Everyone at the front desk said hello. Taken back to the exam room. Staff patiently allowed me to…read moreplace my belonging on another chair. Then she starts in on x-rays and identification of the correct tooth we're working on today. Everything is going well, no rush. In a few minutes Dr K comes in and tells me what has happened (broken crown). It's many years old. I agree to the work that needs to be done. He starts, long procedure but we got through it without a hitch. Got a temporary crown. Then back in two weeks.

Went in for my visit , asked my name then sent me upstairs. Upstairs was confused why I didn't have…read moremy x rays while down stairs . We walked the several flights of stairs to go up to only have to come back down to have the x rays done to go back up stairs

Dr. Cho caters to a coward like me…read more He is very kind and all his treatments are excellent. All his staffs are friendly.

I have been a patient at this practice for over 15 years! I…read morehighly recommend! I suffer from BPPV /vertigo and going to the dentist can be a scary anxiety ridden experience- the entire staff is extreme sensitive to my condition!

Used to love this practice but sadly haven't been able to afford dental care for three years. I now…read morehave a chipped tooth and called in hopes to make an appointment but was turned away because I'm apparently now considered a new patient and they are not taking any new patients. I'm not struggling to find a dentist to help me with my chipped tooth. I would be happy to go regularly but with how the world is right now I just can't afford it. Sad that they don't care. They used to be a great practice where I was as comfortable and not shamed

Everyone at Trappe Family Dental always makes the experience really good. The office is a…read moresoothing environment with friendly and professional staff. Both dentists are caring, kind and provide superior dental care. I have been a patient for more than 10 years and highly recommend.

I've just begun visiting the Lansdale branch to get some much needed work done. These people are…read moregreat! They are upbeat, kind and compassionate and work very hard. Dr Deasey is an excellent choice for a surgeon and goes above and beyond to help you. I would very much trust this fine group of people to help you out with any type of problem you have. 5***** A+++++

I called on Tuesday, June 16th, 2026, around 3 PM to schedule an appointment (Harleysville office)…read moreto have a tooth extracted (it had split in half) and to prepare for an implant. The person who answered and took my initial details told me someone would call me back shortly to book the appointment. When I called again an hour later because no one had returned my call, the same person told me once more that someone would call me back soon. I called for a third time just after 5 PM, but the office was already closed. Today Wednesday the 17th, after 10 AM, I finally received a call; after I expressed my dissatisfaction about waiting time for return call, the woman told me I had called too late the previous day. Since I was driving a large truck at the time, I couldn't provide my insurance details, but I told her I would supply them once I got home in a few hours. She said she wouldn't make the appointment without that information and that I had to call her back. (I wonder what would have happened if I didn't have insurance and was paying out of pocket.) I called them at 1:50 PM intending to provide the info and put an end to this absurd scheduling process, but I was in for a shock. A very rude woman informed me that someone would call me back shortly (I think I'd heard that before); when I objected and asked to speak to the right person, this rude individual hung up on me. I have just one message for the owners of Commonwealth Oral and Facial Surgery & Dental Implant Center: I am not the type of person who begs others to take my money. If this is how you treat a potential patient at the very beginning, I shudder to think how you treat them later. I called your competitors at 3 PM, and within 10 minutes--greeted with a smile and open arms--I had an appointment scheduled for two days later. Rest assured, I will steer all my friends away from you and never call you again. As far as I'm concerned, you could go out of business tomorrow. Adam Ilnicki.

I am the third generation of my family to go to Dr. Baldassano - you read that right. By the sound…read moreof their appointment availability, this dental practice needs no help from me. But that won't stop me from singing their praises. Everyone you encounter at this practice is kind, professional, efficient, and helpful. Dr. Bill is patient and down to earth - he completely eliminates my dental anxiety every time I go. I recently switched to another Dentist for a few reasons but I am back. There's no comparison - Baldassano is the best in the area.

Dr B is the best! The whole team is kind and efficient. I started coming here a few years ago and…read morerealized for the first time that a visit to the dentist could be an enjoyable experience! All of the hygienists are quick and thorough. Any fillings/procedures are handled with the utmost care. Bonnie and the office team work diligently to make sure your appointments fit within your schedule. Will continue to come here as long as I can!

Well run organization. Starting with a good office experience. The hygienists have all been superb…read more They have the latest technology for supporting teeth and gum health.

I have not gone there. I called to get information about cost and maybe to make an app't. IThe…read moreperson who answered phone keep replying to my question about cost for evaluation and xrays that the appointment would be for xrays, evaluation and root canal. I repeatedly told her I dont know if I need root canal or not and I just wanted to come in for the evaluation and xray. It was like (pardon the pun but appropriate) to get her to give me information just about appointment for evaluatiion and xrays. My impression was this practice form the get go was set to get a prospective patient to agree to root canal before the appointment She did finally say well you coukd come in for just the evaluation and xrays butusually we do a root canal. I I had also asked for cost of an implant After checking with other practices I found this one was almost double most of the other practices I contacted. I did not make an appt with them and based on this interaction and the cost I would not recommend this practice. As far as are they good or not, this I don;t know but no dental practice, in my opinion should be saying what treatment they intended to do before they have even seen a patient

Fantastic, friendly and knowledgeable staff. My twins had all 4 wisdom teeth pulled and they didn't…read moreeven have the time to get nervous. Highly recommend!

