Our cat peed all over our 16 year old mattress, so it was high time to get a new one!…read more Angela did an awesome job from start to finish, helping us pick out the perfect mattress for our needs. She was so kind and personable, and knowledgeable about all of the beds. She helped us save money on a cooling Columbia pillow that I added to our order, and even got our bed delivered to us the next day since we were in dire need of a bed! The 4th of July sale was going on, so we got $200 off of our mattress price, and they gave us a free rising base so we can sit up in bed and watch TV! (I think she said it normally cost $599 for the base, but they were giving them out for free with all bed purchases). My son now wants a new twin mattress because apparently he's getting a backache from the dip in his bed (he's 19...., but okay...) ;) I'll be browsing Mattress Firm's twin mattresses today to see if we can find him one there since we had such a good experience.

Denise and Mohammed were so helpful, they took all my needs into consideration to help me find the…read morebest mattress in my price range instead of just trying to sell me the most expensive mattress. Being able to try out each mattress makes a world of a difference and they helped me find the best deal.

The people there were nice, but assured me that my new mattress had virtual no memory foam in it…read moreand that it would not get hot, i was very happy because i talked them down to $300 for my $600 mattress, i went to sleep on it and it ended up being just as hot as my memory foam mattress, when i called to have it returned i was told i would have to pay a restocking fee of $200s, which is insane, i attempted to call customer service but everything i found said that each location was individually owned, not even a year later an indentation formed in the middle of my mattress and its only gotten worse, which is crazy bc my 20 year old mattress never had any of these issues

I was very pleased with the service I received from Antawan at Mattress Firm in Bloomingdale.I was…read morein the market for a adjustable bed and I was very pleased with the price and the great service I received at this store. I highly recommend Antawan at the Bloomingdale store.

Dear Fellow Shoppers, think twice before buying your furniture at Toms Price Lincoln Park! Be sure…read moreto read your order receipt regarding their return/exchange policy because the manager, Delvin doesn't explain it very well! Trust me, shop any where else. Room & Board may be expensive, but has excellent customer service and Great return policy. After your furniture is delivered, you have 90 days to do a return. They come pick it up and give you a FULL refund. (cash or credit) NO store credit! They want you to be happy with what you brought.

I recently had a very good experience at Toms-Price Home in Bloomingdale. Shelley, my Design…read moreConsultant was super helpful, and the delivery crew did an excellent job bringing in my new furniture and taking away the old pieces. They were careful, professional, and made the whole process pleasant. One of the drawers on an accent chest I purchased had some damage, and someone at their shop was kind enough to fix it before delivery -- a really nice touch that was very much appreciated. Highly recommended!

Horrible experience. Don't buy from these people. They over charged my credit card and was a…read more"hassle" to get it fixed.

From the owner: No salespeople, managers, or cashiers. No up-sells, cross-sells, or headaches. Try out your new…read moremattress without anyone breathing down your neck. Shopping at HassleLess Mattress is Easy Peasy. Employee Free Guarantee.

Have been completely obsessed with this place for years. I probably shouldn't tell the yelp world…read moremy secret. Ha. I always find awesome pieces here- large and small and always great quality! If you're looking for something special or to furnish a rental Property quickly and easily this is the spot. I bought a brutalist armoire cabinet here for $400? and Its valued at $1000+ beautiful solid wood piece. This is a great spot to stop in and walk around- you never know what you will find!!

If you're looking for resale furniture in the Chicago area, it's almost essential you visit…read moreJubilee, both their Carol Stream and Lombard locations. They have the largest selection by far, and most of what they accept is in good condition. There's always something interesting in their collection, which at any time has handmade, vintage, collectible, and other unique items alongside more conventional ones. The more desirable vintage and antique items won't be cheap, but they'll be cheaper than at a curated vintage or antique furniture shop. Jubilee isn't a thrift store, and in some cases their prices can be a bit high. Everything is final sale, so there's an element of "buyer beware," like most resale shops. They put the brand name on the price tag if it's a selling point, but not so much for cheaper brands. Once I purchased an item here, and when I got home I found the label and saw it was made in China by a low-end furniture company. I never would have paid as much had I known, so I felt a bit duped. However I still wound up going back as I never found as much furniture I liked anywhere else. And for what it's worth, the item has held up. Most of their service is provided by volunteers, who are nice, but some are more knowledgeable than others. To sum up, it's not perfect, but in a retail landscape where most new furniture is either flimsy "manufactured wood" or ultra-expensive high end brands, Jubilee helps fill an important gap for affordable quality furniture.

We had interior decorator Kim, house now looks amazing and the custom order furniture was very…read morereasonable priced. Delivery guys were excellent.

Finally, after nine long months, my furniture has arrived! Yay!…read more I ordered the furniture on New Year's Day 2022, and today was the day. What brought me here was two-fold: the immediate reason is that they had a daybed on clearance and I needed a guest bed; I had been looking for a full-sized daybed since it could serve multiple purposes. In addition, I had been looking at sofas for months and noticed in their catalog a couch with arms that had a pleated arm, which I have not seen before. Usually in couches I see a standard track, sock, or some other similar arm, but I loved the look of the pleat. I had intended to only purchase the daybed, but decided I might as well just get it all. I didn't realize how backlogged they were so it's good I did. The process of ordering was... for me... involved, but others I am certain won't take as long. I wanted to make the perfect choice for me, so I looked at basically every fabric they had. You might think that's hyperbole but I honestly think I did. The only thing I knew I wanted was for it to be very firm and for it to have pleats on the arms. I spent 3-5 hours at the store that day viewing couches, fabrics, deciding on pillow fabrics, and so on. There actually was a big snowstorm that day and they sent a few people home and by the time I left I had to drive like 40 miles per hour home from Glendale Heights to Ravenswood, but Chris (who no longer works there) was very patient and the other folks who work there were great too. I need to get an ottoman for my new couch, and I'd be happy to work with any of these designers. However, my review is a bit mixed, unfortunately. Whilst working with the designers was good and they were very helpful, the delivery wasn't as good. I decided to err on the side of a higher review so that I don't give too much weight to this somewhat small thing, but the delivery was a problem in two ways. One, when I asked the guy if he could lift the daybed slightly so I could adjust the rug that was underneath, he gave me a look like I had called him a slur and grudgingly moved it a tiny bit. His reaction made me not want to ask him for help so I just struggled with it later on my own. Secondly, I noticed when I returned upstairs that they had gotten some sort of brown goo on my brand new (fewer than two and a half weeks) painted walls. I tried washing it off but only got so much. So now I have to correct that, which is really, really annoying.