When they bring you back to donate you sit in a chair and if they bring back people that have been…read morethere less time than you 30 minutes later they service those people first and make you sit there for an hour. They're a bunch of jackasses

So I'm giving a review today because I'm sincerely concerned and tired of what I keep seeing …read more This isn't my first location for adma I know how they typically move and some of the best people work in them however the powers that BE has a bottom line that is to be met and they're meeting them at the expense of the morality of the employee's and that Continues to impact the wellbeing of the entire operations of said centers all in which I've donated at Norcross,marrietta,Kennesaw and now conyers in the time I've experienced all these location something most of the staff don't even know of these same spots. The same is constant throughout (PS.Cladia it definitely not you so bare with me)so this tells me it isn't the staff no it is the upper management see every one has someone they kick down to get the bottom line completed... There lay the issues (culprit) inadequate communication ,inability to respectfully communicate. See when individuals aren't being heard on either side (Huston) there's a problem and this isn't going to last in this way very long because we all are adults so speaking to people nice nasty is a HUGE problem ... 1.when you hired and trained someone now they know and understand what to do ,but to add hoops to jump thru not good 2. I have seen adma promote within,just not hire enough people to make it not always be a issue of over worked people. If you take care of your people they will take care of you ADMA! I is so obvious these crews are not happy and over worked all the time.... Do some anonymous surveys In these surveys ask real stuff find out what people are feeling. If you gotta see if it is a person who makes everything difficult that doesn't have to ask names remember it is anonymous why run off 5 people and it could have only been one,every 3 to 6 mths and see the truth at some point you should want to stop the habitual turnaround the donors ME hates it.... My company did the survey thing and one of my suggestions was implemented I asked that the trainers to not be the sole trainers because me having the one I had she was a lot and I almost quit before even starting because of that one persons energy I got a different person to complete my training with and I did extremely well. ADMA We are your TRUE employer Without us the donors there's no you ADMA we need you and you need us.. I hope the powers that BE sees this

Sammy and the whole staff are amazing! They are so professional and efficient. They get me in and…read moreout so fast. Many thanks to Freedom Plasma!

#1 comment, they need to hire more staff particularly someone to work just the Front Desk. Nurse…read moreLakisha Mason was wonderful, she was doing two jobs on the day of my visit, she was personable and pleasant.

This facility has been great since my 1st visit. I like that they play a diverse selection of…read moremusic overhead while donating. They are efficient (in and out)

Beware of BIOLIFE ;-( Appears they think they're better than any other plasma collection…read morecompany. BioLife can go FUCK OFF! BioLife - Needs to seriously educate their staff! I was checking out BioLife on May 14th, told has to be 7 days from last visit to CLS was May 11th, told to return on May 18th. Spent 3+ hours becoming a new member at BioLife, after the full exam, getting drained and told to return on Wednesday 20th as that would be 2nd in 7 days. I return to BioLife on 20th, told I'm still popping up in system at CLS, so return on 22nd today. Now, told that because I have popped up 2 times as another center, I'm band from BioLife for every!!! That's there rules, not anyone else's rules. So I have only gave plasma once in 7 days (Monday to Monday is 6 days) but, because I checked in on 20th and the 14th (gave nothing, no blood test or plasma), just checked IN, I CAN'T go to BioLife Plasma every again! That's just dumb! All because there STAFF us not trained properly. Spoke with manager stephanie , and she apologizes and says we'll train her people!

This is regarding the Cumming Facility. One of the…read moretechnicians was coughing like they had TB. I provided my phone number 3 times and they still got it wrong. I question the infection control as they were touching everything. We had tablets to answer questions that were not wiped down. They missed my vein - I never gave blood as the pain of multiple attempts caused me to become congested and shooting pain in arm.

I haven't been able to donate for almost two months now because my pulse is too high after the fda…read morechanged their stuff for donations. Now someone's pulse has to be between 50-100 instead of 50-110

The mobile crew that comes out and does the drives in Grayson (Grayson City Hall and Methodist…read moreChurch) is phenomenal! They always have great music going and upbeat attitudes.

