I would give a zero if I could but I hate being lied to first starters! I dropped off a script for…read moreeye drops at 4pm today. They said it would be 30 minutes and I had my granddaughter so I said I'd come back. I showed up at 6:45pm, and they claimed it would still take 10 minutes as they had a call off. Ok. So it will be ready 5 minutes vegore the next break??? Oh probably not, ok I will be back. Go back at 8pm, and she had the nerve to tell me that they just got the script!!! Like wth!!! No you had it since 4pm. It's eyedrops not a Russian layer cake!! It will still take 40 minutes too. I think someone is getting a bonus for these employees. I am pi$$ed!

My family has used the Walgreens pharmacy in Peru for several years. With two young children, we…read moreend up needing prescriptions filled every couple months. Many times, our experience has been perfectly fine, and we have met pharmacy staff who were genuinely helpful. But over the past year, we have consistently noticed longer wait times, sometimes even days for routine medications. On multiple occasions, prescriptions marked as "ready in a few hours" weren't filled until the next day. These delays are frustrating, but we understand that pharmacies can be busy and short‑staffed. However, today was my breaking point, and it will be the last time we use Walgreens for our prescriptions. Our one‑year‑old daughter has been sick all week and was diagnosed with an ear infection. The urgent care facility sent her antibiotic prescription to Walgreens. Shortly after, we received an electronic notice saying the medication was out of stock. When we called to request a transfer, we were told the antibiotic was actually in stock and would be ready in an hour. Near the end of that hour, we received another update pushing the pickup time out three days. When we called again, they then confirmed it was, in fact, out of stock. We asked that the prescription be transferred to a nearby pharmacy that had the medication. Walgreens told us their Ottawa location had it in stock and transferred it there. I called the Ottawa store several times with no answer. When I drove there, I found the pharmacy closed--at 6:30 p.m. on a Saturday. I then went to CVS in Peru, where they confirmed they had the antibiotic available but needed Walgreens to release the prescription. When I returned to Walgreens, the pharmacy was closed again without any explanation. I approached an employee, who wouldn't make eye contact and simply said the staff was on break. I waited more than 20 minutes. When the pharmacy employees returned, they seemed visibly irritated and offered no apology or acknowledgment of the situation when I explained what had happened. They did ultimately transfer the prescription, and we genuinely appreciate that. CVS, on the other hand, helped us immediately. They filled the medication quickly and treated us with basic kindness and understanding. CVS: 10/10 Walgreens: 0/10

Please, please, for the love of god, I beg you, go to literally ANY OTHER PHARMACY for your…read moreprescriptions. This applies to all Walgreens, but especially to this location. I am constantly given incorrect information about medications that I need in order to function, and whenever I try to give any feedback, the employees have such a bad attitude that I genuinely wonder if they knew they were going to be providing customer service before they decided to take this job. No boss I have ever had would allow me to behave the way they do in front of a customer. Today I did something that is quite rare for me - I asked to speak to the pharmacy manager. Before I could even get to the reason why I was displeased, ***OLIVIA*** interrupted me in the middle of my sentence to claim (inaccurately, and in a particularly arrogant and patronizing tone) that she had said something completely different to me that morning. Which was all the more unprofessional, because she was not part of the conversation to begin with, and if I am asking to give feedback to your manager, the least you could be expected to do as an employee is to allow that feedback to be heard. This is not something that only *I* have an issue with. It is a common theme in all the online reviews that have been posted in the past several years, and it's something I've experienced at multiple Walgreens locations. No other pharmacy I go to struggles this much to tell me accurately whether they have a medication in stock and a general estimate of when it will be ready, because that is one of the most simple and essential functions of a pharmacy employee. But at Walgreens, they will tell you whatever answer they think gets you out of their hair fastest, then when you come back and find out that they lied to you, they will act like you're expecting a Herculean feat of advanced pharmacology instead of simple accurate information. And if you have any issue with their attitudes, apparently they'll interrupt you before you can even complain to cover their own butts. Medications are not something frivolous, they are important things that people put into their bodies every day in order to live healthy and productive lives. Honesty, common sense, and human decency should be the bare minimum. And no business should treat their customers like an inconvenience, but it is especially egregious when a pharmacy does so. I got my prescriptions from Walgreens for the first 29 years of my life, and I never will again for as long as I live. And after today's experience - the final straw, if you will - I will never spend another penny at Walgreens for any household items either. I'm not sure if the management is too incompetent to oversee and correct these issues, or if they simply don't care. Either way, it's an abject embarrassment.

Still getting better here , needed help and the employee that helped was very nice and suggested a…read morebetter option and the pharmacist here is very nice and addresses any concerns about the medication and even has called to see if everything went ok , no more cvs for me

Pharmacy is closed too often for no good reason. No way to run a pharmacy. Been waiting over a week…read moreand a half for eye drops that they have been out of stock, supposedly ordered.

