It was easy to make an appointment at this office. I connected with the counselor Shane and he has…read moreprovided insights and is helpful. Shane came ready to go and I had provided as much documentation as possible making for a smooth process so far. looking forward to continuing the process.

Overall, a great organization. If you're looking to be a first-time homeowner, this is the only…read moreplace you need to go. The program is extremely well thought out. It's designed to make you a financially responsible and conscious person by providing you with extensive education. If you're already one, the process goes by FAST. Yes, they ask for a lot of information but it makes sense because they are sticking their neck out for you with incredible incentives like no down payment or PMI; and if you qualify, a lower interest rate than the national standard. 10/10 recommend!

Bill at Aceltis has helped me make decisions about how to properly purchase my home . Without his…read moreadvise I would have made some big mistakes. His knowledge of the mortgage business and is ability to accessible at any time makes him a step above the rest .

Billy Halick did a great job getting our buyer a mortgage! He was very good at followup and able to…read moreclose a deal that other banks were not able to do! Thank you for your help!

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

Still working with NACA. I have a new advisor, Reca Smith. She's just as great and thorough. I'm…read morelooking forward to qualifying soon.

I was informed about NACA, through a co-worker and decided to check it out. I have been with them…read moresince last year a couple of months now and I'm just about done with all of my paperwork, and I have had all of my meeting s with my counselor. On to next steps in my experience working with NACA counselors have been great they are aware of the protocols regarding this program they are very helpful, encouraging, and genuinely interested in helping you through this process. The one thing that I didn't like is when they switched counselors on me and she was located in DC and my previous counselor was in Richmond however, I was able to get her back as my counselor both of them are very good and professional. Make sure to ask a lot of questions do your research and to follow up with any paperwork / documents needed in order to complete the process, one las piece of advice is to be patient the process can be slow and uploading documents can be time consuming remember that it is a process be polite, consistent, and stay positive stay in contact with your counselor he/she is your main point of contact. Best Regards Annette E