I am eternally grateful for PAEC and especially the Math for Trade apprenticeship class with…read moreJordan. I started out not knowing much and with an extreme lack of confidence and with the Tuesday and Thursday classes I have improved drastically. The amount of care Jordan puts into preparing his students for the test is evident and the fact that PAEC is working to give adults like me an education is really special. I'm so glad I took advantage of this class and the resources provided. Thanks again Jordan you're awesome. Antonio Silvera

The other two reviews are from 2015, and I attended in 2018. The office staff has been replaced…read moresince then and are very courteous to everyone. In the Anatomy and Medical Terminology classes my teacher was honestly the most approachable, caring, open, and understanding teacher I have ever had in my life. The other students tended to be on task, the tests were fair, and I would 100% recommend this school to any adult looking to gain more knowledge in any subject.

I came here for my biannual CPR/AED and First Aid certification, and it was honestly the best class…read moreI've taken for it. The instructor was awesome--super engaging and made the info easy to understand. What really stood out was that she was bilingual, speaking to me in English and the other student in Spanish, and translating anything important so we were both on the same page. Super thoughtful and inclusive! The class was interactive, visual, and straight to the point--no time wasted, which I really appreciated. Highly recommend Revive Health and Wellness if you need your certs done right!

I have taken BLS and ACLS at Revive Health. Great instruction and pace! Very enjoyableread more

Got a same day class and loved how the teacher made everything feel so effortless. A great…read morerefresher course. I would definitely recommend this for anyone needing it.

Patrick is a great instructor and very professional! I was able to quickly get into a class for my…read morerenewal. Highly recommended!

Great staff and great training. Course instruction taught very well. Highly recommend this CPR…read morefacility Thank you.

I have been doing my ACLS/BLS here for years and keep coming back. Well run, easy-going, caters…read morewell to different skill levels.

For people looking to get CPR and First aid certified this is the place to go! My instructor…read moreMeeying was knowledgeable, confident, and fun! This is my second time getting recertified, and let me tell you from now on I'm only going to be going through CPR for life. I never felt truly confident in my CPR skills the first time around , but going through here I feel more than ready for any circumstances and situations that can occur.

I am giving one star because of the teacher, who was excellent. I was very dissatisfied with every…read moreother aspect of my experience as I shall describe, most likely in painful detail for most of you. As a day care provider for the past 20 years, I am required by law to take a recertification class for CPR every other year. I have done this so many times, My schedule is that I have to take it between January and March of each year. Every class has an average of 10 students who each have to pay $70 to spend a whole day going over material. The day that I went was in January and was quite cold outside. However the room was was freezing as well. It was 52 degrees. When I asked the instructor whether they had any heat. she just laughed and said "That's so funny/." I was surprised that no effort was made to turn any heat on in the room. As we sat, none of us could take off any of our coats and those that had hoods on their coats soon had them around their faces and we had to hold our hands against our bodies to keep them warm. While others may be more timid, I am not one to suffer in silence and I repeatedly complained about the temperature. Finally the other students felt comfortable enough to join me in the complaints as well. We were so cold we could not even attempt to enjoy the cheap dollar store cookies and coffee provided as refreshments. I am a frequent visitor to the dollar stores so I immediately recognized the brands. I sipped at two cups of coffee,even though I didn't like it, just to try to warm up by drinking something hot and holding it in my hands. At one point, someone asked to let us at least open the curtains so that the sun could come through but we were told it could not be done, until one of the students got up and did it herself. The instructor did finally call someone to adjust or fix the heater but it was around noon before we had teat. Again the teacher's covering of the subject matter is not the issue in this review, it is the environment that I had a problem with and I am sure most other people did as well. And the fact that they were unwilling to spend even $5 per person on us for decent refreshments. The environment was so hostile due to the temperature, that I caught a cold and had to take the following Monday off work because I was too sick to attend to my job. I hope that the next time I have to take this class, the school will seriously take into consideration the comfort of the students.

Very helpful the fact that I can book the class last minute day of just couple hours before it…read morestarted I really appreciate this business. The instructor was very helpful and Informative, respectful, nice and funny to us all. Thank you for your service!

Great experience! Training was hands on and practiced…read morevarious different scenarios. Would definitely recommend for those getting into healthcare or public service. Great option.

Great fast service. They were able to help me with my insane schedule! The lobby area is tiny but…read morewhat matters is the care not the location. The staff was extremely friendly and helpful they gave me answers to my questions and they reassured me every step of the way. I went in myself to get a MRI that my doctor ordered I'm familiar with These machines and I had them done before. It all went smoothly and I look forward to useing this place again if we ever need to because it was fast and convenient

Very long wait, had me waiting an hour and a half even though there was only four people before me.read more

