Duff Family Dental gives quotes on phone and changes cost after visit. They have you sign paper…read moresaying, they have the right to adjust quotes for the unknown. All I had done was x-rays and check up. Dr. Carla Duff did not even do an oral exam but just looked at x-rays. Instead of her admitting she could possibly made a mistake, that she got involve in discussion of my x-rays and forgot to check and went to her next appointment, she said, I would never skip that and acted very unprofessional. A person knows when someone pulls out your tongue to look under it for cancer or lifts your lips back to check gums. She did neither but denied it and instead of offering to check it, she got all bent out of shape and offended. Telling friends/neighbors/family to definitely beware of two sides of this dentist/office practices.

My husband & I moved to Missouri 7 yrs ago and needed to find a new dentist. Our daughter (back…read morehome in Calif) has been a hygienist for 25 yrs & had always taken care of us . She helped us to find Duff Family Dental, & Dr. Carla Duff has always been amazing when we have gone in to see her! Dr. Carla and her staff are genuine and very sweet. We highly recommend The Duff Family Dental!! Matt & Linda Sherfey

After awful experiences at many different dental offices in Springfield, I finally switched…read moreinsurance and found Northside Dental. My first visit was all I have hoped for -- very clear plan was presented to me with a fully transparent billing process. I was so happy to hear that my insurance covers 100% of what I need with zero copay. Reviews on yelp for this business are very negative ... several folks have mentioned poorly fitting dentures among other issues. Hopefully this has been addressed with the hiring of 'Tammy', a 14 year dental assistant who has fitted me for partials many times over the years. Perfect fit every time - thanks Tammy. Google Reviews has 281 positive reviews for an overall total of 4.7 stars.

The team here is awesome. They consistently go above and beyond in service, integrity, and skilled…read morecare!

The dentist did a very good job for the dental surgery. All is healing well…read more The problem is that if you have an issue with your new denture,and something's not right, then it's not easy to find out where the help is coming from, or what to do. Somewhere between the front desk and the lab, confusion can start setting in and as a new patient, I feel lost in the tangle of people who are supposed to help. I feel like one department doesn't know what the other is doing. One person tells me one thing to do for my problem another tells me something else. New patients need to be heard and need to know what happens next and everything that goes with each procedure. something else. It's frustrating.

My son had to get DENTURES and he got the best set here. They looked closest to his own teeth they…read morelook great. The staff is all really gentle and soo friendly. They have several price ranges on their DENTURES my son got the next to the best set and yiy get to.oick the shade of white you want too. My friend also went there to get his DENTURES and his turned out really nice too. They both have beautiful smiles. Thanks DDS!

worst place ever! they charge for card so I tried to use cash but they had no change for me. I…read morescheduled a cleaning and Xrays and they ended up not cleaning and tried to reschedule. they did not tell me that new patients done get cleaning first visit. wasted my time and my money

I have learned a lesson after a painful extraction and not getting the answers I needed. I am…read moreturning one star into 4 because today I realized it isn't wrong or infringing on others to politely ask for help from the true professionals. Day 6 after a painful wisdom tooth extraction, I got the correct help and answers I needed. I would return again. Thank you.

They make me feel more comfortable than any other dentist I've ever been to. I feel like I can…read moretrust Dr Risler and the staff, and at this point I wouldn't want to go anywhere else.

Dr. Rissler is health focused and has a very gentle touch. Her academic resume speaks for itself…read more Often, dentists or their hygienists push extraneous "add-ons" to make more money -- NOT Dr. Rissler. She has medical integrity, and promotes healthy habits! There were no salesy tactics or pressure. She is so gentle. My cleaning and exam were a breeze. The office is very clean and the staff is welcoming. The receptionist is so pleasant and accommodating. I would highly recommend Dr. Rissler for your dental care needs.

I had an appt scheduled for 6 months. Did pre-check in, showed up 15 minutes before my appt. The…read morewoman at the front desk(the right side when you walk through the doors)...took them a while to figure out my insurance for some reason so I stood at the desk for a bit while they figured it out but that was okay. Said I was checked in and could sit. I SAT FOR AN HOUR PAST MY APPT TIME UNTIL I HAD TO GO UP AND ASK AND SHE SAID "oh I signed you in but I didn't check you in, that's my bad." She didn't even notice me sitting there for so long while everyone else went before me. No apology. Especially after they couldn't even get me in that day after all that. So she then rescheduled an appointment time for me without even confirming the time with me. I just left and said nope. I can live without going to the dentist for a while. Especially if this is what it's going to be like.

