I received assistance from Brian Cao in obtaining a mortgage from Canyon. He offered amazing customer service, was always sincere, and worked hard to get me the best deals. The approval was obtained quickly, in just over a month. I really like working with Brian and his team. Thanks. read more

Canyon Mortgage was able to help me close on my new home in less than a month! Matthew and Johanna are both consummate professionals that delivered more and faster than they even promised. They answered every call and guided me through this process after I had Citibank botch everything! I couldn't be happier and truly appreciated every step of the process. They deserve so much credit for handling too many issues. I highly recommend Canyon Mortgage. read more

This review is based off of my personal recent experience dealing with Canyon mortgage , late 2020-2021. - David Weinberger was recommended to us by a real estate agent who claimed to have worked with him in the past, we spoke to many lenders and settled with David because of his seemingly honest and ethical approach to lending to clients. While overall David seems like a nice and helpful guy especially in the beginning of the process, the further we proceeded the worst things became. A lot of things played a role in the delay of our closing, specifically the loan process that we had to deal with going through David ( and Joanna his assistant or processor). After everything was said and done I created a timeline of the whole process just to have a visual understanding of what exactly delayed us so extensively. I found that nearly every single day we had a communication with David. At times we would skip a day and follow up with an email asking for updates as they were never on point with responding. This became a routine. For the next five months of the process. David told us that including one of the shareholders on the loan could not be done but when it was required to have this done by the building management suddenly he was able to accommodate the change. This change set us back weeks and it took him a very long time to correct the issue. In addition to that we had an issue with Johanna inputting our address incorrectly into the documents we had to sign we requested this to be changed immediately after noticing -it took them four months to correct the address after requesting this more than 5 to 6 times. Between emails and the phone calls asking for clarification and explanations this process was exhausting. At the end of it all random fees popped up and no one could explain their origin. David pointed at our attorney and our attorney pointed back at him with no explanation at all. If it wasn't for the delay that David and his team caused we probably would have been living in our new place months ago. Although we did get a great rate this wasn't thanks to David (as he tried to take credit for) this was thanks to our timing because we call around a lot and everyone generally gave the same rate, what made David stand out to us was that he sent us a reasonable cost breakdown from the get-go but unfortunately at the end of it all this meant nothing. We also specifically went with him because he did not insist on us buying points but later on we saw that he did in fact charge us for points without our permission, as a matter of fact a lot of decisions were made on his end without communication or permission from us. When we would address the changes we would get an apology and an explanation or excuse and then it would happen again three times to be exact. His processor Johanna is also someone who will tell you that she works day and night and on weekends and stays late - and that you can call with any questions and yet has failed to respond or answer the phone on many occasions. I also want to add that the blender that David chose for us has been a nightmare and it's only been a few weeks, in addition to that, David has not responded to any of our questions after we closed. We are now experiencing serious issues with the lender David Chose and are unable to receive any information that we need from David nor Johanna because he is not responding to us. After everything that we have been through with Canyon mortgage I have to admit I am a little shocked still, that they are so bluntly ignoring basic questions like what is our loan ID number?. Dealing with Canyon mortgage has been extremely draining and exhausting and the problems are still continuing. Canyon mortgage provided us with horrible customer service and unethical Business practices in comparison to how they approached us on the first day versus five months down the line until our closing date. read more

As we all know buying a home is a bit scary My experience was made so easy with the help of David Weinberger and Johanna Ingrao over at canyon mortgage Corporation , their patient , expertise and most of all honesty made buying my first home seamless there was no questions that was not answers to my satisfaction I would gladly recommend them to anyone who is looking for a home or mortgage. Thank you read more

Great experience, Kathryn Freeman was outstanding and made the process of purchasing a home less stressful. Answered all question and never had to sit around and wait to get in touch with her. Thank you Thaddeus Edwards read more

As a real estate professional having used Canyon Mortgage on many occasions, even when we have many excellent banks locally, the team of management at Canyon surpass every other bank in terms of speed, selection of products and service. Many banks will tell you that something can't be done and somehow Canyon finds the appropriate lender or works through problems fast with innovative solutions. I had a client that was working for a well known mortgage banker who was turned down by her own bank and told there was no way of doing a deal, my client was in tears. When I turned the client to Kathryn Freeman at Canyon the loan was approved in an hour ! The loan closed without a hitch, now we even have other banks sending Canyon loans that they can't get through. Absolutely wonderful personal service that I and my partners look forward to in the future. Great going......wish they all could be like Canyon. Special thanks to Kathryn, David and Matt. read more

Canyon Mortgage is the best. Their mortgage specialists are the experts in the industry. They are professional, knowledgeable, efficient, honest, and were always available to answer all my questions by phone or email. David and Johanna guided me through the whole process with exceptional expertise and helped me get a great mortgage rate. I am now the happy owner of a affordable co-op that I truly love. read more

I just purchased my first home and I can't say enough great things about Canyon Mortgage. They helped us through the process being first time homeowners with patience and ease, while understanding we would have questions along the way that were answered with more than enough information. Kathryn Freeman was my main contact and every interaction was pleasant and informative. It is a scary thing to go into as a first timer but Kathryn really took the anxiety and apprehension out of it with timely responses & updates. I know if I worked with a local bank I would have never got to the finish line this quickly and felt so comfortable! It really makes a difference who you work with and their ability. Local banks may be intimidating to walk into, at least that is how I felt. I recommend Canyon Mortgage to ANYONE looking to purchase a new home! read more