Wow- I've never been treated so terribly at any retail store in my life. I literally ordered 14 or…read moremore items for Christmas and shop there often for my whole family, and went into the store today to see if I could get a couple of their bags seeing I was not sent any, (I was told they would do this if you showed your receipt from a friend.) Well nope! And not only did they tell me no- which later during my call to Corporate said they should have....but when I called back to tell them what corporate said, they wouldn't get a Manager, said they would not give me a name of a manager, and told me no again. I literally spent hundreds of dollars, and this store shows absolutely no value in having me a customer over a BAG! If you want to buy expensive things, go elsewhere. The only reason they get ONE star is because Zero or negative is not a choice.

I've been here twice to shop at this store and both times I've experienced rudeness from the…read moreemployees. I'm sure corporate would not approve of this kind of customer service.

After casually mentioning an issue I had on my last visit, with my sales person, he wanted me to…read moretalk to an owner. I told him the problem was solved and I was happy with the outcome. he insisted I speak with someone. After a few minutes, he came over with a gift card to use on my purchase that day! I was not expecting that and told him so. Again, he insisted I use it and apologized for the inconvenience of my last visit. Unfortunately, I can't remember the associates name. Playmakers truly cares about their customers experience!

Outstanding service and shoe selection. Reasonable prices for what you get. Huge props to Ava, who…read morehelped me find shoes for my two kids and myself.

It's an okay place to get things you may need ..but you'll find things cheaper at other shopsread more

No where else in Lansing has the selection that this place does for ski/snowboard supplies. They…read morehave great deals, and all the guys that work here are extremely pleasant. Not pushy, but quite knowledgeable.

Quality stuff and friendly guys working there. My kids love there stuff. We will be backread more

Sincerely as good as it gets. Coach Ferguson's team is the best. If you need 10 or 100 shirts,…read moreshorts, jerseys, hoodies, etc... they will deliver the best price on an unbeatable product. They simply over-deliver!! Thanks for our fantastic team apparel.

Always worth stopping and seeing what they have...but as a 55 year old man I'm afraid they are…read moretrending away from what I wear. They carried more for me up till last year or so but not more of a hip updated contemporary direction...which is fine, just maybe I'm getting too old lol. Super helpful staff who were more than patient and willing to take care of me. The store is busy and well stocked. I'll keep checking in just the same!

This location sucks. I don't have much more to say. I came in here and recieved no service. Of…read morecourse all the kids working there were busy distrubuting free movie passes among what seemed like their friends. Then I spent 15mins waiting for someone to unlock a dressing room for me...... Actually to be honest I don't know if anyone was ever going too let me in, because after watching three store employees walk by me into their back room and not come back out I left. (The remaining employee was busy flirting with some girl at the front of the store.)