This is the worst company I have ever dealt with. I have waited since February 1, 2024 for supplies…read morefor my C-PAP and it is now June 27! Every time I call, there are "supply chain" issues. They do not seem to have a handle on who I am, what my order was, or any urgency at all! Today I called, and my order just came "yesterday". They wanted me to pick it up! My GOD!

I was their customer for 3 years at least. They supplied me with CPAP equipment. This year, I…read moreordered my supplied. No supplies were provided and no explanation was given. The folks who answered the phone didn't even respond to my queries about equipment . They just said they'd 'email the office to find out.' I never received responses. In the meantime my machine began to leak. One of my 'supplies' was the water reservoir. Crickets. Finally in desperation i went to their office and a nice young lady told me that they were having supply chain problems. I switched to a new suppliers. But when my machine 'drowned' and I took it to them for help, I was told "You're No Longer Our Customer." They refuse to take any responsibility for my dead machine although the leaking went on for two months while I waited. They have no ethics.

Always very helpful, great selection as well as knowledgeable about what works best for an…read moreindividual's specific needs and situation. Randy is not a salesman, he is an intuitive and professional technician! A true gem in today's world!

Randy's service was exceptional. We needed a short term wheelchair rental and he had exactly what…read morewe needed in stock and at a terrific price. He and his team were all very kind and professional.

I ended up with a large difference in leg length after a hip fracture. Keith got me fitted up…read morequickly with a large sole added to my shoe which has really helped me walk again. He was very careful and kind and explained what the options were for shoes in my situation. One has to knock at the sliding window in reception to let them know one has arrived.

From the owner: Firm Name: Mid-Florida Prosthetics & Orthotics - Also Known as: 1.Ocala Artificial Limb & Brace,…read moreCo. 2.O&P Rehab - Locally Owned for over 20 years - Most Insurance Accepted - ABC Certified - Products & Services: Custom & Off the Shelf Orthotics - Certified Practioners in: C-leg, Rheo, MyoBock, and Harmony prosthetic systems - Locations: Ocala 352-351-3207 Gainesville 352-331-3399 Lake City 386-755-5774

Vanessa reached out to me regarding a previous "zero star" review. She was polite and apologetic…read more She followed through with correcting my issue and even went over and beyond by delivering and arranging that my Mom receive future medical supplies.

After getting the results from my sleep study my doctor contacted Rotech to get me set up with a…read morecpap. After not hearing from them for a couple months, my doctor gave me the number for Rotech & said I could call them. I did & they claimed that they had the wrong insurance info. After giving them the correct info, they said I should get a call in 1 or 2 days to set up a time to get my cpap. After 2 weeks, I still hadn't heard anything. I called again & they said the person I needed to talk to was in the office & they'd transfer me to "him". The phone went to a woman's voice mail. I left a message but still have heard nothing. I'm going to get my doctor to refer me to another place. If I had died from stopping breathing due to no cpap machine, my family would be suing Rotech.​

This company is by far is the best in the area. From the time I entered their doors to receiving…read moreour new vehicle they were so helpful and went the extra mile. They went out of their way to help my family with a vehicle to help make life easier. Thank you to Savannah for the 5 star treatment! Definitely recommend.

Mobility Express is by far the best, most ethical, most cost effective, and most customer service…read morefocused mobility company there is! Savana is nothing short of amazing!! She kept in constant communication throughout the prepurchase process, assuring the complexities were all worked out. The biggest surprise was Savana graciously closing the store to drive the van all the way to St. Augustine. She then patiently guided my family through the process of safely securing the wheelchair in the van. That is amazing customer service!!! Renee and the team at the New Port Richie office was also super helpful prior to handing us off to Savana. They genuinely care about what they do and understand the struggles of disabled customers. Mobility Express has our family as customers for life.

We've been here twice in the last 3 months. The ladies working there are wonderful especially…read moreLinder! When you walk in, the store is packed with pretty much anything you need, and if they don't have it, they will order it for you!

From the owner: Active Home Medical understands that living with certain medical conditions and disorders or…read morerecovering from injuries and surgeries can be difficult to cope with. We also understand that shopping for specialty products can be frustrating. It is this understanding that leaves us confident that our trained and experienced consultants will help you find the right solution for managing your condition and regaining your independence. We provide quality care and products in a comfortable and professional setting, and we offer educational information designed to help you come to a better understanding of your condition and its methods of treatment. When you're recovering from surgery or learning to live with a chronic condition, it's important to keep your energy focused on your health. You shouldn't have to worry about your medical supplies, or whether you have the right equipment to help ease your transition home. At Active Home Medical, we'll do all of that and more for you. We'll provide you with the latest and best in home healthcare equipment to make your life more enjoyable.

Traveling and realized I'd forgotten to pack one of my prescriptions. I called and they were so…read morehelpful. Even checked on the direction we were traveling and suggested we stop at their other location. RX was ready when we arrived and staff so pleasant. This is just another example why I do not use chain drugstores for my prescription needs..... EVER!

Awesome pharmacy. They had medication that Walmart has to order which takes days. They got my…read moreprescription from WM had it fill in several hours. Amazing....

Best air company around. Love the people tn. Al. Ga. All great people all the time. Great peopleread more

Absolute horrible customer service. I have been trying to get my CPAP supplies for two weeks now…read moreand they have given me so many excuses it's not funny. Now they want to transfer me to another office and i have to wait for that to be done. We will see if this "We Care" they have can help. I don't hold out much hope. They don't keep notes in the file when I know my insurance company called them as I was on the phone with them.

Needed a mobility scooter to get around town. Jake delivered and picked up from our hotel which…read morewas super convenient amd took no time out of vacation. Thanks Jake. Highly recommend this company. Excellent customer service.

From the owner: Call Today for a Free Estimateread more

Our experience with Steve from On the Spot Mobility was excellent. He answered his phone promptly…read moreand came to our home the very next day. Steve is knowledgeable, professional, and genuinely pleasant to work with. We had a power recliner that needed a new motor, and transporting it to a shop would have been extremely difficult for us. Steve handled everything right in our home -- he diagnosed the issue, ordered the necessary parts, and within just a few days had the chair working perfectly again. The cost was very reasonable and saved us a great deal compared to buying a new recliner. Wonderful service all around. Great job, Steve!

This gentleman was so kind to help me over the phone. I'm not even in a service area. As far as I'm…read moreconcerned. He's ready for Saint Hood. Thank you so much for your help. I can't tell you how much you've helped me. I'm severely handicapped and my chair going down as a real problem. I'll never forget your help and kindness.