I have shopped at many places for appliances and household fixtures, but Boyle's is by far the…read morebest. Customer service is top notch. Knowledge of their products is above the competition (RCWilley) and above all a good local family run business Recent experiences of what could have been an issue regarding a new mattress purchased their. I told Steve I trusted his judgement and Linda directed me to a mattress. Well it didn't work out so well. I stopped in a Linda has a new mattress headed my way. Most every other place would fight, cry and point fingers. Boyle's took my word and is helping me replace it with another option I have also gone in to replace a broken dryer for a house I was home sitting this last spring time, I simply was going to replace the dryer. Steve showed me a replacement and was ready to order the dryer but thought to ask " what's wrong with the one you have?" I explained what happened and he asked some questions to which he simple said " go home and check your circuit breaker for the dryer, call when you get done". I did and that's what it was. Most places would have sold me a new dryer. Late nights don't make for well thought out plans Thanks Boyle's. You guys are awesome!

Oh man I hate to leave them a 1 star because I really like the variety & selection they have at the…read moreprices they have but regarding business to customer relations, very very poor. 1St off I want to say that I ordered a washing machine with Spencer & everything was great. He was professional, helpful, & knowledgeable. Why am I giving them a one star you might ask? Because of my second experience just a couple weeks later. I went in to purchase a mounted microwave. Pam was my sales associate & just like Spencer, was professional, helpful & knowledgeable. I choose the microwave I wanted, payed for it, & then was told they didn't have it in stock until after I purchased it. They then told me **I would have to go to a different facility** to go pick it up a week later. (The day I purchased this was a Saturday & they told me I'd get it Thursday) Strike one. But I was willing to try to be the better person & left their store saying thank you. Later that evening I called the store & told them I wanted to pay the additional 100$ to have it delivered & installed. They told me not a problem & they would call me on the scheduled day ( a week from then) to let me know what time they'd arrive. I never received a phone call on the delivery day (Thursday) & could not get ahold of an associate to see what was going on. Strike two. I called them the following day (Friday) & asked what was going on. I was told I'd get a phone call back within 30 minutes. An hour went by & I called them. I spoke with an Associate named Linda. I was told that they didn't know what was going on & that it could be delivered tonight (Friday). I explained to them I was not happy that no one reached out to me, & that now I need to cancel my Friday night plans with my wife to wait for a microwave to be delivered & installed before 7pm. I asked if I could get any kind of discount, compensation, credit or anything for the inconvenience. Linda, being *very rude* told me tough luck, we can give you a refund or change the delivery date. Strike three. So here we are. Come on Boyles. You treated me with respect when I was making a purchase. But after I've made the purchase, if you're going to treat people rudely, discount or not, I have to tell others to be aware. Do better. ***Update (the following day)*** My microwave was never delivered that Friday night as I was told. I just called this morning & found out they canceled my order on their own stating "we weren't sure if you wanted us to bring it still & we saw your one star review".... my favorite part was being called a liar this morning when I told you I wanted it delivered yesterday. Very professional. This is some of the worst customer service I've ever seen. I paid you. You took my money. I was told a day. You didn't do your job. I followed up. You told me you weren't sure what happened. I stated I was upset. You didn't care. I told you to deliver it last night. You told me it would arrive by 7pm. It never did. I called the following morning to be told you weren't sure if I wanted it anymore & was called a liar..... Do you see the pattern? If someone pays you for a service, do it, especially if it's your instructions of when it will be done.

Great customer service. No pressure from the sales staff. The delivery people did an outstanding…read morejob on setting up the refrigerator and couch. Would definitely shop at Sparrows again!!

I have purchased several items from Sparrow including a sofa and rocking recliner chair today. All…read moresales people were very helpful and helped me stay within a budget, Jim was great today, and I appreciated his help. It is good to support smaller local business. I love the free delivery.

It's the Home Depot. You know what it is, you know what they do, and you know what to expect. The…read morebig thing to know about this Home Depot is that it's in a shopping area that is absolutely slammed on a Saturday. All other days seem to be fine, but getting in and out of the parking lot on a Saturday is a chore. It's a good store, with good people. Just crazy traffic on Saturday. YMMV.

Linda. 16 and aisle 9. She knew where things were in less than a second of asking. Impressive.read more

Installed washer and tested it thoroughly before leaving. Very professional and friendly. Cost…read morequite reasonable. Would call for future services.

