I think I am incapable of walking past a Torrid without stopping to look around. Ever since my…read morefirst purchase at Torrid 2 years ago I've been obsessed. As a plus sized lady I need clothes that are long lasting and can not be worn down by my thunder thighs rubbing or create holes at the arm pit because of who knows why. The staff is consistently helpful and I've always been greeted upon entry. I can also appreciate any employee that can be respectful and truthful when asked 'what would you recommend I look for with my body type' by a plus sized lady. Im always looked at then guided to some solid choices. It's not exactly cheap but I have gotten some solid pieces for my wardrobe that last and last. Also I love their Harry Potter line. They are cute and fit nice.

First I'll say I've always loved shopping with Torrid online. I heard from a friend that they…read moreopened a store in the Mall at Crossroads in Portage. They don't stock the bigger sizes like online so that's an inconvenience. Especially swimsuits & intimates. I did find some size 5's, but I was told they don't get a lot of size 5 & 6's in store, & when they do they sell out quick. Also, I've been there maybe 3 times, one of the times was to pick up an online order, & this stores AC is broken or something. I swear profusely whenever I'm there which makes it uncomfortable to shop.

Outside of the Department Stores this is one of the few stores at the mall that a thick girl can…read moreshop at, for clothes. In most mall clothing stores sizes only go up to a 14 juniors / women's but in this store sizes START at 12 women's and go UP! The prices are a bit high (but no worse than 'The Buckle' or Hollister). The clothes are made well and very hip! In addition to clothes they also sell accessories and perfume, those are cheaper than the clothes, but also lower quality.

I have loved Torrid for years now and I always take advantage or their Black Friday online sale…read morethat givez free shipping and 60% off most clothes.  They have high quality clothing and each piece can last me years.  I bought my favorite basix gray leggings here over a year ago and they are still looking nice even though my thighs usually rub to a point of creating holes in my bottoms.  Whether it is leggings or jeans, I have had all my bottoms from Torrid last me years.  It took about 7 years for my first 2 pairs of pants to start to look a little worn and ready to retire, but they didn't have thigh rubbing holes!  This year I also bought a jacket and it is really nice.  I am looking forward to being warm and cozy this winter.  I am also excited because I don't usually buy tops from here, however I was able to pick up 4 this year.  One of the tops is a Bob's Burgers holiday shirt, which I am really looking forward to showing off.  Thanks Torrid for keeping me in long lasting and nice looking clothes.

I am a frequent shopper at the rue21 in my town mt pleasant. It's a store I know I can always make…read morean outfit for reasonable pricing In the clearance. Recently an employee, Katie, has been there while I'm shopping more often than not. She always gives me a warm genuine hello and asks how I have been doing. I hadn't been in in a while and she even went to say "I haven't seen you in a while, how have you been?" That made me feel like I mattered and brought a smile from ear to ear. Every time I am trying my clothes on she is always so fast to check in on me and take the things I don't want, and even goes out of her way to bring me new ideas. When I told her once that I usually only shop clearance (as she had brought me a beautiful-but out of my price range- romper) she didn't get annoyed at all. She actually introduced me to their Instagram! Now I'm not sure if every rue21 has their own Instagram, but they should! She explained that her and the team posted coupons all the time and there was one going on while I was in there! This girl talked me into grabbing not one, but 2 rompers AND a cute necklace to wear out with them! Not once did I feel like I was being pressured into buying something I didn't need! She even wanted to post me on the Instagram- (I'm a little insecure so I told her not today) but that made me feel so special! Thank you Katie!

This is just an overall complaint on the store and their policies. Maurice's needs to come up to…read morethe times and allow credit cards over the phone for purchases with their credit card and they need to do store to store transfers for merchandise that is not in a store. In the last 2 months I have tried to purchase merchandise at my local store and they did not have the product or color but other stores did and would not do any of the above. Why would the store turn down purchases with the way the world is today? Crazy!! I love the store and merchandise but I don't think I will be shopping there anymore. Maurice's do better!

I could say I was a regular here. I think with their constant staff turnover I get a different…read moreexperience every time I go in. The staff seems friendly and welcoming. Some are great at noticing you and asking you what you're looking for. I recently started shopping their website more because they offer way better sales than in store but with that comes returns or exchanges. I don't know what is but they seem to be bothered by a return. The manager always responds with "well you should have purchased in store" which isn't a fair comment because I don't always have the time to try on and most of the time they don't have the items in stock! They have limited "short" jeans and pants so I always have to order online. They offer to order for me but isn't that the same thing? Overall I do feel they have great clothes but the service can definitely be spotty! As far as the store it is always kept up nice and neat! The prices are very reasonable for their items.