Waited more than 30 minutes past appointment time, after showing up early to fill out paperwork. My daughter went for a general exam and cleaning. She came out almost in tears and I could tell right away something was wrong. She said the woman who cleaned her teeth was rough and the dentist who came in frightened her (her words were "she was like a mob boss"). The dentist didn't come out to let me know anything (if she did or didn't have any cavities, any additional preventative care needed, if my daughter needed to be doing anything different, if she had good dental health, etc..) which is what their previous dentist always did. When we got home she said it felt like there was cement on her teeth and I noticed some white stuff caked on. It seems like they overbook and I'm guessing they only do 1 cleaning at a time based on the waiting times I saw. On a positive note, the front desk people were very friendly. read more

Went in with a chipped tooth and got treated well, excellent cleaning and immediate repair, I thought the price was reasonable.

We reached out via email for my daughter's braces and a consultation, and were contacted via email. We scheduled an appointment for 4:00 in the afternoon. My husband and I are teachers, So we took off early only to find out that appointments are "not usually taken by email, only by phone." The receptionist was quite rude. She was playing on her cell phone when we got there, and had a hard time understanding how to spell our last name because she kept interrupting us. They definitely lost our business. They did offer to reschedule us, but it was in the middle of the day and three weeks out. If you do choose to go with this company, please call them first! Don't email! After showing them the emails they still wouldn't believe that I scheduled via email! Definitely would avoid this company at all cost. read more

It was easy to call & get someone on the line. They were able to get me scheduled quickly & they offered me the lowest price. They fit me & made my invisalign the same day! They have a really nice office. My entire experience with them was A+! read more

My children got braces from American dental solution. Dr.Zee was very kind and gave us great solutions without insurance. We only paid 99$ per each and we got financing from this clinic with very reasonable down payment. We have been another clinic in KC before but we can find better deal 1000$ less than the clinic in KC. I definitely satisfied for customer care and well - follow up too read more

They are really good at cleaning teeth. Also price isn't bad either since don't have insurance.

Dr Zee is the best dentist our family has ever been too. She is so kind and always patient and we've never had any pain or discomfort. Her office is beautiful, staff are efficient, especially her male dentist that assists her. Everyone seems to go to him when they have any kind of problem in the office. Prices are reasonable, she will always fit you in, and never gets upset with you if you cancel or miss your appointment. What I'm basically saying, I never felt she's just in it for the money. She works so hard and is all over the place. Her energy and professionalism is like no other dentist. Above all, she's honest. I had a dentist in Joplin that told me my daughter needed over $5000 in work, and got nasty when I wanted the details. Switched to Dr Zee and she only had one cavity. read more

I have to say that this place was aaaamaaazing!! I moved here from California and you cannot see a dentist there without them trying to sell you something ridiculous. They usually have sales people that out right lie to you and try to sell you things. But not here. This place was the opposite. I was a new patient so I got the $99 exam and cleaning. My BF got a crown cemented. Both of us were very happy. They were honest and said my teeth were just fine which they are.. In and out in less than an hour. Honestly my experience was totally different that some of these other reviews. Id rate this place higher if I could. I was a few min late and they really don't like that which is understandable. If your more than 10 min late they ask that you reschedule. I was 8 min late and they welcomed me in with no issue. They have super clean and new state of the art equipment. The staff is very friendly, no, make that extremely pleasant! . Since I'm new to the area I can check off finding a new dental office. I'll be back in 6 months! Oh and I don't have any insurance. The out of pocket cost for cleanings is very affordable and worth every cent in the long run. read more

American Dental Solutions - Cosmetic Dentists Near Me - Springfield, Missouri

My dentist retired so I came in as a new patient and I am not at all favorably impressed after my experience here. The building is modern but Spartan. The decor lacks any warmth and for a newer facility, there are damaged chairs in the lobby. There was a tech with surgical gloves that wanted to clean the lobby from noon to 1:00pm (it cannot possibly take an hour) so you are then relocated to a secondary waiting room. How can you sanitize ripped furniture properly? You can't so that is just going through the motions. The staff behaves as if they are uncomfortable and without warmth or extending any semblance of making you feel welcome or wanted. The staff asked very matter of factly and immediately after getting my name (no welcome to our practice or similar greeting after learning I was a brand new patient) to see and keep my driver's license for the visit and then literally stammered when politely asked why they needed it and why they felt it necessary to hold on to it until I left ? I was told it was for ID after the repeated " it's um for, I mean it's for um, um...well, it's for ID" with a "Yeah, that's it!" kind of expression on her flushing face and that was it. No valid explanation. I am not a rude person nor am I a sheeple and you could clearly see that she didn't expect that direct but pertinent question for which she should have had a clear answer. I am sure it is for prosecuting nonpayment but why not just be honest and say that? Next, when called back, I was immediately asked for full payment prior to any services being rendered. I have never been asked for payment in advance at any dentist in my life. I pay cash so they have zero financial concerns about me. This behavior strikes me as very defensive and reflects negatively upon the practice. I will not be back and I will make a point to share my experience with this office to others. There is far more to a successful dental practice than the care in the chair. This facility carries a big overhead and I naturally expect to have to pay for that but I also expect to be respected as the person with the money that they need and want. read more

