horrible, took my money and never wrote the policy. refused to refund my deposit. They never answer…read morethe phone , called me back at 9 at night and still refused a refund.

The worst and funniest insurance brokerage service been waiting for months for a quote spoke to 20+…read moredifferent sales person no one knows what's going on

Great dependable service. Excellent customer service. Everyone is very helpful. 5 stars.read more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am excited to open my agency in Fernandina Beach, and I look forward to getting to know the community as well as helping customers with their personal insurance needs, giving them the individualized attention they deserve.

The previous review from 2015 is still accurate as of August 2018…read more The girl at the reception desk is more worried about phone gossip than actually assisting me when I came in the door. Additionally, one of the Customer Service Reps was extremely rude and condescending to me. She acted bothered that I was coming in from out of state. Then the other customer service person was busy with someone else and couldn't be bothered with helping me. Stay awaiy from this place! -Update: I called and spoke with the broker and let him know about my experience. He was pretty much a mute on the phone as I explained what happened. He only says, "all I can do is offer you an apology". This might be the real issue. All he should do is fix the issues, and thank me for bringing it to his attention. Bad apples come from bad trees. Not at all surprised now with the utter lack of give a crap displayed by his employees.

I am a customer of Roy Byrd's office. We moved from out of state and wanted to continue our…read morerelationship with State Farm. This office has been super friendly, super helpful , and I have nothing but great words for them. Donna is always available for an answer to my questions. Top notch office I highly recommend them.

We moved to Fernandina Beach full time 3 years ago and understanding insurance I looked for an…read moreindependent agency to wright our homeowners policy. I have found that 8 Flags Insurance Agency is by far the best Agency I have worked with during the 50 years my wife and I have been married. I also used 8 Flags for the coverage of our HOA buildings and liability when I was VP of our HOA board. 8 Flags has always been very professional, knowledge and personable with easy access. I will always highly recommend them to anyone that needs insurance in their marketing area. Best Larry and Gail Vinson

We love this agency. Leah and Lori are experts and v-friendly to work with. Scott is always helps…read moreout on home and car insurance . Overall fabulous experience!

We have had wonderful experiences with Tim Yarbrough at Brightway -- first when we bought our home…read moreon Amelia Island and more recently when we purchased an automobile here. In both situations, Tim was extremely responsive, explained our options well, and gave us good advice. Highly recommend him and the agency.

This company said they could not find a deed showing that I no longer owned to peoperty. Every…read moreAttourney I spoke to told me that was nonsense. Dont trust anyrhing they say.

Local, friendly, love our team! Kelsey loves being a part of the community and insuring our…read moreneighbors are taken care of.

They are the best in Nassau County. These ladies and new Gentlemen go beyond to help. Great team. ​read more

Great company and great people that work there! They always handle any issues I may and answering…read moreall my questions. They actually know their customers!! They offer a wide variety of insurance to fit everyone's insurance needs! I would recommend them to anyone living in Florida! Excellent customer service!

From the owner: Shapiro Insurance Group is a recognized Trusted Choice® independent insurance agent, pledging to…read moreprovide you with options for customized coverage from a variety of insurance companies. Our access to multiple companies and commitment to quality service enable us to offer you competitive pricing, a broad choice of products and unparalleled advocacy. You end up with the coverage you want, and not more than you need. As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy.

A terribly negative, stressful experience!…read more The staff and the agent we talked with were rude, terse, arrogant and dismissive. When we asked if we could interrupt their apparently canned speech in order to correct some of their misconceptions as to what we actually wanted in the way of insurance coverage, we were talked over in a dismissive, dictatorial manner and when we objected, they actually told us to leave. I have never been treated this way in my life by any business here on the Island--I wouldn't recommend these people to my worst enemy. Their behavior is not only inexcusable by any standard, it's absolutely shameful.

From the owner: For more than 110 years, Morrow Insurance Group has been helping people in North Florida find the…read moreinsurance services they need. From homeowners insurance, to general business liability, to individual health policies, workers compensation, and human resource solutions, Morrow Insurance Group has the experienced agents necessary to ensure you're carrying the most suitable insurance policies for your circumstances and needs.