Great fast service. They were able to help me with my insane schedule! The lobby area is tiny but what matters is the care not the location. The staff was extremely friendly and helpful they gave me answers to my questions and they reassured me every step of the way. I went in myself to get a MRI that my doctor ordered I'm familiar with These machines and I had them done before. It all went smoothly and I look forward to useing this place again if we ever need to because it was fast and convenient read more

Very long wait, had me waiting an hour and a half even though there was only four people before me.

Fast and convenient place. The front staff are professional. The people that do the work are pretty darn good.

Absolutely the worst place for an MRI... Their tech Jordana is extremely rude. She left my husbands legs dangling off the table and refused to let me help him. He cannot walk on his own. I was told that the manager works from home and is not available. read more

Let me tell you something. I took my mom here. First there's a man in the waiting room. Then after my mom and I came, two other women came. All of these women are 65 and older. One by one they all turned in the forms they were asked to complete, then the front desk clerk started asking all of them THE MOST PERSONAL questions that should NOT be asked where EVERYONE in the waiting room can hear! Questions ask, when was your last period. Or how many pregnancies you had. And I could go on. I was mortified and embarrassed and they weren't t even asking me! I asked to speak to the office manager, who unbeknownst to me was sitting right behind the front desk clerks asking these questions. The office manager proceeded to ask me to come behind a door and into a private room, then closed the door. Now you'd think this would be extended to patients so they could answer these sensitive questions, but it was not. I told her I'm not trying to get these girls in trouble but as the office manager the whole waiting room should not be privy to hearing these women's PII and this is a HIPAA violation and this needs to be fixed. And on top of that there's men in the waiting room hearing the questions and their answers!! This is not right. She took what I was saying, but I don't know if there has been any changes. If you go there and they start with these questions, stop them immediately and ask them to ask you these things in private. read more

I called on May 21, 2026, to schedule my 1st appointment. I couldn't talk to anyone. The line kept hanging up every time it was my turn to speak to a rep. After 45 minutes spent calling back, I gave up. Please check the reviews and make sure you avoid this Clinic. read more

Came here to get an ultrasound done and was instructed to drink plenty of water before arriving. The ladies at the front desk were pretty nice and pleasant to talk to. I was checked in right away and was told I will be called back shortly. I hate holding in my pee for a long period of time so I was struggling lol. But luckily I was called to the back and was done before I realized. read more

See all

By far the rudest people. I normally don't like to leave negative reviews, but I couldn't help this one. I brought a friend in who is visually impaired. I filled out her paperwork for her, and they told her to have a seat, she would be seen shortly. Her appt was at 1:00 pm, we arrived at 12:42 pm. At 2:08 I inquired about the wait, they told me there were 2 people ahead of her. At 2:25 I asked again, and in a condescending tone, was told there were others ahead of her. My friend didn't leave until 3:30. Being rude is uncalled for. Being rude to a person with a visual disability is highly uncalled for. 0/10 do NOT recommend this place for ANYTHING. read more

I've been here several times for MRI's and a CT Scan. I have issues with these procedures, I'm a big guy so these machines are a bit of a squeeze plus I am prone to panic attacks. But everyone here is just great, they're friendly, professional and courteous, both at the front desk and the staff in back. They have gone out of their way to make the process smooth for me, making me feel as comfortable as possible. Their work is top-notch and have provided my doctors with exactly what they are looking for. Just a quick note... Don't forget to ask for a copy of your imaging on CD before you leave. I have had to come back or had to have it sent to my doctors later. read more

All I am going to say is go somewhere else and do your imaging! rude staff! Inexperience staff

This place is amazing. The staff was really nice. Got to me right away. Didn't wait longer then 5 minutes. Got my ct scan and x rays done by william. He is very professional at his job. Was very smooth. You could tell he knew what he was doing. Thanks william and office staff. I would definitely recommend this place to everyone l!! read more

Great place. The staff was Amazing. They're very prompt in their service, while not compromising in quality.

