My first visit to donating plasma was a very long process, as it is for every new donor. It will…read moretake about 2hrs, so prepare for that. During the 1st visit, one will have to watch an 18m video on what plasma is, what the process is like when donating, before, during, and after, different techniques you can use so that your blood won't clot the line, how the blood will be returned back to the body, etc. you will be taken into a room where, you scan your fingerprint to serve as your identity each time you visit. In this room, you will also tell the tech all locations of tattoos and body piercings. SN: if you have had a tattoo, a touch up on a tattoo, or body piercing within 4months, you will be deferred! You will then sit in the waiting area until you are called to answer 63 short questions about your health and medication use. Once that is done, you head over to the first line so that vitals can be taken. Once you pass, you will then go in another line labeled DONOR FLOOR. You'll wait until someone yells "Next" and proceed onto the Donor floor where there's rows and rows of curved chairs meant to have your legs elevated. Chairs are wiped down before sitting. When donating they will tell you to pump your fist to get the blood flowing. Now once I sat and the needle was in, I saw this woman who was flapping her legs up and down like Chucky . At first, I didn't know why she was doing it. I just thought she was being childish and impatient (at least that's what it looked like to me lol). It wasn't until my second visit (which took about 35m max) that I saw a man doing the same thing except his legs were going faster than the previous woman. Before you know it, his container was already filled with plasma, so I started doing the same thing. I was in and out of the donor floor within 32m! The ones who weren't pumping their fist and flapping their feet like Chucky were staying there 1hr minimum easyyyy. Staff are respectful, clean establishment, and they take great care of you from beginning to end. * You can only donate up to two times in a 7day period. New donors receive a higher incentive than return donors (must donate 5xs within your first 30days). As of June 8, 2024, new donors receive $100 for the first three donations and $75 for the last two donations within a 30day period.

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

Went to octapharma plasma today to give and they was closed, closed at 3:45 when they are open…read moreuntil 7. This is not the first time I've came here and they were closed. If you can't service your customers and stay open until you're supposed to close, close the place down or get some people that want to work. This is bad business.

This location recently opened and looks very nice inside. There are a few still in training since…read morethis location is relatively new. Also, the kiosks used to check in seemed slow to upload considering its new. Maybe a reboot is needed. With COVID, more sanitizer is needed in different areas. You use your finger to sign in at the kiosk and when getting your vitals done but there is no hand sanitizer. Also, not sure if blood pressure cuffs and beds/chairs are sanitizer after each use. Apparently a person who donates plasma can only be given two sticks at most to donate and neither attempt worked for me. I've donated many times in the past and usually you feel the stick since it's about a 16G needle. I actually didn't feel the second stick but it also wasn't in the vein. In their defense, I was probably slightly dehydrated. I'm going back in a few days to try again. While I could go to another location, every staff member was very nice and they get five stars for customer service. Obviously I am not including the ability to stick someone the first time every time. I'll try to edit and post an update later. I would also like to add that it's not a good idea to go in a group if it's your first time. I referred two friends and we all showed up at the same time and the process took longer than usual. There's only one person that was doing physicals for new donors. What to bring - A local address is needed. This can include a military base address if you are TDY and a statement with your actual home if record address is needed too. - SSN card. There are a few alternative options and you can call and ask them about it. - a book to read while you wait and donate - I get cold easily and bring a blanket with me - water and a snack (vending machine has chips and soda) There are currently a few different promotions. Not sure or can't remember what they include at the moment. Not much of a wait, if any, to donate for returning donors. There's also lots of parking. Recommend checking out this location.

PLEASE READ!!!! i went in TWICE first day 02/19/2022 everyone was so nice,process takes around 1-2…read morehours ur 1st time fast forward to screening and physical,im not sure of her name but she was very nice & friendly !! Jasmine did my screening and she was also very nice !! Day 2 : 02/21/2022 around 3:30 pm I decided to Give it a 2nd go ,eating well and staying hydrated everything was quick and easy! Got straight over to the chair to get hooked up and Alexis was there again to help me ! She got me setup and i was good to go!! I was doing great comfy and all! But here's the kicker, i was MORE THAN 98% done with my donation when I started to feel dizzy,confused blurry vision and a nasty feeling, i told them and they immediately came To my side with ice packs and this nice girl also came over to fan me i never got her name but i wish i could say thankyou for being there for me, she asked me if i was feeling nauseous and for a short time i wasn't then ,the unthinkable happened, up came my food (gross ik), the girl helping me was so quick to get the trashcan,all i kept saying was im so sorry and im so embarrassed, she comforted me Saying not to be embarrassed and it was okay,after that whole episode they took me Off the machine and Nate came to check my Vitals,give me a gatorade and make sure i was okay, the last girl was the one who bandage my arm dont know her name Either but she was also a sweetie, if yall ever see this Thank you everyone who was there both days for helping me and making sure i was okay you guys are super professional and a bunch of sweet hearts I appreciate every single one of u more than you know