Very h helpful. If you can't afford a dentist they work with you. Super informative on after care…read moreinstructions. Overall super friendly staff and clean office.

Couldn't be happier with the service we received! Took my five year old there for a cleaning as he…read moregets stains on his teeth over time and we were blessed to work with Bethany. She took the time to meet and greet with my son and got him good and comfortable with her before she started. She was very attentive to him being a toddler but most importantly with patience, was able to clean all of the staining; an arduous task out last hygienist was unable to accomplish so big props to Bethany! Furthermore, she asked about our use of fluoride, which we avoid for personal reasons and she was respectful of that. It's obvious the business is grounded on top notch patient relationships and they strive towards excellence. Overall, we are very happy we chose this dental clinic and expect to return next time dental/hygiene services are needed. Highly recommend!

Very professional and attentive. Latest technology and treatments. Staff is exceptional.read more

Just had the most amazing teeth cleaning ever today!…read more What an amazing experience I continue to have with Dr. Schnieder and his staff. I'm new to the Springfield area and I can tell you without any reservation that this office is extremely well staffed with seasoned, career driven, smart, and kind people. They call tell you exactly what needs to be done (and I it's not always the most expensive option). Nobody wants to go to the dentist but if your looking for somewhere to go..... this is it.

After getting a pre-approval from my insurance, DDS Dentures and Implants Solutions at Harrison AR…read moredid not go by the treatment plan. My insurance denied my claim and now I am stuck paying a huge bill. I even talked to the CEO of DDS, he would not admit his office did anything wrong. Everyone makes mistakes, the difference is honest people/businesses admit it. NO WAY WILL I EVER GO BACK.

my mom has been coming here for 3 years. I've always dropped her off and picked her up in a timely…read moremanner. I was informed today that I have to stay while she is having her dental needs met. my back is broke in 2 places. I was informed her next appt is 90 min. I was told I have to stay there the entire time because someone left someone there until after 6 at night. I did not do that. Poor customer service to say the least. I can see not leaving a minor but an adult? If I had not already paid for her dentures I would find another dentist

My Dentist is the very best. I highly recommend them. I was terrified of going to the dentist, they…read morepulled my bottom teeth and put my denture in, I was treated like I was very important to them. They truly care about their patients. My fear of going to the dentist now is ALOT better and will continue to go back. Thank to all at My Dentist.

Years ago, Dr. Brad Graff crafted my upper dentures, and they truly transformed my comfort and…read moreconfidence. Later, a misunderstanding arose--one I now realize may have stemmed from my own imperfect communication. Memory can be unreliable, and I reached out with a sincere apology. Dr. Graff responded with nothing but kindness, grace, and professionalism. He welcomed me back without hesitation and made sure I received the thoughtful, high-quality care I needed. That level of compassion and commitment means more to me than I can fully express. His entire team reflects the same caring spirit. Every person I've interacted with has been gentle, respectful, and genuinely focused on my well-being. Apart from that single past misunderstanding, my experiences with Dr. Graff and his staff have been consistently positive and reassuring. I feel deeply grateful for the way I've been treated and would wholeheartedly recommend Dr. Graff and his team to anyone seeking a dentist who combines skill with true empathy and kindness.

We'll, all I can say Is I had an appointment and never got to see or even meet the Doc. I give them…read moremy insurance information and I sat in the waiting room for 1 hour and thirty minutes. as the receptionist was calling to see if there was a co pay, and it pays 100%. that's what she said. Then what's the problem? I think it was poor customer service, after all I talk to them weeks before the first appointment. I drove over a hour and sat for all that time. needless to say I was not impressed! I have high anxiety and it was overwhelming! My dental records were there already and my insurance card. All I can think is, he wanted to charge me.... for something . I was not going to pay anything on my first visit! They may have the same office as my old dentist, but they sure don't the management and compassion as the old office had! Good Luck! I won't be back!