Kelly Ann G. is completely correct. I purchased a new home already set up in the park with a…read moreone-year warranty in place in 2023. Within one month, the primary shower leaked all over my new floors. Initially people tried to help at the sales office but I grew so angry with the delays by the factory in Perris, (an 8-hour drive away from which their imminently unqualified workers drive from), that Robin told me, "I am not their customer" because I didn't buy direct from the sales office, but the man who installed it and sold it to me did. You need to know that the state of California protects manufacted home owners with an additional one-year warranty because without that, I saw the strategy of the factory was to outwait the warranty expiration. Their corporate lawyer told me they would no longer help me after the warranty expired and I had to remind him of my legal rights, which I'm sure he knew. I believe becaause the majority of their buyers here are seniors, they hope to dupe them. It truly amounts to elder abuse. It took me 19-months to get the shower fixed, one I couldn't use for half of the time, after black mold developed. It was so bad I had to move out. My new floor was destroyed. Along the way, the exterior paint proved defective (to which they painted it because I let them know the park was talking). The paint job the factory workers did was abysmal. Paint spattered all over the stone on the unit and pavement because they didn't use tarps, nor did they power wash the dirt off. Ultimately, the shower leakage was due to an defective install at the factory, which had to be torn out and replaced. The shower pan squeaks (it wasn't mounted correctly) and the door had been installed backwards by their factory workers, who Ros Cabral assured me were qualified to install this. They were not. It finally took an outside contractor to fix it. You should see the scraps of lumber they used to build the surround. Now, the mirror in the bath is oxidizing, the door hardware is rusting (they didn't use stainless steel) and the kitchen drawers are falling into the cabinets below because the hardware they used was so cheap. Steer clear of this company. It is and was a nightmare dealing with them. I could go on. This wasn't all. I'm looking forward to moving out of here.

Jennifer Alvarado was my sales point person and I cannot imagine anyone with more patience and…read moregrace. She answered question after question over several months and never appeared put-out with my unending queries. if you are in the market for a manufactured home, give Jennifer a call. She will not steer you wrong. It has been a looong hard haul getting into my Clayton Home. I am thrilled with the home so far, but it is early days. The difficulties came from the county permitting process and PG&E. Their requirements for West County have been tightened to the point of discouraging folks from building all together unless you have unlimited funds. I had an old cabin that we disintegrating. I had the cabin demolished and a manufactured home placed on the property. I am a senior on a limited budget and every week a new regulation came up with the associated fees and paperwork to the tune of thousands of extra dollars added to the price of the home and contractor. I expected permit fees but the new regulations are beyond any expected. After 2-1/2 years of back and forth with the county, I am still awaiting the final approval on the permits. HOPEFULLY, all will be complete in the next few weeks. I am a bit concerned about the complaints I have read about Clayton Homes following up with repairs post sales. People often only post reviews to vent rather than posting about positive experiences, so I hope that any repairs I may need are done well and swiftly.

Doug Swanson gave us a very straight forward check list to get the property ready. He sent a crew…read moreover for items beyond our scope. Very professional crew that did excellent work, in a timely manner. Next, Doug Swanson brought out the aerial drone videography as well as the virtual tour and great still. Loved it. Really showcased our property. It was beautiful. Doug gave us a very professional marketing plan that was customized to our needs. We had great traffic and are pleased with the whole process. We will use him again if the need arises. Thank you so much as this process can be very emotional. You made it a very positive experience.

Doug is by far the best agent we have ever worked with, and the best testimony to that fact is…read moreprobably, that we came back to him, when we wanted to sell our property four years after we bought it. As a buyers agent Doug helped us knock more than 20% off the asking price of a ranch that wasn't priced completely unreasonable in the first place. When both the seller and sellers agent took some rather irrational actions after close of escrow, Doug put in a huge effort to help us navigate that situation, even if his job was done and he had no obligation to do so. When we wanted to sell, Doug did a tremendous effort to market the house and helped get all the little things done to present the house in the best possible light. His advice and and guidance helped us sell the house, not only at a price that was acceptable to us, but also on terms that met all our wishes for a smooth transition and move. An added plus is that Doug has a comprehensive network of everything from handymen to contractors etc. and knows what things should cost, so you don't get taken to the cleaners when doing repairs and inspections. That alone has saved us thousands. I have no reservations non whatsoever recommending Doug Swanson to anyone thinking about buying or selling a home in the WineCountry.

I have had the pleasure of working with Andrew on a real estate transaction. He represented the…read morebuyers on one of my listings in NW Santa Rosa. He presented a quick offer with terms my clients readily accepted. We then closed escrow sooner than the scheduled 30 day period. He represented his buyer clients well, and everything moved along according to plan.

