You will not find a better company to do your work. The quality or service, pricing, and professionalism is only surpassed by their willingness to help. The owner is one of the best people I have met in my long time on this planet. He will literally drop anything he's doing to rush to your aid. If that wasn't enough, he is always ready with a kind word, great advice, and above all he makes sure you walk away happy. They will go above and beyond to treat you better than family. Honest to a fault. really. In this day and age we all know bull when we hear or see it, and these guys do not lie to you. They won't sell you more or less than you need. If he quotes you a price, be assured its the best for your needs. This company is hands down ready and able to do what it takes to ensure you get the best. Look no further. You've found the right guys and gals for the job. read more

The alarm for my grinder pump went off. I call American Pump Service. Charlie Palmaccio came to my house and immediately diagnosed the problem. He replaced the pump himself. Charlie is extremely knowledgeable, skillful, and personable. He explained how a grinder pump works. Further, he explained the dos and don'ts to extend the life of the pump. Charlie made a difficult situation very manageable. The replacement cost was much lower than other services. Charlie is great to work with. He is very friendly and affable! I recommend American Pump Service very highly, with absolutely no reservations. If you have a grinder or sewer/septic issue, call American Pump Service. You will be glad you did! read more

Great experience with American Pump Service. I was having issues with my drainage field where it was puddling on the surface when the pump kicked on. Charlie came out quickly and gave me a quote to do a "top job" that was below estimates I received from several other companies. Charlie also saved us the time of obtaining permits and approval process by getting those on his own. His entire team was very easy to communicate with and took the time to answer all my questions I had during the rebuild process. I would HIGHLY RECOMMEND Charlie and his team and will definitely work with them for any future issues that may arise. read more

Charlie is awesome. Flexible payment METHODS (Cash, credit, PayPal, check). Timely response and very reasonable prices. Had a grinder pump go and one company wanted to charge me $4000 another $2900. Charlie was much more reasonable. I originally scheduled service for the following Monday as I had to wait for a check from my landlord to arrive. Check came early, I was able to cash it and Charlie was able to fit me in the next day and even offered to come on a Saturday if that was better. I won't use anybody else in the area! read more

My wife and I have a vacation home in the Poconos that we frequent on weekends only when weather permits. We noticed our outdoor sump pump grinder was overflowing and not functioning at all. American Pump came out to survey the damage and told us it needed to be replaced and reconfigured. They gave us a great price and did the work while we were back home in our primary residence. They texted photos of the job and billed us a week later. American pump was a pleasure to work with while 100 miles away. read more

We called American Pump when we had a problem with our pump. We called a few companies and we were told that we had to wait a few days. American pump not only came that day but realized that it was not as bad as I thought it was. Knowing that i'm from the city and did not know a thing about septic tanks, they could have told me anything and I would have believed them. They were very nice to deal with, explained to me what was going on. I would absolutely call them again if I needed help. read more

I didn't even realize my septic pump grinder wasn't working until one day I saw water overflow from the tank. And then there was the odor!!! At the recommendation of a friend, I called American Pump Service. Best call I ever made. Charlie came out, took a look, gave me an estimate, and had the new grinder installed within two days. Great service, reasonable price, great sense of relief. Like my friend, I recommend American Pump Service with no hesitation. The service was excellent... read more

I have called on these guys in the middle of winter with a foot of snow on the ground to service grinder pumps at my properties. They consistently show up and get the job done at a reasonable price. I have had great experience with the pump they use, it has been approximately four years since they performed the first job for me, and I have called on them on multiple occasions. I have only had great experiences with them and highly recommend them for any pump work. read more

What I value most about their service is that they are very honest. I had called once when I had an indication that my pump wasn't working. However, the problem cleared up on its own. Even though they came out when I wasn't home they didn't charge me an outrageous fee and told me the problem cleared itself. I wouldn't have known if they didn't tell me. They're very responsive and have provided great service. They're my go to whenever a problem arises. read more

American pump service Came through for me in ways I did not expect. The team was very professional, Punctual, Most importantly they treated me with respect. They listened to my concern and provide solutions I can select from. They went over and beyond to assure that my Concerns were addressed on A timely Manner. I highly recommend American pump service to anyone Looking to get the job done right! THANK YOU!!!! Ana Vasquez read more

I am a builder and have several customers with septic. I recommended American Pump Service and every one of them was completely satisfied with which how promptly they responded and corrected their problems at a reasonable price. I have used also for my personal house and business and I find them to be reputable I definitely would recommend them. read more

Best service in the area. Fast and reliable. I got tired of calling the same guy that wasn't fixing anything and overcharging me every time. Finally I found American Pump Service and they were able to resolve all the issues with my grinder pump and when the same issue came up within a day or two they figured it out and didn't overcharge me. read more

Excellent service with grinder pump malfunction. Very important that the problem was resolved promptly after my emergency call. Very crucial - a short-term rental which guests needed over a weekend stay. Repair person was friendly and knowledgeable. In summary, I can give an outstanding recommendation. Sincerely Neil Brown Freeland, PA read more

We had American Pump Service replace our defunct grinder pump a few years ago. A year later, we had them install a new pump alarm panel. We also had them come service our pump when it was not functioning properly. Each time, I have found them to be very knowledgeable, professional, and quick to respond when needed. Highly recommended. read more

Reliable, knowledgeable technicians that understand the anxiety you as a customer are experiencing and do everything within their power to alleviate that feeling. They never suggest more than you need and the pricing for the services that you do are reasonable and presented without pressure. A good service with a great service team! read more

They answer their phone and/or call back when you call them. They show up when they say they will, usually the same day, and they know what they're doing. Their prices are very competitive and they stand behind their work. Really, if you have a pump problem these folks are the people to call. They're that good ! read more

American Pump is my go to company for grinder pump issues or septic motor issues. They are always on point and they arrive when they say they will arrive. Charlie and his crew are very knowledgeable in their field. When you need someone to repair or replace your pumps American Pump is the one to call. read more

excellent, honest service. Did what they could to make a winter time septic tank install as painless as possible and remembered on their own without being asked to come back when the weather was appropriate for grass seed. American pump will always be our first call when it comes to septic needs. read more

When called for assistance in resolving a problem with my grinder pump, received a prompt response and immediate home visit. Technician was polite, professional and knowledgeable. Problem was resolved and technician offered pointer on how to prevent and reoccurrence of the same issue. read more