It was 12.30 when my sister and I walk in to My Salon so she can have hair colour and hair cut. The…read moreassistant lady told us that 2 o'clock is the only available time. So we agreed and as we were looking around I can only 2 staff member who made us wait to served us or at least acknowledge us. We came for our appointment at 2pm Thursday 19 of May. We are very disappointed at the service and was at the salon for 3 hours as I only have very short hair. We decided to leave without a haircut even though I had my hair coloured. We complaint about the service and there's only one lady who cuts hair. If they are short staff they should have told us in the beginning we walk in the My Salon . No they Just want to take more customers in and take our money without good service. I can understand that short staff can happen anywhere but at least let us know if you're short staff and we could have gone else where. I'm discusted with the service. .

Arrived at 11:45. Sat there for 40 minutes until I even got a cape put on me. Sat there with root…read moredye for over the time it should have. 2hours later it was finally rinsed. Had shampoo in my eyes, the hairdresser complained and made faces cause she had to breathe the dye chemicals. Made me super uncomfortable. After a full brown colour took just over two hours I decided to leave. The hairdresser handed me a towel to dry my own hair. Still charged me $45. If it wasn't for my social anxiety I wouldn't have paid a cent and would really like my money back. Walked into another hairdresser and had to rinse properly and get a blow dry there

I've been going to Hairzone at Erina for a couple of years now, and I plan to keep going for many…read moremore! The owners (a husband and wife) are not only extremely skilled hairdressers, but also very kind, friendly people who make you feel welcome. I've always been told I have difficult hair, but that's never been an issue here, and I've always been happy with the results. Highly recommended!

I had my hair trimmed by Racheal and there are no words to say how pleased I am. I am fairly new to…read morethe area and it's always nerve racking trying to find a new hairdresser. But I will not have to look any further. I will be going back. Thank you Racheal.

Fast and cheap, and painless (as possible ;)) wax. I've seen some stunning makeovers walk out of…read morethere too. Friendly staff, totally recommended

From the owner: We are passionate about the best experience for the client and listening to what they like, need…read moreand want from their hair.