Pottstown Oral & Maxillofacial Surgery Associates, Inc. SHOULD OWN ITS GREED!…read moreOn Tuesday after a few months with a mild toothache I went to see my dentist. He took x rays and told me that the tooth required immediate extraction because of infection rapidly approaching the nerve. He instructed me to find an oral surgeon before the end of the week. New to the area, I called my insurance carrier to help me find a local oral surgeon who could extract my tooth without delay. My insurance identified Paul G Smith (a doctor within Plan) at Pottstown Oral & Maxillofacial Surgery Associates, Inc. in Pottstown PA (1 hour drive from where I lived). I called Pottstown Oral & Maxillofacial Surgery Associates, Inc. and explained the urgency of my condition. I was given an appointment for tooth extraction 1.30 pm on Friday. I was relieved. I offered to email recent X-rays. The receptionist declined. I thought this odd but did not question further. Friday morning after a painful and restless night I called to confirm arrangements. I wanted to make sure there were no loose ends given the urgency of the extraction and also the long travel distance (1 hour each way). This time a different receptionist answered. The woman explained there would be no extraction because my insurance required a prior authorization. This "new information" was never disclosed to me when I made the appointment or when I called my insurance even though I made clear in both conversations the urgency of my condition. The receptionist explained that I would require new x rays and a letter written by the doctor to be sent to my insurance in order to be granted the authorization required. I asked her how long this would take and she continued that it would take 7 to 10 days for me to get extraction. When in a panic I told her that I could not possibly wait that long with the pain I was experiencing and asked what I could do she said that I could keep the appointment and proceed with extraction if I agreed to pay "out of pocket". She would not provide an exact price, specifying only that the procedure would not be less than $775. I was shocked and demoralized. I could not possibly afford to pay "out of pocket". At the same time delay was jeopardizing my health as the infection spread. I ended the conversation indicating I would call my insurance to see if there was a way to speed up the process given the pain and--more importantly--health implications. I called my insurance somewhat upset. I asked why (given the seriousness of my condition) the approval process was not made transparent to me. Insurance stated that there was no Pre-approval requirement for doctors within Plan. The receptionist at Pottstown Oral & Maxillofacial Surgery Associates, Inc. had scapegoated the insurance carrier as a cover up. Insurance was not pleased and suggested I call back Pottstown Oral & Maxillofacial Surgery Associates, Inc. office to let them know that if the office was unclear about the insurance process then the insurance carrier would be happy to explain. Relieved by what I just learned I called back and the same receptionist I had talked to earlier answered the phone. I explained with excitement that no Pre-authorization was required with my Plan. As such Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could perform the extraction immediately. I was put on hold. The receptionist returned to the line a minute later. She explained she had moved away from the reception area -I guess so other patients would not hear- she recited the following: "It is the practice's policy to first have an appointment with a patient before scheduling a procedure". Presumably Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could take X-rays and proceed immediately based upon findings. For purely profit motives, however, it decided to create two independent insurance billing events. In short, generating more money while putting a patient's health at risk. Is this in keeping with the Hippocratic Oath? All this notwithstanding Pottstown Oral & Maxillofacial Surgery Associates, Inc. knowingly booked an appointment on a false premise that I would have my tooth extracted at my initial appointment. More disturbingly when confronted with this deceit, attempted to cover up its misrepresentation by shifting blame to my insurance carrier. Pottstown Oral & Maxillofacial Surgery Associates, Inc. actions were immoral, unethical and unconscionable. I cancelled my appointment and vowed to share my experience. Before you consider Pottstown Oral & Maxillofacial Surgery Associates, Inc. understand its primary motive is PROFIT. DECEIT, MISREPRESENTATION and LYING are its tactics. Think about it. Unbeknownst to me it would knowingly have me drive for more than 2 hours only to have me wait another week in pain all the while putting my health at risk solely for profit. UNCONSCIONABLE.

Great dentist. This…read moreplace is top tier Did Invisalign treatment and my teeth are all straight now Just awesome staff awesome employees. Really pleasant experience here Been coming here for over 15 years

First, if you call looking for Brian Carp (listed as the business owner) you find out he's been…read moreretired for years. Second, in my experience, they will lure you in with a $99 teeth cleaning special, then TAKE X-RAYS and say "That's it." Then they upsell for a $600 treatment plan and act confused as to why you want your money back. From their own website: "Any teeth cleaning at Carp Dental in Norristown, PA will include the following: Removal of calculus (tartar): Calculus is hardened plaque that has been left on the tooth for some time and is now attached to the surface of your teeth. Calculus forms above and below the gum line and can only be removed with special dental cleaning instruments. Removal of plaque: Plaque is a sticky, almost invisible film that forms on your teeth. It is a growing colony of living bacteria, food debris, and saliva. The bacteria produce toxins that inflame the gums. This inflammation is the start of periodontal disease. Teeth polishing: removes staining and plaque from your teeth that is not removed during routine tooth brushing." This is a lie. Third, Monica should be nowhere NEAR customers of any kind. This argumentative personality who literally can't spell HIPAA is as unprofessional as you will find. (She really did mis-spell "hippa" in communications to the Better Business Bureau and myself. Yea, real pros working over there) Avoid. Pathetic amateurs who will steal your money and not provide service. Lastly, a quote from monica herself "Unfortunately at this time i am not able to release any information without the Patient signing a HIPPA form for me to do so. I would be more than happy to give you any Information on this case as everything that was sent to you is the PT not understanding his treatment and understand how our $99 Patient Special works. Please feel free to call me at my office with anymore questions. 610-275-1565. Monica" Do you really want to trust your health to someone who will steal your money AND can't spell HIPAA ?