I didn't have a good experience For the amount of money I…read morespent there my bathing suit I purchased looked pretty bad and they wouldn't return it A lesson learned

I highly recommend this store. Marie and her team of stylists are amazing. From the moment you walk…read moreinto the store, you are greeted with a friendly smile and how can I help you? The customer service is top-notch. You don't even have to leave the dressing room. Marie is honest and knows what style would look good on you based on your body type. Thanks again. Patty

The service was awesome, the selection is vast and the value is what it is. We live on Long Island…read more Lol

All the workers are extremely unhelpful and rude. On 08/17/25 I walked in to the store looking to…read moremake a return and possibly purchase an item. It took me 5 minutes of waiting in front of them to catch a workers attention because they were all gathered in a circle talking and not doing their jobs. They gave dirty looks when asked to help and only 1 out of the 3 girls on the registers were helping because they were all too busy talking to eachother. They were extremely rude and betlitting and im not the first one to have this experience. Ill shop somewhere else.

how can you not love this secret... HIDDEN TREASURES FOR ALL YOUR LINGERIE DESIRES…read more.. Conservative to risky all locked away for you to unlock the desire in you.... Beautifully designed...., SAVINGS ALL OVER... EASY TO SHOP... Glistening glamor GALORE.I can't take this location Customer service excellence ... Checkout with Fabiola was courteous and on point.... Brianna & Alex were attentive as well as ACCOMMODATING.... The secret to manifest your success in lingerie shopping stops here... Must find your way to this hidden treasure within.... Let your beauty shine bright with this Victoria's Secret treasures....

I hate bra shopping. I am old, fat and tired and there's nothing I like less, well perhaps…read morecilantro, but that's another story. I was greeted right away, instant points, and I asked for help and got Cortney. She was a gem! She measured me and got me bras and was supportive. She was amazing. She took my most hated errand and made it pleasant. I can't say enough good things about her and the store. What they didn't have they ordered for me. I will use them for all my shopping of unmentionables! Super impressed. This isn't the bra shopping I did 30 years ago in lingerie shops where snooty women dismissed you and acted superior. This is true customer service at Soma. I can't recommend enough. Good product, knowledgable and friendly sales people and pleasant overall.

I love love love this store. The selection is fantastic and there is no intimates store that can…read morereally compare as someone with a larger chest. As for this location, someone is always eager to help and is amazing at what they do! Courtney helped me and she is so wonderful! Highly recommend this location!

I'm not small, I'm fun-sized. Yes, ladies and gentlemen, I am an adult yet I am not taller than…read moreyour average 5th grader. Just a teeny bit shy of the 5' mark, finding jeans is always a huge pain in the butt - but finding shoes and boots in my size is the bane of my existence. For the last several years, I have been on the hunt for a pair of knee high boots that come in my midget foot size (5-5.5, or a kid's 3-4) and actually come up to my knee, not four inches or more past. You see, the world wasn't made for us vertically challenged folk. When I have managed to find my small size in a boot, they have come way past my knee and I look like a little kid playing dress-up, or worse yet - like puss-in-boots, and I am about to go fence some scoundrel. Apparently small-footed individuals are also of Amazonian height. Lo and behold, Steve Madden. I saw a pair of shoes on their website, and called the store to see if they had them in my size in stock. As luck would have it, there was one lone pair, and it was soon to be mine. The man on the phone, Matt, was super nice and pleasant, and answered all of my questions, and was able to hold them for me until I could come to the store later that night. I dragged my friend out in the rain (I'm a girl, I need the friend fashion approval and the boy was all, um please take your friend because, yeah, I'm a boy, they're boots, I'm sure they're nice, yada yada yada). Matt was super nice and super friendly in person as was the other guy working there that night (Rohan). They brought out my boots and they were FABULOUS. They are delicious and beautiful and all mine - and the first knee-high boots I have ever worn/owned in my life. When you'e used to buying kid shoes that hit mid-calf, this is a great achievement and a boot victory. Sadly, they are for X-mas and since I was helping Santa play elf this year I will just have to wait - but it's worth it. They offered advice on how to care for it and all that good stuff, and the store was matching the web sale (20-25% off) which was just an added bonus. Since my friend was drooling over another pair of boots, I get her a pair as well that she loves - but she too will have to wait until Old King Cole comes on down that chimney. A+ for customer service on the phone and in store, and A+ for making good quality boots that are spunky and fun, and come in sizes to fit all needs.

Everytime I walk into Steve Madden in lake grove the associates are always so friendly and…read morewelcoming. They are very helpful and I'm always leaving there with something in hand. They are my go to place for any occasion.

Sales associate was extremely helpful, selection is bountiful. Music was a little loud for me but…read moremy teenage daughter was enjoying .

I bought a pair of leggings but the cashier left the anti-theft sensor attached to the leggings…read more The next day I went to the store and showed the cashier the bill and the leggings and asked her to remove the sensor. Instead of apologizing, she started arguing. She offered me that I can return the leggings and get a refund, but then she also asked me to be in the big queue. I asked them to call their manager however, they refused to do so. The cashiers were very rude. I have been brought up thinking cashiers are the person who attracts customers by giving great customer service. However, I felt there were no mature and well-behaved cashiers. They should at least have some sense to apologize, knowing that they were wrong and did a huge mistake resulting in big and bad consequences. I am never going there again!!! Poor Customer service Not experienced and Rude Cashiers

Very rude employee looked about 18 year old bleach blonde in a black tank top came over to my…read moremother and told her to "get off the bench it's not meant to hold that kind of weight" very rudely and my mother is not a fat woman. This made me incredibly upset. If the bench was not made to hold people that is okay however the employee did not need to comment on weight

PacSun is one of my favorite stores to shop at for clothes, because I love the style... But I think…read morethat I am never going to buy anything from this particular store ever again. It just seems that the staff is always incredibly rude, inconsiderate and unprofessional. Two years back I had to call corporate just to complain about a manager there, because she was related to the owner of that particular store, so she felt she had the authority to treat me poorly, then openly complain about me so loudly that me and me niece could hear her from the dressing room. And I am nice, always respectful, and give people the benefit of the doubt, so the fact that I had to deal with that and then confront her about it for trying to openly embarrass me in front of the entire store is... barbaric ? High-school? And then after moving away for two years and coming back to the same store, I had ANOTHER unprofessional situation happen... I've never felt more unvalued as a customer at any other store I've ever shopped at. Bottom line--do not shop here unless you want to be treated poorly. You don't want my business? Fine. I'll spend thousands of dollars at Urban Outfitters instead. At least they're nice

They are open and ready for business. They are limiting how many people come in. They are cleaning…read morethe registers after each customer but a staff was not so friendly.

Requested to use the changing room and was given an attitude by the employee that slammed the door…read morebehind me. I should not be given rude customer service.

The people who work here are extremely welcoming and pleasant. They actually greet you as you walk…read moreinto the store which is nice.

I never had children but needed to buy gifts. I was offered help a few times and declined…read more but got frustrated bc I couldn't find 'anything'. There were three people in the store, and while all were helpful, one in particular, I'm sorry I don't know her name was so positive and pleasant. She helped me find two outfits for each of the 5 kids from 2 to 10 I was looking to buy for. She heard me when I described their body type and mixed and matched the perfect outfits! Without her help, I would have left without getting anything. Thank you!