I went to one class and immediately saw all of the red flags!!!! I guess you get what you pay for after all.....First, on the website it states you will get a lab coat, text book and study guide. However, we were given copies of copies (yes-i know sounds crazy.) but, yes the ink was faint and Gray. As a study guide which only included words and definitions. Nothing remotely close to what would be on a national exam. They had a Ten Commandments of phlebotomy that we had to take turns reading... myself and the two other students in the class. Just three of us. That stated things like, "Thy shall know when to quit." I wish I could attach photos to this review to show everyone. Also, the text book we were told be a E-book but it wasn't even that. It was a older text book from six years ago that was scanned or copied into a computer and sent as a PDF file. The pages weren't even aligned properly and it was only seven chapters, that they expected us to print at 27 pages a chapter. Also, I was told no lab coat but we get a pin. Mr. Davies was the instructor who barely could pronounce some of the medical terminology in class and had on a ID tag that said lab Corp. Who told us after one class of basically just talking and waiting for a fourth student that didn't arrive until an one and a half into a two hour only class- that next class the second class with no medical training or practice on a mannequin as of yet... would be sticking each other. That's when I knew I had call and express my concerns the next day to the woman who I spoke to upon enrollment. Ms. Tee who text messaged me that I was moving to fast and that I didn't need a whole book and that I would get what I needed in notes. Also, that they never give out lab coats or a hard text book. So I took a screen shot of the website and sent it to her. She responded she wouldn't go back and fourth with me and to call her. When I called her she told me I should drop out of the class- so I asked for a refund which she said no. I would never get my money back. Since I went to one class and $575 wouldn't make or break their company. Before she hung up on me.. then I was called by a man named Mr.Lee who told me he was the director and to give them a chance if he got my a book. I relied no thank you I didn't feel comfortable and then he said If he returned my money that it be fees deducted. It wasn't until I mentioned the better business bureau and reporting the company for fraud that he sent me a full refund via PayPal. I really wish I could share the text messages and emails from this company if you can even call it that. ITS A SCAM!!! The Belair location is literally in a basement. They lie and make the price low so that people will sign up and don't give what's promised. Also, they put students who have no experience in positions to harm one another. No way someone without experience or knowledge of anatomy and physiology should be sticking each other on day 2. It's reckless and in my opinion they basically sell certifications. A class that is twice a week for 4 weeks at only two hours a class- should be conducted in a more professional manner. Making printer copies of vocabulary words isn't preparation for a national exam. And scanning documents from a out dated textbook and calling it an E-book is insane!! The only reason I even attended this school was the Red Cross no longer offers classes and it was near by. Lesson learned!!! IF YOU VALUE YOU QUALITY EDUCATION- PICK A REAL SCHOOL WITH A LAB AND QUALIFIED PROFESSIONALS. read more