Called to get an estimate and they never discussed any type of an inspection fee. The guy told my…read morehusband we owe $99 for an inspection fee and then wanted to charge us $599 for service. Keep in mind he only looked at three holes in the yard. I would never use or recommended this company

They left a squirrel to die and languish in the heat for a week - this poor squirrel died a slow…read morepainful death due to the negligence of this company. I would NOT recommend this company if my life depended on it!! They lack compassion and care. They could care less about humane extermination. If you advocate for, and are in support of inducing pain needlessly on innocent creatures, then by all means, hire this company!

I called Brownco for a problem with carpenter bees. A technician came out for same day service…read more Nice guy, fair price. I was very pleased.

Was referred to Brownco by a neighbor, we had a yellow jacket infestation behind our shed that…read moreneeded to be exterminated. Called at 9AM on Saturday morning and Mike was here by 1030AM and took care of the hive. Highly recommend! I thought the price was very reasonable for the job. I wouldn't hesitate and call for your needs. Plus you'd be supporting a local company.

Was assured by both the person giving an estimate and those actually doing the job that if anything…read morewas not as promised. It was not and they refuse to answer the telephone or return calls. Don't use this company!

I originally contacted this company to help control the tick population on my property…read more Unfortunately, things have just not gone right with this company from the beginning of my experience to the end. I should have cut bait when I overheard one employee complaining to another about having to give me options and pricing info. Considering that they were trying to get me on the hook for over $700 in treatments right off the bat, I think I have the right to ask a few questions. I persisted so I wouldn't have to start the process again with another company, and the service was fine for a few treatments, but then things went downhill. A couple of things would greatly improve their service: 1) telling people ahead of time when to expect a treatment, as in a specific date, and 2) allowing people some flexibility in scheduling. As it stands, you get a very generic email saying to expect a treatment sometime in the next few days. In my experience, that could mean same day treatment or next day or day after or day after that, etc. They also have no ability to further space out your treatments if that's what you'd like. They see every 3 weeks as the optimal time frame and you really don't get a choice about that. I wish I had known before I signed up with them. I thought I had opted to have three sprays over the course of the summer. What I got instead was three sprays over the course of 9 weeks or about half the summer. So bottom line, if you can't or don't want to go with their six treatment plan, you will not be able to spread your treatments out over the summer. I spoke with the owner about this issue, but he kind of laughed it off, said that people complain about that, and told me how I can't imagine how difficult it is to do all the scheduling in his business. So, yeah, helpful. We also had a time when they both sprayed the wrong thing and sprayed our vegetable garden, which they had been instructed not to do. When I contacted customer service about this, they told me that the invoice said the right thing was sprayed and that they had instructions on file to not spray the garden, so they wouldn't have. I let them know that my husband witnessed it and that the characteristic smell of the correct spray was not present. The owner called me, owned up to the mistakes, apologized, and provided an additional spray at no cost. I really appreciated that he made the effort. Trouble is, they sprayed the wrong thing on that free spray too. I let them know once again - not to complain, but just because it seems that they have an issue with getting things right that they should address for the sake of all their customers. Given my experiences, I don't plan to be a customer going forward.

Highly recommended. Called him on a Thurs, he went to tenant's to spray on Friday. I personally did…read morenot meet him but I asked tenant in advance to tell me what he thinks / if he was thorough and tenant texted me: "He was good!", so I assuming he felt he was thorough. Additionally, quoted a higher price than he actually charged because there was no infestation, it was maintenance visit, however he didn't need to do that, and shows his good character!

This guy really needs to learn a few things about customer service. We made an appointment with him…read moreafter we thought we had what might have been a bed bug issue a few months ago because our landlord said he "was the best" (even though he had never used him). First of all he was 30 minutes late, and when he finally knocked on our door, he just stood there. He never introduced himself, and he never apologized for his tardiness. Throughout our visit, he was EXTREMELY rude. Any questions we asked him he acted like we were stupid, and it was all I could do not to throw him out of the house. We took him upstairs, and he did the same amount of looking that my fiancee and I did looking for the bugs in question, except he used a flashlight. He didn't even finish looking through the room entire room--he was convinced that we didn't have a bed bug infestation. He acted like I was crazy, and kept trying to collect his money and leave. I asked him, "Don't you think you could check our second bedroom, or maybe even our couch?" Reluctantly, he did half-assed walk-through of our second bedroom, and refused to even looked at our couch. He finally wrote us a bill, and in hind-sight I probably shouldn't have even paid it. It cost us $30 for him to tell me a wrong diagnosis. Now months later, I've contacted our landlord again for a different rodent issue all while still dealing with a bug issue (and we FINALLY have proof that we have bedbugs, most likely coming from next door, hence the reason he never found bug one--the joys of a living in a South Philly row home); and he's telling us to call the "BUGMAN" again. Forget that noise. We're going with a bigger company that at least offers a guarantee and doesn't charge for an estimate. I would move, but I don't want to take these issues with us. I would NEVER recommend this guy to anyone. If I could have left 0 stars, believe me I would have.

