I have had the worst experience with Roger constant communication problems. He is not often in the…read moreoffice which leaves me to have to chase him down to resolve or answer questions. Roger was inconsistent about returning phone calls and caring about my insurance account. Small office and literally NO SERVICE! Office girls try but are just scrambeling to keep up with Rogers miscommunication. Can get way better service for a better price by far.

roger and his team are very professional and efficient easy to work with answers any questions or…read moredoubts you may have i personally recommend them to all who are looking for car ins, life ins, ect what ever you need this staff goes above and beyond for you

Paul took such good care of us.. we had a complicated situation and he made sure we understood our…read moreoptions and kept things within the budget we told him we could afford. I have pretty serious health issues, which normally means I cannot get Life insurance. Paul listened and told me about a product that AmFam sells which requires very little medical underwriting. Now, I can get coverage for my family, where I never could before. Great staff, super helpful and they treat you like family. Love love, love these people and this company.

Paul and his staff are super friendly and knowledgeable. They always go above and beyond for me…read more From making sure I had the right insurance for my new home and got to my mortgage company even thought they were dragging their feet. To explaining everything and I mean everything about life insurance to me so I could make the best choice.

Hassan helped me with good service, was very helpful and listened to what I wanted and answered my…read morequestions I had thoroughly.

I have been with State Farm for 41 years and this office of employees are the best!!! As soon as…read moreyou walk in the office you are greeted by Sheri Godin-Paulsen and she always has a smile on her face! She is knowledgeable and caring.

I have left several messages for Annette Booth to return my call, leaving messages not only on her…read morevoicemail, but the office's as well. I even talked to her assistant, who told me she would make sure Annette got my message and returned my call. She has not returned my calls. My reason to talk to her was because I received a letter from her stating she had run my husband's credit report and due to his report, she was denying him insurance. firsts of all, we have never applied for Allstate Insurance. Second of all, my husband passed away over 5 years ago. Why did she run our credit report and and why will she not return my call? How can she run a credit report without my permission? I may need to contact the main office. I just don't understand why a person would do this. I did notice that of her positive reviews were done within days of each other. The only reason I gave her a star is because I couldn't leave a review without one. My choice would have been a minus 5.

I cancelled my policy because they kept hiking up my premium without explanation. I then got a…read morecancellation fee, which was not explained to me. During my time as their customer, it was always hard to get in contact with someone. When I did manage to get someone to respond to my emails (after 48 hour wait usually) or my calls (the person hardly ever knew what they were doing).. it was just an unpleasant experience. I really did not want to change providers, but now that I did I am so glad I left.

I was insured from another company, and my rates went up after 6mo.. no explanation to why, and I…read morehave one speeding ticket " every three years" so clean record to say. I went inside " there tiny little office" spoke w someone" I walked out saving, almost 79.00 for full coverage. Not to mention 1/4 more coverage for less. I would recommend these guys.

At first I was offered a good rate. After the second month my bill kept rising due to incorrect…read moreDOB, incorrect spelling of my last name and my husband's age. You need to keep an eye on your monthly statement Jackie was the main reason I decided to cancel my policy. I have never dealt with an agent that rude. She didn't want to take collision coverage of one of my cars. She kept making excuses of why she couldn't do it. She informed me she could only lower the coverage. I then got a new quote with CONNECT which is insurance that Costco members can get. Best decision I have ever made. They dont push you and they understand you. The next day I called Jackie and told her I was calling to cancel all my policies she did not like that at all and was rude about it again. The other girls are nicer though.

I've had all of my policies here for a few years without issue…read more I recently purchased a new vehicle and requested that the coverage be matched up with one of our existing vehicles. The new vehicle was added and all seemed a-ok. I didn't realize at the time that they simply failed to add one of the requested coverages to my new vehicle and when I had my first and only accident I found out the hard way that they failed to do as asked and confirmed. I figured it must have been a mistake and called to ask about it. I was told "I wasn't the one who made this change so I don't know what happened or why the coverage wasn't added but I'd be happy to add it now". Of course I'm still out my coverage and have to eat the costs myself. This in itself would be only annoying, however the guy who I talked to is the guy we were talking with and he's the manager of the office apparently. Not going to deal with a dishonest business, will be moving my policy to another local agency.

I highly recommend Allstate Karmart group. My agent Tori has been fabulous to work with. I have my…read moreauto & home policy through Allstate and have saved a lot of money. The customer service is amazing. All my questions and concerns are immediately taken care off. Tori and her team are great!

The folks at Smiley Insurance are knowledgable, professional, and…read moreattentive. After attempting to get a quote online, I called Smiley Insurance and was able to get a quote for a much lower price. They explained the details of my coverage in a way that was detailed and informative. After having them manage my account for a year, I am as happy as ever.

From the owner: Smiley Insurance is proud to be a part of the Skagit community, to live and work with the people we…read moreinsure. When you insure your home, cars, farm, business, restaurant, RV, watercraft or have life insurance with us, you are doing business with your neighbor and helping our community grow.