1 Star - Only for arriving on time, otherwise zero…read more If you don't want to read the long review: Extremely unprofessional, overpriced, failed to unclog the drain, and tried to upsell unnecessary major sewer replacement work with another company. I moved into a 1960s-70s home and soon had a basement main drain clog. I chose Allen's Plumbing based on their high ratings. They arrived on time but immediately began criticizing my real estate agent and home inspector, boasting about decades of experience. He spent less than 30 minutes with a snake, claimed it could not go past 50 ft, and pulled out only a small amount of debris and fine roots--about the size of a fist--yet dramatically acted as if my sewer was severely damaged. On-site, he pressured me to call my agent, rudely criticized them over the phone, and claimed I had only two options: dig up the basement or the yard, costing about $5,000. He insisted the pipe was broken and needed replacing, and charged $265 for the day's "work." He then called in another company with a camera (Kowski's Sewer Service), quoting another $250. This second company was equally unprofessional, failed to locate the blockage, and suggested I check with insurance about replacement. They also damaged my drain plug and left a filthy mess. The next day, through my teacher's contact, I hired another plumber--professional, clean, and determined. He used a snake to go 100 ft, removed a long arm's-length mass of debris, and found the real culprit: a clump of wet wipes. Problem solved without any pipe replacement. Clearly, my pipe was not broken. Allen's Plumbing exploits customers' lack of technical knowledge to push unnecessary major repairs. This is unprofessional and shameful. Businesses like this will not last long. I will continue to post reviews and file complaints on other platforms to warn others and prevent more people from being deceived and losing their money.

Tom was more than helpful with a sewer backup in my basement. It turned into a bigger problem with…read morea portion of my sewer line broken off. Tom fixed the sewer backup as well as the sewer line and worked with my insurance company. He was on time, straight forward, wrote up the quote for the sewer line repair and all it involved. He ended up saving me thousands of dollars as the work was less involved than he first quoted. I would definitely hire him again.

Greg Smith is the worst. Sells me a sumpump and stopped working and said can't help you! Wow!!!read more

I had a leak under my kitchen sink. I call Greg on Sunday and he called me right back and schedule…read morean appointment for Monday at 10. He was on time and was Covid 19 protected. He replaced my kitchen faucet and did a good job. He is very nice and reasonable priced. I have been using his service for 17 years.

Great customer service and very professional. I have had various plumbing needs handled by Whitney…read moreservices and am very pleased!

I highly recommend Whitney Services, Lansing for plumbing repairs. Nick Amblin is quick and…read moreefficient. He also explained what and why he was doing things as he worked. I've had very fast and friendly service done in my home by Nick. He always comes through with the quickness! He has done several repairs in this old house. Sharon Maguire

I called & made a service request for a possible plugged pipe from my garbage disposal to the…read moredrain. Sure it was something I could have done myself before several different physical issues, but Shawn was more than happy to handle it. Shawn was right on schedule he stated, took care of it in about 15-20 mins. Value is in the eye of the beholder; I was perfectly fine with the cost since I'm 17 miles north of Lansing, & it was handled competently. Thanks Shawn!

Went out of his way to accommodate my time frame. Meticulous in solving the drain problem. Call…read moretook longer than usual but still gave me quoted price. Very satisfied.

We have had great success with major plumbing repairs with Guthrie's Roto Rooter in the past and…read morethey have always been courteous and professional. When our drain plugged this last time, they were prompt, efficient , and offered a helpful suggestion. We will definitely continue to use their services in the future.

We have used Guthrie's for a long time and have always found them to very professional and courteousread more

Our basement flooded due to a broken sump pump and clogged drain. Technician Kyle showed up and…read morequickly diagnosed the problems. He was polite and enthusiastic, patiently answering all of our questions and explaining our situation. He replaced the sump pump and performed a drain cleaning with the "snake" equipment. It only took him a couple of hours, and he gave us a 10 percent senior citizen's discount. Kyle was a model of efficiency, an excellent plumber, and a real gentleman! From this point on, American Plumbing will be my "go-to" business for plumbing needs.

I have used American Plumbing numerous times including today. As usual everyone was 5 star! As much…read moreas I dislike having to use their service, as it's usually an emergent situation, they are fantastic!

Cameron has done large and small jobs for me (cast-iron drain replacement, unclogging sewer line,…read moresink drain replacement, urinal flush valve replacement, water heater anode replacement) . Good prices, great workmanship - he's the first call I'll always make if I need plumbing work. I wouldn't hesitate to recommend him for any work you need.

From the owner: Serving the Lansing area as a fully licensed, bonded, and insured plumbing company who are ready…read moreto assist with any project you need! Quality is are number one goal and to leave you informed and satisfied.

I had a problem with my sump pump the day before, it was making all sorts of grinding noises. When…read morewe went down to the basement, we saw that there was water and the sump pump really needed help, to be repaired or to be replaced. George, the serviceman, laid out all the options that I had and what would would be done for each and then I chose the one that I thought was the most appropriate for this problem. When he finished, everything looked great and the dehumidifier which was emptying into the sump pump was put back in place and worked correctly.

Do not use these people for anything ! Once upon a time they…read morewere a great business. now: They are sloppy, unprepared and do not do quality work. I waited many years to have my bathroom replumbed. Now my bathtub leaks water and my sink fixtures constantly comes loose. Negative any stars.

They came out for an issue in the basement and were the most professional and personable people…read moreyou'd meet, they did not overcharge and offered several remedies for the problem, I would recommend this company to everyone looking for a plumber!

I've had the unfortunate opportunity to try many different plumbers in town before finding Miteff…read moreplumbing. They are now the only plumber I trust 100%. Even when they have a very busy schedule, I'd rather take a cold shower for weeks before I call anyone else. They are honest and straightforward, fair pricing, friendly, and highly professional. You will have peace of mind knowing Miteff will do things the right way and clean up after themselves.