I am only reviewing the mammogram lady . She was hurting me the entire process, her hands are so heavy and mashing .my boobs and I was literally screaming and she didn't care to pause to relieve .y pain ...she went on to just get it done as fast as she can. I will change my medical group because of this experience. I should have walked away when she asked me which side of my family is my niece...when I a responded ^ huh?^ she must have felt insulted and intentionally hurt me. Do not get you mammogram here. read more

Had to get MRI and the lady's here was great. I had 2 appointments everything went well don't believe the reviews. I was scared at first because of the reviews but this office have good service. Thank u for your services read more

Extremely dissatisfied with AMI's service regarding mammograms. My mom went for an appointment and the technician, LISA, was very unprofessional. She did not wash her hands and refused to wear gloves in the beginning. Afterwards, when my mom requested gloves, LISA was forceful, rude, and hurt my mom during the entire process. AMI doesn't require their technicians to wear gloves, but if a patient asks for it, they become hostile and aggressive. We will not be getting mammograms at this place and we recommend you to find another clinic. read more

They kept extremely close to the schedule. They were great with my grandson. I've used them in the past myself and had the same excellent treatment. The people there are extremely friendly and courteous to people of all ages. read more

I've been here quite a few times, definitely had times of waiting. But I recently came again with my son for his x ray and went at lunch time hours without an appt and was helped right away no wait time. And they were wonderful with him considering he has autism and particular needs and anxiety. I've never had a bad experience here, only experiences of long wait times. read more

Wonderful experience from staff, especially Mikayla and Scarlett. Would go again for services. Made an appointment and was able to get in and out on time with no delays. Very friendly staff that explains everything and very kind and gentle throughout the process. read more

Stay far away from this place. Everyone I come for an X-ray they always have an excuse as to why they can't actually do any X-rays. Want to make needless trips in pain back and forth from your home to a dis functional imaging service? This is just the place for you. No thanks! read more

1) They tried to make me sign a consent form for procedures I wasn't even receiving. The consent form stated that I consent to the procedure and would waive all rights if something happened. Employee stated that it's a general form that everyone signs but I actually read the fine print so brought it to their attention that it's asking me to excuse them from any liability for a procedure they weren't even supposed to perform. What would have happened if they mistakenly gave me that procedure and I had signed the form? 2) They never sent the images to my Dr. Was told they would send it in 1-2 days. After 5 business days, Dr.'s office confirmed they never received it. read more

Don't go here if you are pregnant. Very depressing 20 week anatomy scan. Young ultrasound tech would bang on my stomach to make "baby move" without giving me notice. She would bang really hard. She was so rough. It was so painful. This is not my first child so let me tell you this is not the way to do it I woke up sore today, I can't even touch my stomach. Please don't go here if your pregnant. Drive further away but don't go here. read more

Missed my breast cancer had mammogram was positive went back for imaging said it was gone, 9 months later stage 3 breast cancer, didnt do ultrasound or other protocol. The tech said she didnt feel good after being in the hospital all weekend, this was in 2006 but still have not recovered from this disaster read more

I found AMI to be very professional. The front desk personnel were very nice and tried to get my insurance information verified in a timely manner and they did. Businesses have to verify your insurance coverage. Anyone could walk in and give them an expired or bogus insurance card and their stuck with the bill. William the tech that took my XRay's was very professional and a great guy. I would certainly recommend them highly. read more

I want to recognize William necklace for doing a awesome job and the receptionist carmona. William had a lot of patient wait for awhile because I was on the phone. Patiently waiting and take he's time . You guys so blessed to have him on your guys team. Keep it up. read more

They are realllllllllly hard to find (if you are headed that way, they are behind the oil changers, and in front of the big kaiser building...) The 1st time going here I almost had a nervous breakdown trying to find them (we literally drove around in circles for about 20 minutes... very frustrating). I have been here twice and the staff are super friendly and efficient. read more

Antioch Medical Imaging - Diagnostic Imaging Near Me - Antioch, California

MRI tech SHAWN was absolutely amazing! I have had 4 MRI's in total and the previous 3 were so painful, truly painful. SHAWN made it so that I was comfortable, warm, cushioned and he talked to me and communicated what he was doing. I appreciate him so much and glad that he went above and beyond in not only his customer service but his work as well. Extremely thorough. Thank u SHAWN Mr. MRI tech I will never go to another place or c another MRI tech again. Great experience especially for it being an MRI LOL FYI: if I could give more than 5 stars I would! read more

