I was looking for some cans of spray paint for mah truck y'all and I found some at this joint…read more The staff is really nice

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I stopped in to buy lug studs for my grand Cherokee. They did not have any in stock that night but…read moretold me they would be there in the morning. I showed up in the morning and they were not there. So they told me they would order them again and I could pick them up at 6 PM so I showed up at 6 PM and nobody knew what I was talking about and they couldn't find it. Then they told me they would be there the next morning, Well I showed up again that morning and they could not find them again. After that they told me to try back at 5:30 to 6 PM and they should be there. Well I showed back up again and no parts. Again they said they would be on the truck the next morning but guess what they were not, after that they said try again at 6 o'clock and again no parts. It's been three days to get lug studs for my grand Grand Cherokee and after placing two different orders for the same parts I still do not have either order. I do not recommend this part store, after three days. No one seems to care or want to take initiative and I am out of town with a car that won't move. My only hope is that corporate will make this right somehow. Good luck if you stop by there.

Rude. Never want to help. We don't do that. Evian's street is even worse. They are only willing to…read morehelp you if your no black. After 3time of the same bad service no one should shop here.

Ok about 4pm today i parked in front of the store in the Handicap parking spot a white gentleman…read moreapproached me when i intered the store and stated that i wasnt Handicap because i was walking i told him all he had to do was as if it was his business to look at my License Plate Tag it shows that im a Disabled Veteran Marine Corps after this incident its making me rethink alot of things about the very people whom i put my life on the line for WoW Racism is very much alive ....

I said I would never come back to this dealership after a bad experience a year ago…read more But I decided I would try them one more time. I can't say enough good about them. Matt was the service advisor. He got me in right away. They diagnosed the problem immediately and was able to replace the infotainment center right away. They were courtesy and friendly. The repair was done in a timely manner. The cost was reasonable. I have done a 180 and would heartily recommend them on the basis of this visit. I know they have earned my business! THANKS!

We purchased a car from Cale Yarborough Honda at the end of December 2025. We were promised two…read morefree oil changes within a year. When we returned six months after our purchase for the second oil change, we were told we had exceeded the mileage limit (which we had not been informed) BY 38 MILES!!! I won't be returning to this dealership.

We have been to Advance Auto Parts at 860 S. Irby Street in Florence many times, and there is one…read moreperson who continues to impress us every single time--Lacy! It seems that whenever we walk through the door with a problem, Lacy has an idea of how to solve it. Over the months, he has helped us with so many things, including replacing small parts, fuses, batteries, and more. He doesn't just point us toward an aisle or sell us something and send us on our way. He takes the time to listen, figure out what we need, and genuinely tries to help us solve the problem. What makes Lacy even more special is his kindness. We have been there enough now that when we open the door and Lacy is working, we are greeted with a smile and a friendly hello. It's a wonderful feeling to walk into a business and see a familiar face who makes you feel welcome. Because of experiences like these, this Advance Auto Parts has become our go-to store for automotive parts and accessories. We know that when we need something, there is a very good chance Lacy will be able to point us in the right direction. You simply cannot put a price on having an employee who is knowledgeable, dependable, kind, and willing to help people time after time. Employees like Lacy are a big reason customers become loyal customers. Advance Auto Parts should be very proud to have Lacy as part of their team. He represents the kind of customer service that keeps people coming back. Thank you, Lacy, for ALL the times you have helped us. Your kindness and willingness to go the extra mile have never gone unnoticed, and we truly appreciate you! Thank you, Rachelle

I called the store a few times and no one answered. Ended up going up to the store and they had 6…read moreemployees working and only one of them was helping customers. I asked for help and they said someone would be with me and continued with there conversation. I do not recommend

Friendly staff, fair prices, and fast turnaround for repairs and services. Their website provides…read morean easy way to make an appointment. Very thorough with all communications.

Outstanding communication with clear explanations and quality work. They were extremely…read moreprofessional!

I would definitely recommend this shop to friends and family. Bozie does good work and prices are…read morefair.

Best mechanics I have ever known! I trust them without question. I have, and will continue to…read morerecommend them to my family, friends and anyone that will listen about the quality of work, the fair prices and the way they truly care about their customers.