What a fantastic experience! We were greeted by a lovely volunteer who helped us sign-in and gave us free t-shirts, post-it notes, and stickers! My husband and I felt very comfortable, appreciated and well taken care of. The facility is very professional and takes clients safety and confidentiality as top priority. Since we both made appointments on-line it was quick and easy. All employees were highly skilled and thorough. Over all it only took us 45 minutes and we felt really good about donating. We will not hesitate to do this again in the next few months. read more

American Red Cross Donor Center - Treats provided by staff. - Community Service/Non-Profit Near Me - Tucson, Arizona

Awesome experience, happy to give always! Clark and the rest of the Tucson team are always so kind and inviting!

I don't always give blood, but when I do, I give blood here. Use the Rapid Pass before you arrive and your visit will be super fast. I miss the Nutter Butter snacks for post-donation, but the mini oreos are making it easier. read more

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Dear American Red Cross, I'm writing to share a frustrating experience I had during my recent attempt to donate blood at your location at 7139 E Broadway Blvd. After seeing repeated notifications about the critical need for blood donations in March, I scheduled an appointment for 5:45 p.m. and made a 24-minute drive across town to do my part. Due to traffic, I called ahead and informed the service center that I would be arriving approximately 8 minutes late--at 5:53 p.m. The representative I spoke with assured me that it would be fine and that I would still be able to donate. However, upon arriving at 5:54 p.m., I was turned away by a staff member--a short Latina woman wearing glasses--because I was one minute past the cut-off. While I understand the importance of punctuality, I was disappointed that a one-minute delay, especially after being told it would be acceptable, resulted in being denied the opportunity to donate. It felt dismissive of the urgent need for blood and the effort I made to contribute. I hope this feedback helps ensure more consistency in communication and more understanding in situations like this in the future. Sincerely, Alex Reyes read more

Stopped by today to donate and was turned away by a rude volunteer! These people make it so hard to donate blood. They are refusing walk-ins and are doing appointments only. The problem is the redcross app doesn't have any appointments available in Tucson period for the next 120 days. The place was completely empty and they could have easily accommodated me. The only appointment listed in the app is an 8am, so I booked it and walked in and then was treated very poorly! If this would have been my first time giving blood I would have walked away and never thought twice about stepping into another donation center again! The need is so great for blood the Red Cross is doing everything to prevent you from giving it! Sad! read more

I have been donating blood/platelets at this location for many years and I have never had a bad experience. The staff and volunteers are friendly and efficient. They explain every step of the procedure as they go along and keep you feeling relaxed. They are well trained and answer any questions you may have. The atmosphere in the donation area is always comfortable and relaxed. If you're donating platelets they have DVDs or Direct tv that you can watch to keep you amused during your donation. It's a good way to get some "ME" time and do a good thing for others at the same time. Recently their hours of operation have expanded, making it so much easier to fit an appointment into my busy schedule. I would recommend this center to anyone who currently donates blood or to anybody who has thought about it but hasn't worked up the courage yet. Trust me, these people will take good care of you. read more

I've had my not so good experiences here where a not so experienced tech has left me bruised but that can happen at any donation site. Everyone here is incredibly nice and just doing their job. I initially came thru for a platelet donation on Saturday morning. When I arrived for my scheduled time to donate I was told that I needed to wait an hour and a half. I said I could not do it. The receptionist mentioned they can try tok fit me in to donate whole blood as opposed to platelets and they did. They were able to get me in and out a lot quicker than I was expecting. 4 stars for not respecting my scheduled platelet donation appointment especially after multiple phone calls and email reminders to be here for that date and time. read more

The staff and volunteers here is super professional and helpful! They set aside two water bottles for us this weekend when we donated to make sure they were there when we got done! Also, I have a huge, tremendous, silly, but very serious fear of needles. I don't know why. I've given blood a number of times before, so it's not like I am going to die, but they tried to give me a tetanus shot a few weeks ago, thought since I am an adult that I could sit in the rolly chair, and I rolled my butt right out of the room. But the phlebotomists are very nice and helpful and tried to make me feel at ease before sticking me. And it totally didn't hurt as much as I thought it would! I mean, the paper I was holding had a million bite marks in it, but that was all pre-needle. If I can get past my terror of needles, anyone can! (Flying is still a different story) read more

If you are looking for a great place to help others by donating blood and platelets then this is the place. The people there are always friendly and helpful. The place is clean. Once your done you get to sit and have some snacks. For platelet donation I recommend coming with a tablet or something and some headphones to watch a movie since it can take up to 2 hours to donate these. read more