I have given Andrew 2 opportunities (with a year break in between). Each time I have asked up front…read moreif he had time to work with me and he assured me that he did. As soon as he handed me over to a lender to get the pre-approval process started Andrew immediately became unavailable; he did not respond to emails, calls or text messages, even when I was anxiously inquiring about available homes. I even had to learn about the status of homes through the lender. Andrew is a super nice guy but just because he is a family man does not mean he is customer service driven or professional. I have moved on to a different agent and will not be going back for a third round of frustration.

Denise and Lolli, words cannot describe all you did for our family. Your support, understanding,…read morewarmth and guidance during the time of selling our family's home after the passing of our Mother was exceptional. We Thank you for taking the time to work with us and understand our situation. We were blessed to have you both working with us and making this transaction as easy as possible. Bless you both - Thank you for all you did for us. The Cabico Family

This agency is possibly the textbook definition of smoke and mirrors. Have spent the better part…read moreof the last two months sending them requests for information only to receive zero responses. It's as if they simply do not exist. I literally ended up driving by in person to the ones I was interested in, only to find out they are actually not for rent as advertised. Shady practices clearly meant to force applications which collect non refundable fees. Avoid!

Scott Sheldon was so personable. The whole office had great service and I got a great rate. I would…read moremost definitely use them again.

Scott and his team are the ONLY lender we will work with. We were so happy and impressed with the…read moreservice we got in 2020 for our first house, we had no one else we wanted to reach out to for my sister's house. I wish I could tell you just how much work they did for us, but it would be 20 pages long! Everyday I had contact with someone if not Scott by text, call, or email. There was never guessing where we were with the loan process. There was never a phone call or email from me, not answered by them. If I had a question or needed extra info, I got it. I didn't feel like I was a burden to them when I would reach out. Sometimes, you can tell when you have made one to many calls or you sent one to many emails, we never felt this from Scott, Desiree or any of his team members! You will not be disappointed with working with New American and Scott!

David is a professional that you would want on your side. Our home buying experience was smooth and…read morehis knowledge helped us secure a place we are calling home. Punctual, polite, friendly and subject matter expect makes him a great realtor. Definite five stars for him.

We bought our house in Petaluma with the help of David and Erika. It was a complicated bank owned…read moreforeclosure, and we required an unusual loan to get it all together. It was all on a very tight timeline as well. David was amazingly professional through the entire process, which had more than it's share of challenges. He was aggressive with the seller and helped us get as good a deal as we could have ever expected. Even though the bank changed the goal posts about every third day, David made sure the required paperwork was on their desk on time. Every day I drive up our drive and see our house, I am grateful for the job David and Erika did. We just couldn't have done it without them. They really do care about doing a good job, and my experience with them was great every step of the way. Thanks again David and Erika!

If you're considering an ADU (Additional Dwelling Unit), look no further. We have been working…read morewith Otis Orsburn since last year. He handled the permit process with Sonoma County, which was more challenging than any of us thought it would be. Otis is so patient, and he explains things so thoroughly, and he's easy to understand. He has worked with us on every detail of our home with the utmost of professionalism. Whenever we call him, he is very quick to respond to us. That is a big plus!! Otis recommended a couple contractors to install our house. We selected one that we feel very comfortable with, Luis Carrillo who owns Global Impact Construction, Inc. In fact, our foundation was just finished this week. Bottom line is this: Hybrid Prefab Homes is the best! I'll attach photos once our ADU is delivered and installed. Ellie & Don Mitchell

This company is a class act and very professional. I purchased a new manufactured home through…read moreHybrid Prefab Homes at the end of 2023 and worked with Otis and Kay. This was my first home purchase and Otis helped me through the process, explaining things I did not understand and went above and beyond in making sure all details were addressed. The home had been staged before I bought it. Though holes were patched and painted, the paint used did not quite match. Otis arranged to have the interior repainted right away at their cost during Thanksgiving week, as I was already scheduled to move in shortly after. His attention to detail and follow up is something I appreciate. The home itself is a Silvercrest home and higher quality than others available out there. I highly recommend this company!

We just closed on a house listed by Shayne Bowen. I have never experienced a listing agent more…read morededicated to the welfare of their seller while still treating the buyer with the utmost honesty and integrity. In collaboration with my buyers' agent, Paula Pagano of Hill & Co., SF, Shayne made sure the sale was truly a win/win for seller and buyer. The disclosures he provided on the property gave us great confidence. Experience and integrity like Shayne's are rare and priceless qualities in an agent. Many times he saw potential problems looming in this complicated sale, alerted all parties, and the problems were avoided or resolved with his insights. You couldn't do better than to sell or buy with Shayne Bowen.