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American Home Shield

1.1 (352 reviews)

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Garage door spring that is broke

Customer service is unprepared to handle any repair that is covered but nonstandard. Took 7 calls over a week to get qualified service person out. Then they denied any coverage. Garage door is a covered part of plan. American Home shield plans are a scam

Bad AC that's not cooling at all

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Ask the Community - American Home Shield

Does anyone know the corporate number for American home sheild?

Corporates number is (800) 367-1448

View All 2 Questions

American Home Warranty

American Home Warranty

(3 reviews)

Do not use American Home Shield! They are the worst home warranty company. I waited three weeks for…read morethem to order a replacement water heater for my home. This was covered under my warranty, but they delayed ordering this heater until I complained loudly to the plumbing company and American Home Shield. I am a disabled veteran confined to a wheelchair and unable to do this installation myself. I am very dissatisfied with their service.

If I could give zero stars I would. THEY ARE THE WORST! Do NOT ever buy your home warranty…read morethrough them. If you have a minor problem, fine, they will send someone out for your $125 service fee and get it fixed. But when it comes to a 22-25 year old AC unit, they will lie about reports and do everything they possibly can to not live up to the contract and replace it. I have fought with them DAILY for over two weeks and despite having texts from the first contractor they told us to call, plus another independent assessment from an independent company, that both said it had freon leaks and the compressor was shot. Yet, they claim to have a report from a company that never came out to look at it saying all it needed was refrigerant! Meanwhile, my sister with health issues who lives in this condo has dealt with 100 degree temperatures for over two weeks while they make excuses. They now are insisting on sending out a second company to look at it. They are coming out Monday which will be 17 days since we first filed the claim. I plan to take them to court for breach of contract and pain and suffering a this point. THEY ARE A RACKET!!! Anyone who works for them should be ashamed.

American Home Shield - homeservices - Updated June 2026

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