American Red Cross Donor Center - Community Service/Non-Profit Near Me - Tucson, Arizona

i've been to this particular strip mall a million times since i moved to tucson (seeing as they have in-n-out right there on the corner). it was only the other day that i saw the american red cross doner center hiding in the back corner! i was really excited to see them there because they are close to the house, and i am not always able to make it out to different donation sites (like pima cc). today, at 11:30AM i walked in to the center and was greeted by a lovely volunteer. she gave me the run down on what i needed to have, did i eat breakfast, lunch and then handed me some information on donating blood to read. when i was finished with that, i waited for my turn. they took me into a private room and went through a series of tests (blood pressure, temperature, hemoglobin, etc) and then left me alone in the room to take the question and answer portion by myself. when i was finished with that, tim, a phlebotomist, took me over to a station and set me up for my draw. he was very friendly and explained everything thoroughly (even though this wasn't my first donation) and got my vein on the first stick! within 10 minutes i was all done and ready to go. they send you over to a refreshment center where you can sit and rest for a minute and drink some cold water or juice and eat a snack. there, another volunteer will ask you to make your next appointment 56 days from now. this is a great donation center -- very clean and great people!! join the cause and donate today!! you'll help save THREE lives! read more

It's 2021 and gay people still cannot donate blood due to DISCRIMINATION! I cannot believe they are so antiquated in policy while they beg for blood everywhere else. Don't even try if your gay. You will be turned away. They've missed out on clean 0- blood for decades!!! read more

Make an appointment- show up- donate life-have a cookie. If you follow those steps you will be in and out of here in under an hour and you will have earned your "karma" for the day. I have heard horror stories of bad phlebotimists but I have never had a problem at this location. If you haven't donated before start and if you have had a bad experience before try out this location. read more

I stopped by today without an appointment to donate blood. Excellent experience Coming back soon.

O neg guy here. Been a donor for many years. Having recently moved to Tucson from a different state I recently had an apt setup for me by a friendly ARC telephone call. This location is the closest to me. Was open but not ready for patients at 12 when my apt was set for. Hostile dynamic between the front desk and phlebotomists. Phlebotomists taking vitals and doing the draws are indifferent to the patients. Overall I felt like I was treated like a commodity. Sorry, cannot recommend this donation center. read more

I have been a regular platelet donor for the past 20 years minus three separate one year deferrals. I have donated well over 300 times between United Blood Services and American Red Cross. The culture of the Red Cross employees has changed dramatically over the past 4-5 years, and not for the better. I have tried to donate two times a month approximately two weeks apart. I also work full time Monday thru Friday. The availability of appointments for persons who work full time weekdays is poor. So you can imagine my extreme annoyance when I set up a weekend day around a planned donation and I am called and told not to come in because someone overbooked appointments. Really? And I continue to get almost daily emails begging me to come in and donate. What am I supposed to do???????! This is just wrong. read more

For such a busy intersection you'd never know this was tucked away in the corner of this plaza. but please pay attention! Donating blood is so important and they have this office running like a well oiled machine. Very friendly staff when you enter the front. they explain what will be done, how long it will take, etc. The technicians in the back are all very efficient, take time to make sure you're comfortable with each step of the process, and friendly. They provide sincere thanks about a thousand times while you're there which makes you feel very good :-) You can call ahead to schedule an appointment so you don't have to wait. I called at 9 am on a Sat AM and planned a 11:00 appointment and was out the door by noon. and mine took longer than most - apparently I have weird veins. but the technician was great; able to stick me the first time; and took care to ensure things were all going smoothly throughout the process. Thumbs up for a very clean, well run facility. Make the trip and save a life!! read more

I've donated blood here two or three times. Whenever I've gone they've been very nice and friendly and it hasn't taken too long. I've had no problems at all while actually at the donor center. So, the reasons for my two star review...I don't know if this is still a problem but it took forever to even schedule the appointment because they advertised a phone number on the American Red Cross website that didn't work. So, I had to call the national number, which then transfered me to the Southern California Red Cross because of my area code! alskfjdlsj! So many people don't have the area code of the area they currently reside in! It should just ask you to type in a zip code or something! Anyways, I EVENTUALLY somehow managed to talk to someone that could help me schedule an appointment. Then, when going to the appointment I couldn't find the place for a very long time because it was way further down Broadway than I thought and I was very new to Tucson at the time! But I couldn't call for directions because the phone number was still the wrong one and I couldn't find anything online to help me!! Arg!! Anyways, my rating might be a little harsh but it was a very irritating experience. read more