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    American Financial Resources

    1.6 (96 reviews)
    Closed Closed

    Services - American Financial Resources

    Mortgage services

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    4 months ago

    Poor customer service! Messed up our escrow and when we tried to get some resolution, they sold our loan to avoid dealing with it!

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    Page 1 of 3

    Ask the Community - American Financial Resources

    Review Highlights - American Financial Resources

    Jaclyn was lightening fast in replying to all my queries both on email and phone and I was really impressed by that.

    Mentioned in 2 reviews

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    Weichert Financial Services - Company Logo

    Weichert Financial Services

    (63 reviews)

    I CANNOT begin to say enough wonderful things about Zev Lewison. If you want to avoid reading a…read morelong review, let me just give you the main synopsis - when searching for a loan officer, go with Zev. You will not regret it! I want to preface this with some information about myself. I am a 30-year old female, who was searching for a condo, by herself, for the very first time. Needless to say, I was a Bambi deer-in-the headlights entering the forest that is real estate and was completely lost, but Zev was thorough and walked me through every little step, ensuring my confidence in not only his work, but his word. Originally, I had another lender I was collaborating with on a condo I didn't end up signing with. Due to some concerns from the seller at the time, I had to search for another lender and my mom had recommended him because he happened to drop off his business card at her office, a few weeks prior. The very first day I called Zev, he immediately picked up and spent over an hour on the phone with me. He gathered all my details and even got me a pre-approval letter that same day because it was needed to put down for an initial offer. This was a Sunday! Unlike other lenders, he didn't just send me some dry link to fill out, but he spoke to me like a human being, which at times meant more than finding the right home. When that offer didn't end up working out, he was the only one to console me and tell me verbatim "you have to love the home you find, and if this one isn't it, you'll find another one that is." With agents and others breathing down my neck, he couldn't have chosen better words to keep me calm and levelheaded, moving forward. Once I found that home that I was super excited for, Zev continued to hold my hand through the entire process. He explained what all the closing costs would be, so there weren't any surprises, explained all the l steps needed with the condo application, inspection, litigation matters, and titles, just to name a few. To be completely frank, he often got me answers to questions I had that really should've been answered by other parties, but he persisted to keep me not only happy, but feeling safe and secure. When there was an issue with some of my closing costs, he immediately jumped on it and got the right parties at Weichert involved to come to a resolution. And when there were issues that came up completely out of his control, i.e. per the condo board, lawyers, agents, etc., he advised me on how to approach those problems to the best of my ability, per his seasoned knowledge of the real estate industry. Zev wasn't just a loan officer; he was an advisor, coach, even therapist at times lol, and a friend. With the current economy and market, I often questioned my decision to buy now, at one point so much so, that Zev got on the phone with me to do some breathing exercises. I am not kidding when I say this! As the deal kept coming into fruition, Zev would point out different things that, in fact, made my choice of a new home a positive one, such as the appraisal, the renovations on the building, etc. He didn't need to do any of this. Like most others involved in the process, he really could've just sent emails and documents my way, without explaining a thing, but he would contact me via phone at least once a day to assure I knew where in the process I was and what's to come next. He guided me so much so that the running joke became that I was a loan officer in training. All's to say, Zev provided a MUCH NEEDED personal touch, thereby helping to build my overall excitement toward purchasing my new home. I could not be more grateful for choosing him to be my loans officer. Please go with Zev for your purchase; like I said before, you will not regret it. All the best home hunting!

    Asa Berger(West Chester PA office) is an unethical, unresponsive loan officer. There are much…read morebetter options available.

    American Financial Resources - mortgagebrokers - Updated June 2026

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