Adam is wonderful! He gave us over the top customer service. Whatever you need he will make it happen. He has great knowledge of his product and the services they can provide. read more

Gold Stars to America's Mattress Montrose store and Manager Adam Smith!! My wife & I needed a new mattress in the worst way as our "Good Deal" on a "Mattress in a Box" was getting very soft within months of its purchase. Frankly, I'd rather buy a used car than a new mattress! However, since I was in the area I popped into America's Mattress' Montrose, CO store. Within 10 minutes I knew the manager (Adam Smith) is a professional who knows what genuine customer service is and how to deliver on it - Twice so far for us! When I entered the store he was on the phone making final mattress delivery arrangements with a customer. I was in a hurry so I got his business card and headed for my truck; figuring I'd call him later to set an appointment to discuss getting a new mattress. However, I barely got to my truck before he caught up with in the parking lot and asked how he could assist me. That was a first for a sales person to pursue me in the parking lot! Any other store's employees or managers likely would have told themselves "That guy probably wasn't a serious buyer anyways" and let it go. Not Adam, he bolted for the door after his call ended, wanting to make me another satisfied customer; which he certainly did; and then some!! My wife & I love our years-old queen size traditional mattress in our guest bedroom. However, we wanted the same quality in a "King size" mattress for our bedroom as we're done with the "Mattress in a Box." Given Adam's expertise, he researched our guest bedroom's mattress' make, model and design spec's. Then he cross-referenced these spec's to a currently made king size mattress. "Splitting hairs" - Adam is very knowledgeable about various mattresses' construction, quality, and longevity. So, during our in store follow-up visit he did NOT say "Here's the exact match for the new mattress you seek; you can pay now and we'll schedule a delivery appointment." Instead, he asked us specific questions about the features we seek in our new mattress; how my wife & I each sleep (back / side / stomach, etc.); our issues / complaints with our current mattress, etc. All so he could identify 3 closely similar mattresses per our spec's for us to lay on. So, like "Goldilocks," my wife & I could identify the perfect mattress for us. This experience was very reassuring as we noted the ever so slight variations of the three very similar mattresses. Having our confidence bolstered, we advised Adam "This is the One" and we've been pleased ever since! In short, Adam is not the type of salesperson looking for a quick sale, then repeat the same with the next customer. In great contrast, Adam wants the customer to feel confident in the purchase they're about to make; having tried 1, 2 or more similar mattresses before deciding. Adam clearly understands that top notch customer service results in satisfied customers; thus achieving his personal code of integrity - one customer at a time, and as long as it takes to make sure each customer is fully pleased. Given our outstanding experience with Adam and how much we love our new mattress, we ordered a 2nd identical king size mattress for another bedroom. We also learned he can ship new mattresses anywhere in the U.S. directly from the closest factory / warehouse; often at no additional charge. In short, Montrose America's Mattress Store Manager Adam Smith is all about professional service, offering quality products, and making sure customers get the ideal mattress per their specific needs. Finally, Adam is very Montrose community minded, invested, and engaged; just one example of this was seeing him, his fellow employees, and respective Family members on their "America's Mattress" entry in the 2025 Montrose Christmas Parade! Thanks Adam! "Tractor Andy" & Kristine C. read more

What a great place to shop!! This is our 2nd purchase from here in a little over a year. From the owner Patrick to Adam, in the store, to the delivery guys, this is a class operation. Adam went out of his way to explain everything & make sure we were happy with our purchases. The delivery guys did an awesome job, they were on time n very friendly. We've sent our neighbors in & they have bought also!! read more

I had a remarkably great experience. Regrettably, I was sort of a difficult customer, but Adam and team were just fantastic. I chose two mattresses that turned out to be too firm for me. I was dreading going back in to ask for replacements under the free replacement option, especially since I live way out in the boonies, but Adam seemed just as delighted to serve me the second time as the first. He also had great advice and let me lie around on the beds for as long as I wanted. This store is the way to go. read more

Just wanted to give a shout out to Adam who was most helpful with our two recent mattress purchases. He went out of his way to make sure I had the right mattress for me. I ended up exchanging one model for another without any hassle. The second mattress needed a lower box spring for my height, and again no problem. Make sure you ask for Adam! Colleen R. read more

We bought $3500.00 worth of mattresses. After 90 days we told Eric we think they are really hot for us. He said oh well these new mattress covers will help but they are on back order so you have to wait. Now as we waited, as time to return our mattresses is running out, finally we get the "summer cover." It's still too hot! Our time is out to return our mattresses!! Eric isn't there anymore. We talked to a guy and he said try this mattress cover.. another cover really? Last night my back was sweating..really not cool! read more

We Shopped all over Montrose and Grand Junction. After careful review we decided to go with America's Mattress. The big selling point for us was Adam. The other stores were helpful and informative, but Adam seemed to take it to the next level. I felt confident, that if an issue arose it would be taken care of without a hassle. Sure enough we hit a snag shortly after the sale, but as I suspected Adam went above and beyond. He is a premier sales agent, who brings back trust and confidence in the sales industry. I would also like to mention that delivery was superb, extremely fast and courteous. Oh and we couldn't be happier with the products. read more

America's Mattress in Montrose provided outstanding customer service. Steve was extremely knowledgable about all aspects of mattresses and the most patient sales person you could ever hope for. He bent over backwards to meet all our needs and to make sure we were satisfied 100%. Can't go wrong buying a bed here!!! read more