I usually don't give chains 5 stars but this Walgreens deserved it…read more Hands down CLEANER than any Walgreens I have ever been to. Shelves were organized, staff was SO friendly, found everything I needed... THERES EVERYTHING A STANDARD WALGREENS HAS: photo center, pharmacy, shampoo... Additionally it's located right off highway 136 as you roll into Clinton-very convenient. There's a gas station right across the street too, a BP.

I ordered brand name ; I showed up next day they claim the drug I was taken was in the bag & they…read morewanted a $6.00 copay ; but I have zero copay ; then I opened bag it was generic after pharmacist told me it's what I ordered name-brand/ then they said they want in writing from doctor that I am to get name brand only; been getting that for 3 years from Walgreens; but they were out of stock local pharmacy said they would have it the next day name-brand only so I gave them a try. They're just a bait and switch pharmacy. Go elsewhere quickly this is not where you're supposed to get you're prescriptions filled

Went to this pharmacy since we just moved here and wanted to support local business. BEWARE of…read morethis pharmacy. If THEY overcharge you your copay (whether its the insurance company's fault or not) Snyder's makes you fight your insurance company instead of refunding you their overcharge. They do not care about the patient----only what goes into their pocket!!! :( :( :( We are out $200!

Professionalism and "kind" service.. Oswald's Pharmacy is a throwback to a time when pharmacists…read moreand their staff worked in tandem with the healthcare team. They do so organically.

Where to start? All of that hype about customer service and longevity. I purchased a $3500 electric…read morewheelchair for my husband. They had to order the one we wanted. That was 2 weeks ago. I picked it up less than 24 hrs of being notified it was there. Unfortunately, my husband's health took a critical turn in the past week and he will likely now be bed bound. I contacted the store and informed them of this unexpected turn. I was aware of athe 25% re-stocking fee and was prepared to bite the bullet. Unfortunately, I was told that the 10 day window started when I paid for it despite that window being eaten up waiting for delivery. So too bad so sad- they have my money and I have a wheelchair that no one will ever use. Bet they are looking forward to their next 150 years of taking care of customers. Just don't have an extenuating circumstance.

All always goes well@ Walmart with GeraDessiel Simon! I can…read moreentrust all my household needs to this Walmart,which means I keep going back again= that's what giving a recommendation is all about! They keep up they service, supplies,and sane costs!!

This is a perfectly adequate walmart. It's basically what you'd expect. There's a lot of stuff and…read moreample parking. They didn't have a wedge pillow which I'd like to have bought but oh well. Not very crowded. Easy checkout.

I'm going on vacation and realize that I will run out of meds. The app set it up then it…read moredisappeared. I went to Walgreens in person and the receptionist said we will refill it for you and come back at 2:00. I come back at 4:00 and they say it's not filled yet, come back in 20 minutes. Now round trip to Walgreens is 22 miles and I have repeated that already. At 4:30 they tell me it can't be prescribed for 8 days, which puts me on my vacation which I was trying to avoid. Where was o disposed to find this out: not on the app, not on the first visit, not on the second visit, but on the third. What happened to communication and curtesy? It failed here at this Walgreens.

One of my prescriptions was ready and was asked if I'd like to wait for the other. After waiting…read morefor 50 minutes , I gave up and left. I live several miles out of town and really didn't want to make an extra trip into town. I've had several issues with this pharmacy over the last 8yrs I have been using it. This Walgreens pales in comparison to other Walgreen stores.

Visited for 1st time, Fawcett Pharmacy in Princeton Il for UPS shipping service, Nov 2025…read more Owner Ms. Dina, husband, and staff were the MOST accommodating, friendliest, AMAZING people I've ever encountered in MY business world! A HUGE thank you for treating not only my husband and I with EXCELLENT customer service, but EACH and EVERY single customer was welcomed with a smile and provided with excellent service and respect. Again, THANK YOU! The Palermos Texas

I was in town due to a family emergency and needed more of my blood pressure medication. The…read morepeople at Fawcett's really went out of their way to follow up with my home pharmacy and me to be sure I had the medications I needed. They put in extra effort and acted like it was truly their pleasure to do so!

This Walgreens location has always been good to me since I moved to the area. They seem to keep the…read morestore well stocked and clean and are good about getting extra cashiers out when busy. I wish they got the same amount and variety of items as the bigger Walgreens in the area but they do well with what they have. The employees are friendly and always willing to help.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Amazing fast service at van pharmacy , everyone is very helpful at my location in St. Charles Ilread more

Everything is very overpriced. Their pharmacy staff is incompetent. The Rex prices even with…read moreinsurance is higher than most other pharmacies. Their pos system is user unfriendly as you attempt to use your credit or debit. Don't get sick on the weekends or later in the day as they have bankers hours. Their reward program is a joke. Other than that, I love how easy it is to enter and exit back to the main road. Not.