Wow, those old reviews are out of date! I have always been seen on time, cared for by friendly,…read moreefficient staff, and my presenting problems have been thoroughly evaluated, explained, and treated. Today was no different. I waited less than 5 minutes. Intake with assistant was thorough, professional and friendly. Xays were done on the spot. Ten minutes later pictures had been reviewed with doctors and treatment options were presented to me in detail. I have arthritis, and injured my knee (direct impact, knocked down by a 60 lb dog running fast straight at me, playing our chase game). I chose a cortisone shot, which was administered painlessly by Seth. (Although I was advised to expect relief in a few days, tonight the difference in stiffness and pain is remarkable.) Seth recommended exercises that would strengthen the supporting musculature around the knee, and said water aerobics is ideal. I left feeling very appreciative of and impressed by the care of this team and the efficiency of the office. That has remained constant for the past 15 years that I have been a patient here.

I am not happy with the associates in Orthopaedic Surgery in South Burlington, VT. I have waited,…read moreon several occasions, longer than an hour past my scheduled appointment. The nurse brought me into the examination room, only to leave me sitting for 15-30 more minutes by myself. The horrible part is the paper thin walls which allow for the conversation in the next room to reverberate in the room you are in. If they were talking about the injury of the other patient, that would be fine, but that is not what they were talking about-they were "shooting the breeze and talking about a recent move, etc. This went on for 20 minutes...After all of my wait, Dr. Kaplan spent less than 10 minutes with me, giving me no real answers or follow up appointment, only sending me away-returning to the other room with the patient he had been talking to before. I can't believe I had to pay a 20 co-pay for almost an hour and a half for an 8 minute doctor visit that gave me NOTHING. VERY DISAPPOINTED.

Great place with amazing staff. Came here with major neck issues, and after regular treatments I…read moreregained mobility and now feel much better.

Clean establishment with a relaxing atmosphere! Student…read moremassages are well worth the money but also great professional staff for deep tissue massages as well. Highly recommend!

I called and left a detailed message and never heard back from them. I understand that the practice…read morecan be busy but they did not even have the curtesy to communicate that they were not taking new patients. I tried calling at times that their website indicated that they where open. Never got a real person on the line. Same recorded message. I have a rule that if any business can't even bother calling me back after I left a message not to use their services and absolutely never recommend them. I believe that is a reasonable expectation.

Best dental office experience ever! From the time I entered the clean, bright office, Dr. Schaberg…read moreand his staff were gentle, caring and professional from start to finish. I had to change my appointment due to a scheduling conflict--- they were very understanding and accommodating. The staff is friendly and knowledgeable and thoroughly explained every procedure. Alina, the hygienist, did an awesome job of cleaning my teeth. I didn't have any anxiety as she cleaned, x-rayed and polished them. After a thorough exam, Dr. Schaberg recommended a crown for one of my teeth. Impressions were taken, a temporary made and within a week I had a beautiful new crown. Painless, professional and friendly...this is the office for me! Thanks for giving my my smile back!

I saw Maria a few times and liked her style and work. I was disappointed a few days before my last…read moreappointment she cancelled me according to her assistant. I tried to get a call to discuss why she would not see me anymore and she refused to speak with me. I find this unprofessional. I would not recommend this office.

Kara and Maria are both fabulous physicians and advisors on women's health and beauty - inside and…read moreout. I recommend them highly.

Once again a great experience at Absolute Wellness Healing Spa. The atmosphere there is so healing…read moreand restful that any stress you might have had when you walk in literally goes away. I had an amazing 90 minute massage with scented oils and hot rocks. Very professional. All the tightness in my shoulders is now gone ... Can't wait to go back in 3 weeks.

I went here once with a gift certif and was so impressed! the environment is clean and calm, I was…read morevery pleased with how intense and deep the therapist was able to go in my deep tissue massage. excited to go back!

It truly saddens me to have to give this feedback. I have an undiagnosed intestinal condition that…read moreI've dealt with the 30 years. My primary care doctor has cared for me for the past 18 years or so. She is one of the practitioners with Richmond family medicine. I feel that Over the past few years, she has taken less concern about my condition and health and more concerned about being politically correct in the eyes of Richmond family Medicine. Recently, I've met with a geneticist as the last resort to try and determine what's going on with me. That meeting failed to provide any adequate information and my doctor has essentially washed her hands of moving forward to diagnose my condition. I called Richmond family medicine to let them know that I was not happy that I was being pushed to the wayside and if my doctor was not going to provide me with the necessary care, then I would look for a new primary care. One would think after 18 years you would get a phone call from your doctor to discuss the issues. Unfortunately, that did not happen. I was told that she would hate to see me leave ,but maybe I would be better suited finding a doctor elsewhere. I spoke to the practitioner manager that handles all of the doctors At Richmond, family health and after explaining my concerns, she did exactly what I thought she would do and that is run to the defense of her doctor. I have wasted more time at Richmond family medicine and with my primary care when my time could've been better spent with someone else. If you value your health and refuse to just take I don't know for an answer, stay away from Richmond, family medicine and their practitioners. It's sad to say, but my veterinarian takes better care of my dog than the practitioners at Richmond family medical due for their patients.

