As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

Very professional and great communication. I would highly recommend their services. They handled…read moremy personal income taxes and made everything extremely easy and they are well versed on all the new changes in tax law over the last few years.

Trusted, Responsive, and Highly Efficient!!…read more I had an outstanding experience working with Joe Bedford at Your Back Office Tax & Advisory. From the start, Joe was incredibly responsive to my initial inquiry and got everything moving quickly. My tax situation wasn't simple -- it included multi-state income, a pension, W-2 income, and investment income -- and Joe handled it seamlessly. He completed everything accurately and efficiently, and made the entire process feel straightforward. What really stood out was how clearly he explained key decisions and next steps, which gave me a lot of confidence throughout. He's organized, professional, and easy to work with. If you're looking for a knowledgeable and reliable tax professional who delivers both speed and precision, I highly recommend Joe and Your Back Office Tax & Advisory.

Joe has done our taxes for two years now. He is extremely prompt and always pleasant. He uses a…read moretight interface system which makes transferring docs and communicating easy. We'd highly recommend him.

Used them for years, called to make an appointment in February and was told they were full but call…read moreback early Monday morning and we will make you an appointment. Called at 8am Monday morning and waited 30 minutes listening to a recording over and over, finally hung up. Called back at 10:30 and was told there were appointments this morning but they are all taken.i told the woman I called at 8am and nobody answered the phone, her answer was there's only three of us that answer the phone. Looks like you need to hire more people Jerry!!

Super quick and easy experience! Pretty affordable as well! Everyone was super nice and helpful!…read moreDefinitely would go back!

I have used LeaAnne Williams' accounting services for my personal taxes for 5 years. LeaAnne is…read moregreat! She is thorough and takes all the time I need to make sure understand every detail. LeaAnne is also very knowledgable which is great because my taxes have been somewhat complex. I have also had the need to get LeaAnne's tax advice on financial decisions throughout the year. She is always prompt in getting back to me and thorough. I definitely recommend LeaAnne Williams for any CPA needs!! She is a real professional!!! Greg C

Very professional, saved me a bunch in taxes. Always have a good accountant, a good doctor, and…read moredentist they are worth it

Never call you back, and I mean never. I gave them my taxes in February, but my taxes have never…read morebeen done on time for 3 years. This year, at the end of Sept, they are still not filed. Looking for someone new this year.

Donna has been my accountant for 22 years, she as been very knowledgeable and professional. My…read moreaccounting includes a complex business and personal profile. She stays current with the ever changing tax laws. I recommend her highly.

From the owner: Walker & Cummings, CPAs, PLLC is a full-service accounting firm serving clients throughout the…read moreMaryville, TN area and surrounding counties, dedicated to providing our clients with professional, personalized services and guidance in a wide range of financial and business needs.

I worked on a temporary basis for Parker during tax season and they were a very friendly, group of…read morepeople to work him. Mr. Parker and his staff were knowledgeable and enjoyed preparing returns there during the 2009 tax season.

From the owner: As your personal Knoxville, TN Accounting service, Parker Business Consulting and Accounting P.C…read more manages your business and financial responsibilities as though they were our own.

Awesome service very knowledgeable saved me money on taxes. Future taxes are set up so I can pay as…read morefew taxes as able

From the owner: We treat our clients like part of our family. Some services we provide are:…read more IRS Representation Tax Preparation Maximizing Your Deductions Tax Planning for Big Savings Protection for Wage Garnishments Payroll Tax Protection Bankruptcy Options that Work And More!

If your looking for a CPA in Knoxville than you have found a great one! Jenny and her team of…read moreexperienced accountants can help with your tax needs. I use Hines and Company for both of my business taxes and my personal as well. Once I found this group I have never needed to look anywhere else. Honest and gel rear quality, I wouldn't trust anyone else!