After the driver was 15 minutes late to pick me up for my flight, I had to call and cancel and…read moredrive myself to the airport. If I had waited any longer, I would have missed my flight. I've called and emailed to try and have my $$$ refunded but they haven't replied to my email from over a week ago and their voicemail box is full. I wouldn't recommend this service to anyone.

Thank you so much for the excellent customer service...great value and a beautiful car!read more

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

On time and friendly, affordable service. Transport from Randallstown to BWI Airport.read more

Absolutely incredible customer service. Arnie was able to accommodate my last minute request for an…read moreearly morning pickup for a flight out of BWI even though they were already solidly booked on a Monday morning. Driver was on time, super nice, and when I realize that I had forgotten something when we arrived at the airport, they went above and beyond to find a solution. They will be my go-to every time I need a ride. Thank you!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

Picked up and dropped off on time. Vehicles were clean. Really nice and safe drivers. Definitely…read morewill be using them again in the future and recommend to others.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

Doreena (SmartRide) was my driver from Huntingtown MD to Regan National a week ago. She was…read moreexcellent in all phases of my ride. Highly recommend this service. Thank You Donna Fife

First time using Smart Ride to Reagan Washington National Airport. Our driver Les Brown was prompt,…read morecourteous and professional. Will definitely use this transportation service again. Thank you.

I called this service to help an elderly man in need of a ride to the local grocery store. After…read morecalling once the phone rang about 6 times before I decided to hang up then try again. On my second time trying to call the phone rang about 5 times, then a representative answered. After giving the reason for my call, pick-up location, and destination I was told the wait would be 45 minutes. That's a fairly long time considering that I was only 5 minutes away, and the destination was a short time away as well, but I decided to wait anyway. After waiting about 20 minutes, the elderly man decided to cancel the taxi cab pickup. When I called the company back they seemed unbothered by the cancellation. Not as if they should seem bothered, but it just seemed as if they were happy to have the pick up cancelled.

Amazing taxi service with 5 star class. I needed a ride to the airport from Laurel at prime time…read moretraffic.The cars are clean and lovely- like a limo. They never smell of cigarette, etc. Also you can pay with credit card.  Super reliable and on time. I will never call any other cab company again. These guys are the best.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

We had a layover at this airport for about 1 hour. In our…read morearea it had some shopping and food court and a huge bar. Everything looked clean and tidy. The price is over a little high they wanted $15 for a whiskey and Coke. I grabbed a soda for $3 at the little convenience area.

Hold on tight to your luggage. Flight got delayed, the workers were unfriendly and not helpful when…read moreasking questions on where to find the ticket counter because I had to recheck my bag in, then they didn't even process my check in bag. I got to my destination at Austin and my luggage was no where to be found I went to the Southwest Customer luggage service and the lady was so damn helpful, she was able to locate my bag, start a request to bring my bag to the Austin airport. She was so sweet and went above and beyond to help me get my bag. Moral of the store the customer service in Baltimore is terrible/unfriendly/not helpful whatsoever. Please train your employees on customer service and actually doing their job instead of "there's nothing we can do for you" for every single thing.

What an amazing experience. I ran into some scheduling issues on my end and best ride limousines…read morewas so accommodating. They worked with me to get the issue fixed within a few hours. The bus was very clean, enough room for our group, and our driver, Michael was so professional and kind. It really made the experience that more enjoyable. We are already planning our next family event, and will be using this company in the near future. Highly, highly, highly, recommend!

10/10! Booking process was easy, price was fair, driver was super nice and professional, bus was…read moreclean -- everything went perfectly. Will be using this company again!