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    11 months ago

    Great company with compassionate caregivers. Highly recommend! The office staff is very professional and goes above and beyond.

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    Angel Wheels Transportation

    Angel Wheels Transportation

    5.0(2 reviews)
    4.7 mi

    Safely transported me from a physical rehab facility to home. Gentleman driver was efficient and…read morevery polite and helpful. When we arrived home he helped navigate a troublesome curb, steps into the house and one step inside. I will consider using the service again for any complicated location I might need to visit for appointments.

    I used Angel Wheels to transport my 97 year-old father from a physical rehab facility to his new…read morephysician and back. I was pretty nervous about it! But I needn't have been. First, I received a phone call in advance to verify all of the details and reassure us. And they offered to take me in the same vehicle as my dad so I did not have to follow them in a car. The next day, the driver, Michael, arrived a little early. He greeted my dad and my dad said "hi, Michael!". Meaning that my father felt right at home, right away. Michael took care of every safety detail, kept my dad and I informed about the process, made certain that the correct medical papers went with us, and told me where to meet him afterward. He gave me a card to hand to the medical staff so they could arrange for our transport back with Michael. Everything was taken care of on our behalf! After the medical visit, Michael returned for us within about 10 minutes! And then went through all of the same steps to get my dad safely and comfortably back to his facility. I will absolutely use them again, and I have no hesitation in recommending them to others.

    BrightStar Care

    BrightStar Care

    4.0(4 reviews)
    1.4 mi

    BrightStar was recommended to me by another agency for a nurse who will come to your home and fill…read moreyour medicine boxes, which I needed for a relative. I spoke to Erica, the community liaison, who was very helpful & got someone to come out within two short days. The nurse Ursula was absolutely wonderful. She was incredibly patient & knowledgeable. She then helped us find another affordable option through our township, which was a godsend. We wouldn't have discovered this if it weren't for Ursula genuinely wanting to help us. We couldn't be more grateful. Highly recommend them. Very caring and supportive.

    Awful. I am simply going to state facts here, and you can judge for yourself what you think of…read moreBright Star. First of all, they were suggested to me by the Kenneth Young center, which I find odd in retrospect. I was told at the start that every attempt would be made to achieve consistency. But suspiciously, I was discouraged by Ursula the nurse to try to meet any of the caregivers to give them a tour of where things are in my 88 year old mother's house. Then I found out why: Over a period of about 2 and a half months my mom has had 15 or more different people coming to her house. Her schedule is by no means demanding: Just 4 hours 6 nights a week and 5 hours two days a week. 2 or 3 people should easily be able to cover such a schedule. I never realized the vast amount of different people because all the invoices come 2 weeks after the date. One woman seemed to come regularly and my mom liked her and the caregiver knew what to do, but often it was some new person filling in a shift who a) my mom didn't know and b) didn't know what to do or how to do it. About four times no one showed up at all, and once a woman left early because she had to drive to another town to care for someone. Because of the inconsistency of staff, the quality of work really suffered. I think they tried and it certainly wasn't the caregiver's fault, but they just had no idea what was going on. More importantly, it really soured my mom on having caregivers come at all because it was like being invaded by an unhelpful stranger all the time. I complained about this to the manager and she told me they were understaffed and having a major crisis. Previous to that, I had complained about the inconsistency to Ursula and she told me the caregivers just picked up whatever shift they wanted and the managers had no control over it! This is not the impression I was given when we signed up. I feel I was lied to more or less. When I finally realized how many people were coming, I complained once again and was told in a vague way they would talk about it at their next meeting. All in all I complained to three of the upper management and they did absolutely nothing. In fact, there was a lot of passing of the buck. Home Instead is the company I switched to and they took the time to design a schedule with 3 caregivers for my mom. I'm sorry this business is having problems; perhaps the quality will improve when they lose enough clients. I called to cancel service and told them I'd be quitting in 2 days, the last day being Wednesday. Guess what, *no one* came to my mother's house that last day. I had to go help my mom on what should have been a day off.

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    Ambient Homecare - homehealthcare - Updated September 2026

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