Another year another great service with Monti Bug's!! Dave just came out and took care of a…read moreproblematic wasp nest in an outdoor kitchen. He was amazing.!!! Don't even waste your time calling anybody else they're the best.

Monti Bugs is the best. Being a realtor for over 24 years I've dealt with a lot of different…read moretermite companies and no one compares. Rick, Al, and their crew go above and beyond to make sure the job is done right and take care of any needs that may arise after.

Al's Pest Control Unlimited was referred to us by our realtor about 10 years ago. Al treated our…read morehome for termites and came back the following year to check on things. Today we had a major incident in our sunroom. It was infested with insects with wings, I mean they were everywhere and there had been no sign of them until today! We quickly cleaned them up and called Al to come rectify the situation. Instead of coming out and charging us a whole lot of money for treatment Al had my dad describe the particular insects and their features and had us take pictures to send him. My dad described the insect and sent pictures and Al called promptly after receiving them to tell him that it was just flying ants and what to do. This guy has restored my faith in humanity. He is an honest man, I mean the man could have come out, told us it was something it wasn't and charged us a lot of money for it but INSTEAD he consulted with my dad over the phone and didn't charge us a PENNY! Al is definitely someone we will be referring to our friends and family (if needed, hopefully not because who wants pests, am i right?)

Al's Pest Control was referred to us by a long-time customer friend with a business on South…read moreStreet. By pure luck, I spotted and trapped a sampling of what ended up being termites swarming between my kitchen and storm windows. Al's came out immediately and advised on a course of action, and we scheduled the termite treatment. At the same time as the consultation, we had the basement treated for sewer roaches that began making the occasional appearance. All advice was made while being mindful of our dog. Great tips for prevention of all the common pests were shared. This all occurred a year ago. Without a doubt, Al's Pest Control's advice and treatment was spot-on. The termite treatment was effective, and I have not seen ANY bugs anywhere in the house since then. The dog is still alive and healthy. They will be coming back soon for a followup termite inspection. I highly recommend Al's for their honest and effective service.

Professional and flexible. Had to cancel an appointment due to a tenant not being home and they…read morerescheduled right away. Lori is terrific to communicate with. my go to for any pest problems in our rentals!

We contacted Frankie to see if he could do some basic service in our home. We contacted him on a…read moreTuesday and left him a voicemail. He texted us back with an ok emoji. That was it. No words exchanged at all. Just an emoji. We felt this was odd and asked him what that meant and if he would be available to service our home. Finally a family member of his got back to us and said he would come to service our home on Friday. On Friday, my husband waited over an hour for him to arrive. He did not receive a call or message telling him he would be late. My husband arranged to take some time off of work so he could be here at home when he arrived. After an hour my husband had to return to work. I feel this is unprofessional business and if you should have any type of serious problem that needs immediate attention you should look elsewhere.

cannot say enough about this company. we had carpenter bees brought in by our neighbors property…read moreyears ago. since using monster we have had none. also we had mice problems so they took care of that too. we have the quarterly service which is very reasonable and keeps us protected from termites as well. Eric is a new employee and came out today. what a great job. so respectful of our property and polite. we will never stop using this company. and when we sell our home it will had value to the price because we can show we have protected our property. Karen Forrest Moorestown nj.

I have been using Monster Stompers since January 18, 2020. They are very courteous, professional…read moreand friendly. The service is excellent. They take the time to explain everything. I mean EVERYTHING! When they come to my home they exterminate the outside and inside. I find the cost is excellent for what they provide to me. You can't go wrong using their services! K. Wiley, Turnersville, NJ