged I would have went elsewhere!