See attached photo for explanation. Previously posted to…read morewrong account accidently, but this is where it belongs. For Richmond Family Medicine in Richmond Vermont.

This practice has cancelled two of my appointments at the last minute. I have not seen a dentist in…read more10 months because of this. I did not cancel these appointments; the dental office did. They also informed me that although they accept Delta Dental, an insurance company I contracted with because the dental office told me that they accept this insurance, I may still have to pay the cost of my appointment upfront because one of their providers doesn't accept Delta Dental. If that provider performs my checkup, I will have to pay upfront and wait to be reimbursed. Also, I cannot request another provider who accepts Delta Dental perform my checkup. I have paid upfront before, when I had dental insurance they did not accept, and I had to chase down my reimbursement because it was sent to the dental office, not to me. They never forwarded to me until I called and asked for it. I called the office to let them know I would no longer be a client, for all the reasons listed above, and received an uninterested "OK" from the person on the phone. If you have other options, I would definitely recommend finding a more reliable dental provider.

I've intentionally waited several weeks to write my review as I generally do when I receive less…read morethan adequate service as I want my reviews to be factual and less emotional. I had scheduled a cleaning with Essex Family Dental in April of this year and upon doing so was asked to update my insurance information as it had been a short while since I had my teeth cleaned. While doing so, my insurance had in fact changed, so I gave the biller/scheduler my new insurance information. Prior to my cleaning, I received a text message asking me to confirm my insurance information and appointment, which I did, as I did not want to incur a fee for a no call, no show appointment. Upon my arrival for my cleaning, we confirmed my insurance information a third time. I was excited to get my teeth cleaned as I love my hygienist and ONLY schedule appointments when she's available. She's truly the only reason I've continued to go back to this practice as there has been so much turnover and customer service has gone down. After my cleaning Dr. Liberman Liberman came in and acted as if I were a "new" patient. Mind you, he and a couple of his colleagues have had their hands in my mouth several times. It made me feel extremely under valued as I continue to use their services and had to remind him, he's seen me on several occasions. It was clear that he did not glace at my chart or any information prior to coming into conduct my very quick oral examination. At the end of our interaction, we proceeded (me, the hygienist, and the scheduler) proceeded to schedule a follow-on visit approximately two weeks out for a very small filling, at which point they provided me with a written estimate that the procedure would cost me just under $50.00 to the filling. Fast forward a couple of weeks, I go to the office, check-in, confirm my insurance information again, proceed to get my tooth drilled and pay for my filling. No big deal, right? About a month later, I get a bill for about $350.00 dollars for unpaid dental fees. Hold the mic please, as I went onto my mobile app and confirmed I in fact had insurance. I promptly phoned the office to talk about my billing error and of course, got their voicemail and left a disgruntled, detailed message. A couple of hours pass, and I get a return call from a gal in their billing department. I explain the situation and share that there must be some error that was coded incorrectly or not properly put into their system. She proceeds to tell me, not quite and that I do in fact owe the $350.00ish dollars as my new insurance was not in network. What? How was I supposed to know that? The biller proceeded to gaslight me and tell me it was my fault and that I should have known my new insurance was not in network, to which point I countered that her office confirmed my insurance not once, not twice, not three times but on four or more instances and even gave me an estimate on my filling. Had I been a brand-new patient I would accept ownership, but the office confirmed my insurance several times after my cleaning and proceeded to render services, to which she advised me, "the estimate was off your old insurance policy". She advised me that I was responsible for my insurance not covering all the services. I instantly grew frustrated with her due to her lack of empathy and care; I work in the financial industry and it's my job to "advise" my customers of all their options. Had she or a colleague of hers told me I was out of network; I'd have had made an informed decision based on my financial and oral care needs. It was evident someone had not done their job (by her admission) and I was paying the price. So, I'm taking my business elsewhere after about five years. Since Dr. Makay and his wife took over ownership of the practice it's gone downward. I"ll be sure to let friends, family and the community of my experience and why they SHOULD not go here for their dental needs. Do better, Essex Family Dental! You just lost a valued and loyal patient because I was gaslight and poor bedside manner.

Called to get a Doctor and was asked if I had a doctor then basically told that If I was not from…read moreout of state I can't get a doctor there. Is this still America? What makes people coming in from other states better than me? Just wondering??????

What's the point in having a primary care physician if you never see them? I think this is…read moreprobably my biggest gripe with Given. I've been going there for a number of years now and I think I have only seen my doctor twice. Is he even still there? Given Health Care is associated with Fletcher Allen Hospital so you definitely get that "too big for their britches" feel. There isn't a lot comfortable about the office - it's pretty standard but I'm usually there to seek medical advice, not evaluate the aesthetics of their reception area. That said, I have been quite pleased with the care I have received from Darla Witmer, RN. She is quite knowledgeable and respectful of whatever it is you might be dealing with. The location works well for me and, as mentioned, Darla is great, so for now, I will remain a patient of Given.