We contracted for two bathrooms to be done. When the owner was not around the plumber were…read morecomplaining that they are plumbers not tile guys. They told me the companies tile guy quite so the plumbers were having to do the tile and plumbing. The owner himself was also doing the tile. Needless to say the tile work is bad. The threshold of the shower was cut backwards and installed upside down. The beveled edge for that section is on the bottom so it does not match the rest of the threshold. Tile not level poor spacing and the wall of tile bows out. Not professional workmanship at all. I would not recommend this company to do any tile work or plumbing to my enemy. Here is why I do not recommend them for plumbing either. The bathroom remodel tile shower is the most aggravating. The one show leaks under the big plastic rubber base they put down before putting in the stone in the bottom of the shower. We now cannot use the shower because when anyone showers the water runs out from under the shower and into the bedroom carpet. A train wreck of a job. Beautiful expensive tile and stone ruined by terrible craftsmanship and a bathroom that leaks bad when used. What a train wreck. I talked to the owner and he wants me to pay for all the replacement tile and stone if they to come out and demo the shower base and redo it. He also wants me to pay for the labor. This should have been done correctly the first time and I should not have to pay for more tile or the labor to fixed the disaster they created. This company does not stand by its work. Do not use this company for detailed quality bathroom remodel work. My recommendation is Just use them to unclog your drain.

Doug and Eric were fantastic to work with. We just purchased our home and our home inspection…read moreidentified a number of small plumbing issues to deal with - clogged septic line, leak in hose behind fridge, flapper valve in need of replacement. Once here, they also drained the hot water heater (to eliminate the sulphur smell). And they came back to tweak a couple things after the initial visit. We are very satisfied with their work and would recommend them to anyone.

Billy and Chris installed a new water system for us. They arrived as scheduled. The price was…read morefair, the parts installed were of higher grade then required ensuring longer lifespan/quality. At the end, they allowed me to video them as they instructed me how to change filters in the future. I would definitely recommend them!

After a weekend of standing, then very slow draining water in my kitchen sinks, I called Carter…read moreplumbing this morning. To my delighted surprise they said they would have someone here in the next 15-30 minutes. Billy and Chris showed up within that time, asked about some other plumbing issues I had mentioned to their office, and after looking at all the problem spots, got to work. They replaced 6 hose bibs (all were 26 years old and had been problematic for a while), flushed my tankless hot water heater and repaired it's condensation line, and got both sinks draining perfectly. That was not a quick fix as there was a clog way down there, greasy something and they had to use a couple snakes and then another tool to fix it. I was worried they would say they couldn't get it, but they just kept working at it. They said they don't stop until they have fixed something or tried all available means of repair. They were both professional, friendly and pleasant to work with. The jobs were fairly priced. I will call RJCarter for all my plumbing problems and highly recommend them.

We had our house repiped, had a new water heater installed and replaced the steel tub in one of the…read morebathrooms. The crew did a fantastic job! They were clean, quick and efficient. The city inspector even commented on how impressed they were with the work. Colin managed the project from estimate to finish, and even secured someone to come in after them for the drywall repairs. All communication was clear, never leaving us wondering what was happening and when. We're especially grateful for the flexibility they provided to help keep costs down. I highly recommend this team.

We have been using Water-Tite since 2014. We have had them replace toilets, put in a whirlpool…read moretub, water softeners, water filters, etc and just recently James and Kyle did an excellent job replacing a garbage disposal. They are always quick to respond to our calls and professional in their work. We would highly recommend them for any plumbing needs.

Needed some work done and was referred to Bill Shafer plumbing. Really appreciated the honesty of…read morethe work and fair pricing. glad we were told about them. Would definitely recommdend to others and use again.

Called one day, not an emergency. Jeff came, diagnosed the situation, got what he needed in his…read moretruck and within a short period of time we were back in business. More important, Jess was polite and professional. I'll use the for all my pluming needs in the future.

I've had this company to fix, repair or replace plumbing issues twice. Both times they were prompt,…read morecourteous and hard working. Had outdoor faucets replaced and indoor kitchen sink fixtures replaced. Both times were an awesome experience with excellent prices. This company has it all together. From scheduling, confirming, and completion of work with knowledgeable plumbers!

Mr. Pipes showed up to the job ready to work. They plumbed from a single sink vanity for double…read moresinks and hooked water and drain lines, all for the best bid price out of three estimates!

Colossal waist of time. No customer service and not professional. I met the owner Steve and couple…read moreof his employees. They came to my property for a new bathroom estimate. His crew were all over my property to check where the pipes were. I gave Steve the plans and he told me he will get back with me the next day. After more than two weeks and multiple phone calls, I was told by Steve that he needed to talk to his other guy to complete the estimate. 16 days went by and this is the email I received from his secretary: Hello, I just spoke to Steve the owner and he informed me that he will not be able to do this job. He has way too much on his schedule for the next few month. I apologize for any inconvenience.

I bought a water filter system from a friend of mine down in Fort Lauderdale. She said it shouldn't…read morebe a problem to have it hooked up. We called three plumbers and still they did not know how to hook it up! Finally these guys came out and hooked it up in about an hour! Their price was reasonable and fair and we were so happy when the job was finished! These are the only guys we will call for any plumbing issues!!!

came when we needed them through our home warranty and Josh provided excellent servicesread more

Dave was very prompt, professional, reasonable andpersonable.read more

Armando serviced our septic July 15th of 2024. Pleasant man. Two weeks ago, March 2025, we had an…read moreissue with clogged toilets. My husband went out to look at septic tank and found that Armand never put our filter back in. Where would it go? My husband believes he cleaned the filter and placed it on his truck to finish the job and forgot to put it back.

Schedule a septic pump out service for today 5/21/25, on Monday 5/19/25. The lady confirmed my…read moreaddress, date and time. I left work early in order to be home for the service time of 3:30 pm. I was waiting, no call/no show. I called Herbert Weems business and the lady looked and saw my ticket and said I don't think he'll make it today, but I'll call the driver and check. She called me back to say, he won't make it- he had two emergency service today. Sooooo, What is the purpose of scheduling an appt??? She stated he'll be there tomorrow, with no consideration of my time waiting today! You can't just assume tomorrow is good, since you do not know my schedule. I let her know that tomorrow didn't work for me. No regard, consideration, or apology for them not keeping a scheduled appointment and my time loss from work. The woman said well I'm canceling you now.