Nice guys & fair-priced, but they were supposed order a part and finish fixing my leaky dishwasher…read more After 16 days of zero communication, I ordered it myself, watched a video, and now it's fixed (part was $18). They work alone, so i understand some delys, but communication has to get better before my review improves.

This store is trash, absolutely no remorse nor taking responsibility for them not being able to do…read morewhat any store should be able to do. First purchase came to pick up my order unfortunately they had issues with my order and returned it and then told me that I had to repurchase it after they returned it and told me I had to wait 3 to 5 business days to get my money back so couldn't do what I wanted to do with just picking up my order so I reordered two days later and then once I went to go pick up my order they said that the order is not ready and unfortunately there's nothing they can do but I can again cancel my purchase and pay for it right then and there because the store was closing mind you I was in the store for 45 minutes. The first day there was no apology for canceling my order or any of that information just unfortunately there's nothing we can do over and over again then the next time when they couldn't get my order after 45 minutes they again said unfortunately there's nothing they can do over and over again except cancel my order and repurchase it right then and there I'm sorry but I can't just return $1,000 and pay out of pocket another $1,000 waiting for it to come back into my account 3 to 5 days later this store is BS. Why not take responsibility for the crap trash that you guys are apologize and make it right. Not to mention as well both days I worked with different people so it means that they're culture is not just per one person it's across the board. When I was leaving the second day to get the store manager's phone number The Lost prevention lady is looking around like I don't know grab me a card and hand it to me no phone number just an address ma'am I asked for a phone number.

Don't buy anything here. Staff are uneducated, scammy and/or complete idiots that work there. My…read moremom is older and had to get a new TV, and needed help setting it up, so they charged her an extra $130 to literally just plug it into the wall, and that was it. No sound came out, picture came on, but the 'tech guys' said due to policy that's all they could do. Are you fucking kidding me. Do better 'Best' Buy, you are not, that is false advertising. Please change to 'Worst Buy' and then go away. Stop scamming people.

In 2024 placed an order through Lowe's for Bali Cellular Shades. The person who ordered them was…read morevery efficient and helpful. They were received ahead of the scheduled date. We picked them up and installed them. The last few days we have had trouble with one shade that would not easily retract the cording seemed to be off track. Read on my warranty cording problems were covered for 3 years. Took them down got all my receipts and warranty info together and went to Customer Service at Lowe's and was rather rudely told if we didn't have a Lowe's protection plan they would not help us. Shocking! When I ordered them I specifically asked the sales person what if they needed to be returned, and was told Lowe's would help us with that. Never once did he state we needed a Lowe's protection plan. Had I known all that I would have just dealt directly with Bali and left Lowe's out of it. I ordered with Lowe's for the convenience of local Customer Service in the event of a warranty covered issue with the shades. Nope, I was wrong. Now I'm asking myself, why did I do business with Lowe's!!!! All they do is sell the shades. Now I'm told they don't help you with issues unless you pay extra for a Lowe's Protection Plan. They should be very clear with that information.

The effective management here is obvious…read more Only thing I might criticize is many of the employees on the floor are clearly avoiding customers who are in need of assistance. But their customer service desk people are the best and the Lowe's return process is fast and simple.

Found this place on KSL and messaged them asking about a washer dryer set. I was told they would…read morehave plenty later in the week. Upon arriving to the location they didn't have the type of set I needed. They told me they would have more the next day but didn't have any more for 6 days. Finally went to look at the set and they had sold 3 before I got there and was left with one set. The set they had, the washer was broken, so they told us they would get it fixed and deliver it to us. Instead they offered us a different one. Once delivered we paid them with a check. It has been 4 weeks and I have contacted them about cashing it and they said they would the following day. That was 2 weeks ago and they still haven't cashed it.

We recently moved to Ogden and were looking for a used washer/dryer, and found Rodrigo & Galaxy…read moreHome Appliance through an ad on KSL. Rodrigo & his wife take used washer & dryers, get them back into like-new condition, and sell them for a sweet price. They offer delivery service for just a little extra, and a 30-day warranty on all of their items as well as repair services down the road. Cash preferred, but they'll accept credit card for an extra charge. We bought a nice Samsung front-load set from them, they let us test them out in the store, then delivered the set later that evening. Our set has been working great for a month now, and we got a heck of a deal on it. Buy used to save $ and the environment, and support a super-nice, enterprising local family!

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more