Poor quality and workmanship. Holt Plumbing was a sub-contractor on renovation at my house (General…read morecontractor- Quad-A Construction). Replaced a cast iron 4" drain pipe with pvc. Which was fine but they did not properly tie-in the humidifier drain in my attic to the drain pipe. Hence now heating season is here and discovered water in my basement from the poor tie-in my attic. Water had been spraying on the attic floor for over 2 months before I discovered it. Also, left random pex pipe sticking out a wall in the basement (made no sense). And lastly had to make multiple requests to fix a leak in newly installed pvc sink drain. They were non-responsive to my general contractor and the gc did not follow thru on the outstanding issues. Not happy with the poor quality and do not recommend.

They started out as great very friendly and their employees were friendly too!!…read more Then it became apparent the plumbers they sent were not on par. The workmanship was shoddy and I had leaks in everything they installed. I had a sink, toilet, shower, and fridge water line installed. The toilet leaked first and they took days to come fix it saying the error was cracked toilet. It wasn't. It was installed poorly and didn't seal. That destroyed my hardwood floor because they wouldn't respond promptly. Then my sink drain leaked ruining the inside of my vanity because they didn't tighten the sink down and didn't seal the entire drain with plumber putty. I had to repair that myself since they didn't respond to my request for them to come repair the leak. Then my shower leaked because they put a joint in the middle of the pex line to the shower head instead of replacing the line with a new pipe and didn't tighten it correctly. Also, the shower head was installed 2" off center from the mixing valve which I thankfully caught before tiling. I work as a construction project manager and this was by far the worst I've seen. Avoid them at all costs. Maybe I got the guys who didn't know what they were doing but I have no idea how anyone is giving them more than 1 star.....

We have had great success with major plumbing repairs with Guthrie's Roto Rooter in the past and…read morethey have always been courteous and professional. When our drain plugged this last time, they were prompt, efficient , and offered a helpful suggestion. We will definitely continue to use their services in the future.

We have used Guthrie's for a long time and have always found them to very professional and courteousread more

Moving into a new older home can be frustrating. In our case it was. One thing after another needed…read moreto be repaired...then 3 months in our new residence, our basement toilet started gurgling and acting funny. Tom A. came out early the next day and using a camera found the source of the problem...and more. Not only was the pipe clogged but there was a break at the juncture with the city's line. Tom was marvelous working with the city and was able to assure us quickly that all would be taken care of. Within one day, the excavating in the street was done, new pipe put in, and road repaired. And it turned out to be a bit tricky given the location of the pipe. All at a reasonable price for the amount of work. Tom will take care of your sewer or drain problem for you quickly and you'll be able to rest easy knowing that you are in capable hands. Competence and trustworthiness can't be beat.

1 Star - Only for arriving on time, otherwise zero…read more If you don't want to read the long review: Extremely unprofessional, overpriced, failed to unclog the drain, and tried to upsell unnecessary major sewer replacement work with another company. I moved into a 1960s-70s home and soon had a basement main drain clog. I chose Allen's Plumbing based on their high ratings. They arrived on time but immediately began criticizing my real estate agent and home inspector, boasting about decades of experience. He spent less than 30 minutes with a snake, claimed it could not go past 50 ft, and pulled out only a small amount of debris and fine roots--about the size of a fist--yet dramatically acted as if my sewer was severely damaged. On-site, he pressured me to call my agent, rudely criticized them over the phone, and claimed I had only two options: dig up the basement or the yard, costing about $5,000. He insisted the pipe was broken and needed replacing, and charged $265 for the day's "work." He then called in another company with a camera (Kowski's Sewer Service), quoting another $250. This second company was equally unprofessional, failed to locate the blockage, and suggested I check with insurance about replacement. They also damaged my drain plug and left a filthy mess. The next day, through my teacher's contact, I hired another plumber--professional, clean, and determined. He used a snake to go 100 ft, removed a long arm's-length mass of debris, and found the real culprit: a clump of wet wipes. Problem solved without any pipe replacement. Clearly, my pipe was not broken. Allen's Plumbing exploits customers' lack of technical knowledge to push unnecessary major repairs. This is unprofessional and shameful. Businesses like this will not last long. I will continue to post reviews and file complaints on other platforms to warn others and prevent more people from being deceived and losing their money.

I called & made a service request for a possible plugged pipe from my garbage disposal to the…read moredrain. Sure it was something I could have done myself before several different physical issues, but Shawn was more than happy to handle it. Shawn was right on schedule he stated, took care of it in about 15-20 mins. Value is in the eye of the beholder; I was perfectly fine with the cost since I'm 17 miles north of Lansing, & it was handled competently. Thanks Shawn!

Went out of his way to accommodate my time frame. Meticulous in solving the drain problem. Call…read moretook longer than usual but still gave me quoted price. Very satisfied.

I called to ask about sewer cleanout. I found they had someone in my area of the city and he said…read moreif I send my address, he'd come by and see what the problem was. He was here in a matter of minutes, helped me clear the way to the cleanout as I've been sick all year and it was a mess. It didn't take long and he had my main line open and I was able to run water again. I was very happy with the service, especially 3 days before Christmas and I still had baking to do. And the cost to have the work done was quite reasonable. I would definitely refer Drain Works to anyone I know. Thank you.

Drain Works is an exceptional service! We had an issue with our main line and they went ABOVE AND…read moreBEYOND to work with the city and other parties to get the issue resolved. When it turned out that it wasn't fixed by the city the first time, they came back out on a Sunday morning to snake the pipes again and were incredibly kind, informative, and just generally a good time. 10/10 would recommend them to anyone who needs any work done.

Rick responded very quickly to our plumbing emergency. Great Saturday Service! Highly Recommend!…read more He was very helpful and professional. I will call him again in the future!

From the owner: Shepherd Plumbing has 35 years experience serving mid-Michigan and all of its plumbing& piping…read moreneeds. State of Michigan Master Plumber #8110738 - Fully Licensed and Insured. Call Us Today 517-667-1821 for Residential & Commercial Services!

These are amazing plumbers! Grandfather and Grandson duo. Straight shooters and hard workers!…read moreHighly recommended! Their prices are competitive and reasonable. You get what you pay for and these guys go the extra mile! I can't recommend them enough! Seriously

Joe and Jacob ran a gas line to my range. They were professional, efficient and respectful…read more Reasonably priced. If I need additional plumbing services I will definitely give them a call.