For my third time donating platelets, I wanted to check out LifeSouth's Northeast Georgia Center in…read moreGainesville, which is actually much closer to my house than the Greater Atlanta Center in Dunwoody (18 miles north vs. 34 miles south). After you donate at least once to LifeSouth, an employee will call you at least once a month to see if you can make time to come in to donate again. Since there is a high demand for platelets yet a small number of willing donors, they want regular donors to be able to supply blood and blood components to local hospitals in Florida, Georgia and Alabama. According to LifeSouth's website, "Platelets help patients with bleeding disorders caused by leukemia and cancer treatment, or open-heart surgery." This time, I made a 10 am appointment for a Monday for me and my sister (Yoomee H.) to donate platelets. I specifically wanted us to have the same time slot so that we could start and end around the same time. Unfortunately, things did not occur as planned for my third time donating platelets... We arrived a couple minutes before 10 am, and we were checked in by a very friendly woman at the front desk. She told us that they were happy yet surprised to have us there to donate platelets because they "weren't expecting us," even though I had made the appointment the previous week. To make a very, VERY long story short, we both waited over an hour before we were able to even have our initial blood test and interview, which must be done every time before you donate blood, platelets, or other blood components. After we finally had our interviews, we had to wait another hour or so to get started with the donation process. This was incredibly frustrating. When we checked in, we were warned that they were understaffed that day, but they did not indicate that we would have to wait THAT long! The phlebotomist who performed the platelet collection on both me and my sister was very sweet, but it was obvious that she was incredibly flustered about being the only person taking care of us as well as a whole blood donor. She had difficulty locating the vein in my left arm, which I usually have the donation done through, and even punctured it in the wrong spot. So eventually, she drew the donation through my right arm - and both of my arms had to be bandaged at the end. =( Arghhh... Like the donor center in Dunwoody, the platelet donor seats are pretty comfortable, they provide you with a blanket and heating pad under your arm (because it gets cold), and you get your own TV and remote to occupy your time. And unlike the Dunwoody center, this one has a decent library of DVDs if you want to watch a movie while you're donating, or you can bring your own! I picked a DVD to watch, but the phlebotomist forgot to turn mine on for me. Fortunately, I brought a book to read while I was donating for about an hour and a half. Overall, this LifeSouth Community Blood Center gets 2.5 stars - minus 2.5 stars for the ridiculously long wait to even get started because they were so understaffed. I was not happy that I had to spend over 4 hours at the donor center and get punctured in both arms. I have to mention, however, that the staff was super friendly, welcoming, and apologetic, and I really appreciated this. Although they assured us that they usually don't operate this way, I'm sorry to say that I simply can't bring myself to return to this location. I will drive further to the Dunwoody location, which is the main location in Atlanta, for my future donations to LifeSouth. [Review 107 of 366]

The staff was fantastic. I came in with my mom for my first time donating and they were so…read moresupportive. They interviewed me and I told them about a disorder I have that can make you pass out during things like this. They sat me down and found the proper vein very quickly. When the woman stuck me it barely hurt, she definitely knew what she was doing. About 4 minutes later I started feeling dizzy and passed out. Once I came back I was covered in ice packs and the entire staff was around me seeing if I was okay. They handled the situation so well, I was impressed. They had me sit and wait to leave for about an hour so that I wouldn't faint on the way home. Great job lifesouth Gainesville!

Didn't even make it to the vitals or physical. Got denied based on my address alone. I live in a…read moreextended stay because my husband works there as maintenance and we have to live on site.

I spent 2.5 hours for my initial visit and then I was told to get something from my doctor's office…read moreand send to them. I did that the same day and haven't heard back from them since then. I've called and left messages and still no response. I guess there is no big need for Plasma right now.

After being told by Red Cross customer service that seating accommodations could be made, I…read morescheduled an appointment at this location hoping for a better experience. Unfortunately, it was even worse. When I politely asked if I could donate while seated, explaining that lying down made me uncomfortable, the staff not only refused my request but also spoke to me in a hostile and condescending manner. In front of other donors in the lobby, I was questioned aggressively about why I didn't want to lay down, making me feel embarrassed and unwelcome. I had come in willing and ready to donate, simply asking for a basic adjustment to make the process more comfortable. Instead, I was treated rudely and left feeling like I was a burden for even asking. This is not the way donors should be treated -- especially when Red Cross constantly stresses how urgently they need blood donations. This experience makes me wonder how many willing donors are turned away not because they can't donate, but because they are treated with so little understanding and professionalism. Very disappointing.

It was my first time doing it. The team there was very nice and helpful and answered all of my…read morequestions.

The staff honestly doesn't care if you live or die here. There seems to be an ever changing list of…read more"protocols" that depends on who's actually working that day. Very inconsistent. Also I've called many many times and only once was I ever able to get someone to answer the phone. Plus just be aware that if you ever have a doctor's order to give blood, that's not enough. You must obtain a form from LifeSouth and have your doctor fax it to their home office. Then it'll take at least 2-3 business days to process but forget trying to call to verify if it's been processed because nobody ever answers the phone. Most likely you'll just waste time going in. Terrible operation in my opinion.

Always receive great service here, the welcome is real, feel confident in this location to give…read moreblood. Will give Double Red Blood next time for sure!

This place is clean. Everyone is so friendly and nice and caring. Great staff will never go…read moreanywhere else.

I went 3 different times to try and donate. Each time they said my veins wasn't good enough. I left…read moreFrom there and went straight to CSL plasma and donated with no problem. If you really know what you're doing you wouldn't have Any problem finding the vein!! I wasted my time and gas. I will stick with CSL plasma.