We used PROSHRED for shredding services and had a very disappointing experience when we tried to…read moreschedule a pickup for a locked shred container at our office. We emailed on February 13, 2026, to request the next available pickup date. After no response, we followed up again on February 25 and February 26 and made multiple phone calls... still no acknowledgment or reply. For a law firm handling confidential, time-sensitive materials, being ignored like this is unacceptable. By the end of February, we had to set a firm deadline (close of business March 2, 2026) to get basic written confirmation of (1) whether they intended to continue servicing the account and (2) the specific pickup date. Because we received nothing, we were forced to consider switching providers and addressing the abandoned container ourselves. If your business relies on timely communication, especially for sensitive documents... be cautious. Our experience was essentially that the company "disappeared" when we needed service.

Horrible experience. Doesn't show up, doesn't return phone calls. We used to be a loyal customer…read morebut no more. Just doesn't seem to care.

As a commercial office building manager for many years, I was referred to Always Green Recycling by…read morea building tenant. Interested in having a single stream recycling program for an 18 story office building in Clayton, I hired Always Green Recycling to assist with that program. My experience with them was very positive, and the tenants were very happy to know that all materials were being recycled, food waste was the only waste that went out the door. They hire a team of professional workers that were always genuinely nice and dressed appropriately. They were timely with their pick-ups and built a wonderful rapport with each of the building tenants. Because the recycling plan at the 18 story building went off without a hitch, I implemented their services at all of my other 7 commercial office buildings and those tenants jumped onboard immediately and were also very happy with the services they were providing. Always Green Recycling will provide you with the materials and containers needed to help you educate your audience. Always Green Recycling comes HIGHLY recommended for all of your commercial office building recycling needs. Thank you, Renee Chapman Sr. Facilities Manager St. Louis, MO

Always Green has recently become our condo development's recycling and trash management company. I…read morenever thought I would be writing a review of a recycling and trash company, but they do such a good job I was motivated to give them the credit they have earned. We have six, three story, apartment buildings with trash cans designated on each floor and recycling bins in the garage. This company has been so reliable and the men appear to be very hard, dependable workers. They also clean and sanitize our trash cans periodically and are excited to provide that service. Today for the first time ever, our condo management sponsored a shredding service through Always Green. They set up on time and we were not only encouraged to bring any documents that needed shredding, but we could actually watch them being shredded on a small TV screen on their truck. Always Green you do a great job and thank you for being part of our condo family

I put in an online order on Tuesday to be picked up on Thursday. I was printing out materials for…read morean event Thursday evening. As I was getting ready for the event, OD corporate called me and said my order couldn't be processed because there was an issue with my billing address. After getting this squared away, I found myself in a pinch as my order wasn't ready and I had about 15 minutes to get it printed. I entered and the staff was quite busy, it was one of those times when everything was happening at once. Lots of spinning plates. The manager came out to help and worked diligently getting everyone taken care of. She did it calmly and was so helpful. Thank you so much!

Shout out for MORGAN ‼‼‼‼ she is in the cookie center and she didn't give up in my invitations…read moreuntil she got them perfect Aline .... She is just amazing .... I love live quality and perfection and she delivered . Thanks Morgan my kid invitations look beautiful

My experience with Iron Mountain was unbelievably frustrating from start to finish. I requested my…read morestorage boxes at the end of January and received them on March 9th, a wait of nearly six weeks. The process was so exasperating that, at one point, one of their employees actually asked if I wanted to cancel our shredding service with Iron Mountain. I remember thinking, "What a wonderful idea, let's just cancel everything!" I cannot stress enough how little I would recommend Iron Mountain to anyone, especially for document storage. I would warn them that if they ever needed access to their records, they should be prepared to wait about a month and endure endless headaches. To make matters worse, our office hours are clearly stated on several of their documents (Monday through Thursday from 8:00 AM to 4:00 PM), yet Iron Mountain scheduled deliveries for 5:00 PM on a Friday twice! On another occasion, they arranged a Thursday delivery for 5:00 PM, so we stayed open until 5:15, only for no one to show up. I have truly never been more aggravated or disappointed by a company.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.