l've been to the same Virginia Beach (Chimney Hill) location…read more3 times. The first time I was deferred rightfully so. Second time, I was told they were short staffed and to come back Monday at 9 am. I was there for FOUR hours on that Monday and they still couldn't tell me if I could donate plasma. They have to check with a doctor about a very common injection I received for osteoarthritis. No one is available at the front desk or elsewhere to answer any questions or guide people when they come in and waiting 4 hours is ABSURD! I will not be going back. Very unprofessional!

I was deferred because my vein was missed causing excess bleeding. I had to provide a letter from…read moremy doctor stating I didn't have a bleeding disorder and confirming my meds. It still took another week because their "doctor" only comes once a week. Today I went in only to be told I'm permanently deferred because my meds that haven't changed don't match what's on file. Nothing has changed. I asked twice to print a side by side but the "nurse" wouldn't. She also said I wasn't truthful about asthma. Apparently they don't know what medications are for. They have lowered rates so my guess is they want to weed out people to save money. Not save lives

This place sucks they are slow all the way from pricking to getting you unstuck when you finish…read moreyour donation they are rude as f*** like if it's anyone's fault they don't know how to do their own job I sat for an hour to just be pricked there was only 8 people ahead of me once I finished my donation I sat for 16 minutes just to be unstuck it's a waste of time never going back to that ghetto place

They refuse to pay the $10 I'm owed from April 30 just because I have to pay for them shutting down…read morefor a week. Other than the lack of honesty about the pay I have no complaints about regular staff. The care has been above average.

Horrible facility. Very prejudice. They also have it set up to where no one can make complaints…read morewhen the unqualified technicians abuse and mistreat patients. They lack compassion and respect for people. My mom was mistreated with a needled left in her arm, the manager lied to cover for the technician and laughed about the situation. Very dangerous facility. The white female's technicians as well as the white manager are very rude and I am concerned for other's safety.

I decided to donate my blood for the first time today and decided to go with this location. The…read moreinside was very nice and I was helped right away. The lady who supervises was very nice and patient with me. The service blew my expectations everyone was so nice. My vein were too small and kept causing problems but the staff was patient and quick. It was very packed but they were fast and acted accordingly. I was told I couldn't continue the donation for the day due to infiltrating bc of the veins were so small but I'm welcomed to try again at a later date. I'll definitely be going back and trying again! Hopefully it takes next time!

The facility is beautiful..I mean beautiful and clean. The staff is so slow. I made an appt for…read more530pm yesterday, actually got there early and finished the kiosk by 530pm. No lie, I did not get stuck until 7pm..this is a norm here. No sense of urgency whatsoever. It's a shame

take forever too do screening standing in line for hours. other than that I would give 5 stars but…read moreonly get 3

The Norfolk location had been doing a good job until 3x ago my husband had 1 particular young lady…read morereally hurt his left arm. It hurt so bad that he wouldn't use that arm to donate anymore. He was using the other arm fine until he got the same young lady again the other day. It hurt bad and the numbers stopped so she called over the Dr and he said to pull it out so.e to get it going again. It did but still hurt bad. By the time he got home his arm was bruised bad and he had a liquid pocket under the skin on his bi ep and one on his forearm. We called and spoke to staff then a nurse and we told them what the nurse was wearing and how she had a clear face cover on so that she wouldn't hurt anyone else. Theu didn't even care, much less have her stop from hurting people. I'm not an attorney but this is the exact definition of "NEGLIGENCE." They have been informed and still not taken action to remedy it nor have her stop from hurting the next people. I guarantee if her records are pulled she has hurt many more. Truthissearching@yahoo.com

7 years donating here. Staff is friendly and easy. With the exception of one incident with the…read moremachine, I've had very few issues. The people with issues for bruising may have underlying medical issues since I've never had issues with either arm. The new tier system is easy to follow and checking in on your phone makes things wave easier... The new method of max plasma intake is somewhat disappointing.

I used to love going here. The service is still great but corporate gurus have gotten rid of all…read morethe staff except a handful of good hard workers. They are working them to the grind expecting the output of a full staff. The lines are long. The staff are pulling two jobs at a time. Screening and sticking. It's. Not right. Someone in the states needs to buy those guys out to help care for the current staff then add more. People don't have time to wait 3 hours to get paid 65.00 I miss the big bonuses when we were paid 95 for being faithful donators.