I was highly disappointed after leaving my appointment a few short hours ago. I was treated with little to no respect and was given the typical treatment of an "out of pocket" person paying. I do want to express that I am a student (in medical school), I have health insurance but I am waiting until residency for dental. If you want to fault me for not having dental insurance and paying out of pocket, by all means do so. As a student, a lot of things are at the expense of loans; however, I do enjoy having my teeth cleaned at least once per year. I completely agree with a previous post that the staff were not welcoming upon arrival. They were initially running late (roughly an hour) and I had to request at the hour mark how much longer they thought it would be. Upon that request, I was brought back almost immediately. I initially came here because of the $99 cleaning special advertised but I highly recommend going elsewhere and spending a few extra dollars. I was "lucky" enough to have a first day trainee, and on multiple occasions she made me bleed more than normal. We all have to start somewhere and I by no means fault her, only wish the trainer would have taken charge a few times. At one point, I was accused for the bleeding as it must be 'my dental hygiene practices' not the trainee on her first patient doing something wrong. I explained that the bite wings were more painful than normal and asked her to re-position (moving the inside of my cheeks out of the way) and that the flossing was a lot more forceful than I do at home. When they were blaming me, I explained that I have been to the dentist in the past and my gums have never bled to the point where I was tasting it like this. They only polished my teeth, which I thought was weird but figured they would get to the plaque removal part (debridement) eventually. Every dental cleaning exam I have been to in my life, that has been part of the exam. The doctor spent less than 30 seconds looking in my mouth. She was there long enough to say "you have no cavities, you may leave." I know my face must have looked shocked. She was gone before I could collect my thoughts. I politely asked the two ladies that did the polishing if someone was going to clear the plaque but they said they weren't dental hygienist and were unable to do that procedure but would ask. I told them I would pay for that extra for that part of the cleaning. They asked the dentist next door "your $99 special wants the plaque removal part" and she agreed to come back. She probably spent 3-5 min on that procedure and at least 3 times (probably 4) she said "this is completely unnecessary; there is no plaque. You don't need this, I am only doing this because you requested it." I am more than happy if I don't have plaque and have not formed plaque in the previous 8 months but I know that is false. I also feel like I shouldn't feel terrible for asking her to do her job and then pay her for doing her job. I am thankful that she came back after her 10 sec look to do the cleaning. This is likely a combination of my lack of research, lack of communication, and a very unfortunate office who looks at a person and judges them before they get to know them. I am disappointed that society still acts this way. I understand this dentist may be overworked but to treat people with such disrespect is uncalled for. I did not get angry, rude or obnoxious (I did wince in pain occasionally when I started bleeding); I paid and left (never to come back again). You live, you learn, then you move on and hope you can prevent another from going through the same experience. It could very well be a rare occasion - we all have bad days and no matter how hard we try, we must just start fresh the next day. read more

Dr. Zee was rushed and rude. My children were scared to death of her fast past moving and not talking, and she didn't care, at all. The assistant's were fine, but the doctor should NOT BE A KIDS DENTIST. I have since moved to a different dentist for my kids and they are no longer scared, no thanks to this place. read more

I am TERRIFIED of dentists, I've never had an issue with my teeth but decided after some small twinges to go see Dr. Zee per suggestion of a coworker. The dental office is absolutely gorgeous and immediately put me to ease. I checked in and despite what is normally a 4 day ordeal with my insurance, the girl at the desk simply took my information and called to get the insurance info from my provider for me. When I went back to the room I told the hygienist that I was worried and I was coming in due to slight pains, they did the preliminary x-Rays and then Dr. Zee did the exam. She found a few cavities in my front teeth and that I had all 4 wisdom teeth trying to force their way in. When I came in to get my cavities taken care of they scheduled 2 appointments ( one on Thursday and one on Friday) and took care of all of them, answered all my questions walked me through what they were doing and even joked with me about what was on tv, I never even noticed how long I was there and felt nothing. Everyone is so sweet and kind and the surgeon I was referred to for my wisdom teeth was just as gentle and calm. I am never going to anyone else, and my entire family has switched to Dr. Zee's office for their needs. She and all of her staff are amazing and you really need to try them out! You won't regret it! read more