If you are scheduled for a procedure at Premiere Surgery Center, I highly recommend reading this…read morereview. I was scheduled for an outpatient procedure at Premiere Surgery Center in Concord, CA. Although I have undergone several similar procedures with the same doctor, this was my first visit to PSC. I checked Yelp reviews before my procedure and became concerned by what I was reading, particularly the more recent reviews, ranging from about 26 days to a year old. There was enough consistency in the complaints that I felt I needed to address my concerns. I called PSC and asked to speak with an administrator. I was told the administrator was out and there was no one available. I then asked to speak with a charge nurse or floor supervisor. This was around 10:00 a.m. I was told a nurse would call me. By 2:00 p.m., I had not received a call, so I called again and was assured I would receive a call before the end of the day. By 4:45 p.m., I still had not received a call, so I called again. There was some confusion, but I was eventually connected with a nurse. I explained my concerns. She was already aware of the negative Yelp reviews and was extremely professional, personable and reassuring. She shared her history with PSC and my doctor and took the time to address every concern I had -- and then some. That conversation completely changed my anxiety level. She was confident and knowledgeable, and I felt much more comfortable going into my procedure. She also told me the procedure room would be very cold and suggested appropriate clothing. I asked whether completing the patient forms online would save time. She confirmed the forms were current and that completing them in advance would reduce my waiting time. The morning of my procedure, I arrived with my paperwork completed. PSC asks that your driver wait outside, but if you need someone with you for support, they do not object. Upon entering, I was greeted and my initial information was taken. I was directed to the registration/waiting area, which had quite a few people waiting but was comfortable. The reception staff were personable, organized and clear. Because I had completed my forms, this part went quickly, and I was called to the back within about 10 minutes. As I walked into the pre-op area, I immediately noticed that it was clean, organized and comfortable. There were large, puffy, cushioned chairs covered with clean sheets, with individual areas separated by curtains. The chairs were comfortable and much more inviting than I expected. The pre-op area was not large, but it was arranged efficiently. Even as more patients arrived, it never felt chaotic or overwhelming. Privacy was consistently respected, and the bathroom was extremely clean. My nurse, Myra, was very pleasant. She explained the procedure and started my IV quickly and easily, which I particularly appreciated because I am not a fan of IVs! She also respected my request regarding IV placement, which had been documented during my previous telephone conversation. I felt that someone had actually listened to me. About 12 minutes later, RN Chantel took me to the procedure room, only about five minutes past my scheduled time. She was extremely personable, confident and reassuring. As I walked through the facility, I paid attention to my surroundings because of the concerns I had developed from the reviews. What I saw was clean, orderly and well maintained. Yes, some spaces were small and some furniture was aged, but nothing was unacceptable. I saw no reason to be concerned about the size of the rooms. The procedure room was clean and organized, with equipment and supplies arranged in an orderly manner. I felt confident that I was in a professional medical facility. By this point, I was completely at ease. Once I saw my doctor, Dr. Hou, everything remained calm and went smoothly. Afterward, I was taken by wheelchair to recovery, monitored, given water and crackers, and checked several times before being wheeled out to my waiting ride. A special thank you to Myra, Chantel, Aeyzah, Hanna, Christine and, of course, Dr. Hou. I also want to recognize the registration staff, whose names I unfortunately did not get. My experience at Premiere Surgery Center was extremely positive, and I felt secure in the environment. I am not discounting the experiences described in other Yelp reviews. Everyone's experience is personal, and I can only speak to mine. However, I did not see or experience the issues described in the negative reviews I had read. In fact, my experience was quite the opposite. Based on my experience, it is clear PSC takes pride in the service they provide. Everyone I encountered was professional, personable, respectful and attentive. Most importantly, Thank you, Dr. Hou and the entire PSC family, for taking such good care of me.

Another Reviewer compared the waiting room to the DMV and that is accurate: it's crowded, people…read moretalking loudly, one woman was using the speakerphone option on her cellphone (so everyone got to listen in on this persons inane conversation for about five minutes), then she started up conversations with the poor people around her about the stupidest topics which were seemingly picked at random in her hamster-wheel of a mind. At one point, I was (thiiiiis close) to asking her to pleeeeeeaaaase shut the heck up but I was saved by the bell when my name was called. Behind the door in the receiving/prep room it looks and sounds like a Detroit assembly line. Nurses/techs are quickly moving hither, thither and yon at blinding speed, loudly speaking to patients and each another and lowering gurneys, with patients onboard for the ride, with audible "thunks". (They even return sedated patients back into the prep room after their procedure right there in front of God and everybody! I wouldn't have believed it if I hadn't seen it with my own two eyes.) Yes, the prep room has privacy curtains but they're not fully closed so neither your privacy nor dignity are their concern. *Truly, there is nothing even remotely comforting or calming whatsoever about being in the prep room, where efficiency at all costs presumably reigns supreme.* To whit, I saw the physician that would perform my procedure greet a patient, then see them taken to the surgical suite, perform the procedure, return and greet another patient from whom he was removing cancerous polyps in his colon (I know this because as I mentioned before, everyone can hear everything in the prep room), perform the procedure and return to the prep room for me--all within the span of 25-30 minutes! Like I said, efficiency reigns supreme! In the surgical suite I was briefly acknowledged by the doctor performing my endoscopy and no one else. The anesthesiologist walked over, checked my IV line and I asked him if he was using propofol to which he literally grunted in the affirmative, then walked away while a surgical tech unceremoniously placed an oral bite block in my mouth (no explanation, just ruthless efficiency). The anesthesiologist returned, juiced me up with a fresh dose of "Milk of Amnesia" and down I went. I woke up in the prep room after obviously being wheeled back under sedation in front of the other patients-in-waiting, my "privacy" curtain hurriedly "closed" and I was told to get dressed. (For all intents and purposes she might as well have told me to hurry up and clear out.) The physician arrived at my bedside (gurneyside?) and provided me with the paperwork and photos of my procedure, asked if I had any questions, to which I had none because I was still a bit foggy, and promptly beat feet for the next patient. Efficiency at all costs. Seriously, it was a dystopian wonder to behold. I would not have been surprised in the slightest if the shady doctor from the Simpsons walked in and said, "Hiiii, everybody!" Yes, it's like that. One bright note: the nurse who ran my IV, Stephanie, did a superior job! Quick, virtually painless (really just felt like a tiny pinprick on the top of the skin), no bruising and only the smallest dot on my hand afterwards. Give her a raise--she's fantastic!