Let me start by saying I had gone to this facility over a decade ago and it was good, no major issues, in and out. Over the past two days of miss information and receiving the run around, I couldn't imagine ever coming to this facility. There website is not up-to-date in regards to what time there services stop. So that's strike one. Strike two can in when I had called prior to showing up, specifying the reason of the visit and the representative states the online time (which was wrong). After we arrived, they stated they do not do x-rays after 4pm. We showed up at 4:04pm. They review my documents and said to come back tomorrow. Third, we showed up the following day to be told that they do not perform the requested imaging because they do not have the equipment needed to perform the specific x-ray. It's apparent that the individuals at the facility are not paying attention to detail and are not considerate of other's time. read more

This was the first time I have brought one of my children here, however I have been here several times. The staff is always very friendly . The office is clean and well maintained. They have always been very accommodating with scheduling. They take pretty all insurance and there had never been any trouble with getting the results of the procedure. My son's Primary physician is John Muir medical group and initially referred us to another imaging place in Concord. They didn't have availability for over week. AMI took us right in. Highly recommend. read more

Antioch Medical Imaging - Main lobby and waiting area - Diagnostic Imaging Near Me - Antioch, California

I wish I could remember the lady's name that did my mammogram this morning. I think her name was Tess but don't hold me too it..lol I have lower back issues kills me to stand in one place to long. I had told her I may have to sit down a few times before this is over. She graciously said no problem I'll just do you sitting down and she did. I have been doing mammograms for over 30 years this by far the best one I ever had. I have had other things done though the years there too I find AMI very professional kind courteous. read more

I have been coming here for years. A few weeks ago I needed to get an MRI. The man who took the MRI was rude and condescending. He acted like I was taking up his precious time because I had to have an MRI done. Hopefully, someone in his office gives him some customer service training; hopefully, I NEVER have to have another MRI done with this man. I also want to commend the work of other staff members, working at this facility. The front staff is always friendly. I have had X-rays, ultrasounds and mammogram, and the technicians completing these test have been courteous, helpful and respectful. read more

I am very happy, I finally got my CT scanned for me, I feel proud of it but I face my fear, I was given extra time with CT scanned the radiologist take good care of me. I yes, recommend this place for CT or x ray! read more

Worst place ever!!!! Not only are they rude their communication skills are crap. They don't care about your time or your appointment. They take walk ins first even though you are the one with the appointment. I have had to come in 3 times for the same thing because they have no respect to follow the schedule. Everyone is rude!!!! read more

So unprofessional. Front desk gossiping and eating/ drinking, the nails are atrocious. Medical offices should require short nails not 2 inch talons. Tired of going to facilities where clearly presentation isn't a priority. read more

Really irritates me to be asked to come in 15 minutes early to "check in" only to be sitting here over an HOUR now still waiting for an appt that was SUPPOSED to be 45 minutes ago. I work for a dr and i will tell you there is NO excuse for running this far behind. I could have gone to lunch had they notified me they are behind schedule. Now due to their lack of concern for keeping their appts running on time i will miss lunch AND at this rate be late to pick kids up later. RUDE read more

I have been here twice. Once for an X-ray and soon after for an MRI. Both visits as well as a few follow-up phone calls to them were handled very professionally. The front office and rooms were clean. The staff was extremely attentive. There was almost no wait time for each appointment. read more

I have had a great experience here with imaging, however the obnoxious woman talking on her cell phone, when there are signs posted asking to refrain from such, should have been addressed by staff. read more

Do not trust these people! My father was left in an MRI and everyone was closing up to go home when he wandered out looking for help. Doors were locked and his caretaker could not get in to get him. Awful!! read more

AMI was wonderful. They squeezed me in very last minute. The waiting room was full but everyone was moved Along quickly. I was treated really well. Hurt my head which is why I was there. I also really like the radiologists there. I have read many reports from AMI they take measurements and write detailed reports unlike Kaiser. I highly recommend them. They also will work with cash paying customers. It was cheaper to just pay then go through my insurance. Btw, I pay a huge amount for insurance but try not to use it due to high deductibles. read more

Don't call just before 5pm, they will put you on hold and you get to listen to their damned after hours message loop over and over. Thanks so much for that! Next time just let the damn phone ring. How lazy. read more

Front desk needs an over haul. The receptionists are rude and move at the pace of snails. They don't check the sign in sheet, I sat in the waiting room 20 minutes for my appt. when I went to ask how things were going, they had no seen that I had signed in. I was waiting rt in their waiting room, not like I was hiding. I have been here about 4 times, for pregnancy, carotid ultrasound, mammograms, and MRI. The technicians in back are very knowledgeable and friendly. They have quite a few appt times and are rarely booked up. read more