Workers are incredibly helpful! Absolutely come here for all your washing and drying. had some difficulty late at night and they were still happy to help. read more

Always clean and helpful whenever I have a problem with the machines. Bathroom is clean and the vending machines are stocked.

Great Place!! Love coming here. Workers are super nice and respectful. Clothes are always cleaned and left where i leave it! :)

We come here to wash our clothes about every 2 weeks. It's one of the more decent ones we were able to find in the area. Some of the downsides here are: few times we've been here someone from outside will walk in and ask people for money and the staff doesn't kick them out. Very uncomfortable as I'm folding my underwear, a homeless man is approaching me to ask for money. Another thing is the staff tends to just hide in the back folding and washing customers clothes at all times. Rarely do I see staff come out and sweep and sanitize folding tables. I think the staff can be a little more attentive here. Other than that I don't really have issues washing here. read more

American Laundromat - Dirty machines - Laundromat Near Me - Jersey City, New Jersey

My experience here was ruined by a lazy employee by the name of Dawn. I dropped my clothes off on Wednesday evening, I called ahead to verify if they would be ready for pickup the following g evening and I was assured they would be. This was important because I was going away for the weekend with my family. My bag weighed in at 30 lbs. and I was charged $20. I paid up front and left my clothes with a very nice young lady. She was one of the two employees working. Everything seemed very promising. I returned the following day after 6pm and the nice young lady remembered who I was and handed me my bag. I was in and out in less then 5 minutes. GREAT! When I arrived home we decided to put our clothes away and begin packing for our trip. At the very top of the bag was a folded pair of leggings. I pulled them out and what I found underneath made my jaw drop. I'll let the pictures speak for themselves. I called the company and spoke to the nice lady who helped me. I explained what I found and she was very apologetic. She explained she was not the person who handled my laundry but would call the owner and explain what happened. She followed up with me a few minutes later and said the owner would talk to Dawn who was the person who mishandled my laundry and they would provide my next service for free. I appreciate the offer and the quick resolution to the problem but it still makes me angry that I have a bag full of wrinkled clothes that I now have to fold and iron. I will take my next load of laundry back to them and I will ask for Jessica who I am told does the best job there. I'll be sure to follow up and let you know how it turns out. ****UPDATE After hearing back from the owner I did take my clothes back and had Jessica handle my wash and fold service. I was very pleased with the results and I plan to use the service again and will be sure to ask for Jessica specifically. Thank you again for your prompt response and resolution. read more

Amazing wash & fold pickup & delivery service. My clothes are clean, fresh, and folded perfectly. I'm super picky about laundry and this is definitely up to my standards lol. They separated the colors and you can tell by how bright they are. So appreciated. The only reason I can't give 5 stars is because delivery and pickup were a little late, but it was okay because my clothes were left in front of my apartment door as requested, so it worked out great and I didn't have to be home. I'll be using this service often! Thank you! read more

Junior is very nice, helpful, and customer service oriented. He likes to keep the machines clean. Please promote him and give him a raise. I came here After 1 AM to do one load of laundry, while it was snowing outside. the place was nearly empty when I walked in.The two customers that were here left soon after I arrived. I like the fact that this place is open 24/7 and also during all holidays . Dryer number three doesn't get hot enough, even though I set it to high temp. After three or four quarters, I transferred my laundry to dryer number four. Junior said he would report dryer #3. Dryer #4 doesn't get very hot either, so I transferred to Dryer #2. My clothes were dried in #3, but neither was hot enough for my taste. I would definitely come back here again though. read more

Okay so they are getting better everyday. The staff since the beginning can not get any better as they are already Helpful, pleasant, understanding etc., which is nice when your doing 60 lbs of laundry on a Friday night at 1am. The free soap issue has been addressed and I did receive free soap on my last visit. It is powdered and has a mild scent. Not terrible. Will update when I go back and make sure the soap offer stands for all customers. The management staff is pleasant and communicative as they addressed my concerns immediately. read more

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I went to wash my clothes and the machine didn't rinse my clothes and all the soap was on the clothes and all over the machine, I told the attendant and all 3 of them came fighting w and accusing me that I put too much soap and yelling and cursing me out, even some of the customers tried to make me contact the management and complain as they saw everything. Tried to contact management but no phones were provided. Definitely not coming here ever again, worst service and worst staff read more

People are friendly and helpfull. Lots of choices here. A weekly morning adventure

This laundromat is by far one of the worst ones I've been to in Jersey City nj. How is it that the attendant doesn't have a restroom key when we are touching all types of detergents and etc. If I'm doing laundry with my kids why are they not able to use the restroom when they feel the need to if I'm spending money there to do our laundry. They need to get it together....not to mention the floor was slippery and very messy with plastic bags and bounce towels all over...do something read more

I always do my laundry every week.At first it was clean and attendants smile.but lately they dont clean-sweep the floor and mop the floor even you can see the dirt.and also it needs more chairs coz I have to stand till your done.they only have 5-6 chairs .and also the kids of one attendant keep on running. read more

This place is very spacious and has many well-functioning machines. It is clean, offers free wifi, and is open for long hours, which is helpful when you have to schedule doing laundry into your busy workday. BEST LAUNDROMAT IN JERSEY CITY read more