Shelley planned the perfect trip for us to Playa Mujeres. From booking to the end of the trip, she…read morewas there with professional and courteous help, advice, and tips. Would definitely use her services again

Shelley is a rockstar! Our first time to Cancun and I cannot express how easy she made it. Quick…read moreand easy purchase process. Excellent follow through with details.

Fast service, reasonable price, really nice people. Saved my ass actually. I would have been in…read moreDEEP trouble with my friend in Portugal who sent me my airline ticket to come visit her if I had missed the trip due to procrastinating on getting a new passport.

They do quality work, have good knowledge of the details for particular country's visa…read more I'll go to them again the next time I need this kind of work.

Today I attended my appointment on early Sunday morning. I scheduled a week out in advanced. I…read morearrived a bit earlier than my appointment time frame. So I had to wait a few minutes outside until they let me in. The San Antonio parking garage was available today for me to park. But I can imagine during the business week it is full as they stated on their website. I highly recommend you bring a check or money order if you don't use or have any checks prior to coming here. If you decide to have a money ensure it is for the exact amount. Check their website for documents to bring with whether it is for yourself or your child. I ensured, I had my previous expired passport, Social Security card, birth certifcate, and my Texas Drivers license. I chose the regular passport and ID card. They kept my previous passport as it was used for the verified documentation. So be expecting them keep whatever document for the processing if your application. They will mail your documents back along with your new passport. The staff here were all very friendly, informative, and resourceful with knowledge to make your experience here a delightful one. I highly recommend using this facility for your passport needs.

The whole process was incredibly easy--I was in and out in just 5 minutes…read more I came prepared with all the required documents: my driver's license, a completed DS-11 passport application (filled out in black ink), and a money order for the passport fee. After getting my photo taken and paying the necessary fees, I was quickly on my way! The staff were knowledgeable, friendly, and made everything seamless. I received my passport exactly within the promised timeline.

Do NOT sign the contract, unless you want to do the work yourself!…read moreI hired Natalie to organize my wedding in Punta Cana, DR and I chose her over other travel agents because she sells herself very well. Many promises were made during the interview, most delivered with attitude and only after demanding them. Issues: 1. She's very nice and proactive when it comes to charge you for everything in advance, once you submit your payment you will barely hear from her and Natalie acts as she's being bothered every time you contact her. 2. My fiancé's best man emailed and called her way in advance and she never responded. Forcing him to make his own reservations. 3. When I asked her about our website and distributing this to our guests, she told me that I had to send it to all my guests. I then questioned her asking if that wasn't her job since she's the one getting paid for this and she had the nerve to call me "rude" when all I was asking her is to do her job and make money off my guests and myself. 4. On repeated occasions she told me that "I wasn't her only client", and you will receive this treatment from Natalie when you demand her to stick with what she promises. I truly believe being a TA is no longer her passion, you can tell she's no longer good at it. 5. I have had at least 5 families in my wedding party reporting that Natalie was rude to them when they asked questions and she was impatient with them. They had to make their own accommodations because of this without using Natalie, which let me to not have the minimum required number of guests (due to Natalie's incompetence and lack of empathy), the hotel was willing to work with me, after noticing how unhappy I was with Natalie as my travel agent. 6. Even my wedding coordinator noticed Natalie's lack of attention and coordination as her emails are disorganized. She forgets what information she was given and then asks you to find the information for her. Again, I ended up doing majority of her tasks. 7. She will promise an app to be delivered 2 weeks before departure. She breached her own contract and posted this app 2 days before departure with MANY mistakes that I had to point out for her to fix. 8. I tried to break the contract with her on a couple of occasions and after consulting with the hotel in the DR, I was going to punish my guests in order to get rid of Natalie, which in good faith, it's the only reason that prevented me from doing so. 9. I guarantee that you will have to triple check EVERYTHING that Natalie does because in every single task, there were mistakes. Wrong itineraries, wrong names, wrong dates, you name it. The purpose of this review is to avoid more people to go through what I went through. I wish I would have never gone under contract with TravelAbundance or with Natalie, don't make the same mistake I made! Go somewhere else.

First , Natalie has grown a wonderful business , the app they give you is to die for . I worked for…read moreNatalie as her first agent , as I had taken a leave from my airline due to my husbands death . I booked her first international trip . 3 years ago, we had to cancel a trip , due to my laying in a hospital, as we were struck by another car . Immediate surgery. We apologized over and over We , booked a few months later , to Florida . Was wonderful. Then last year , I had a 55 year reunion trip with my best friend , she and her husband , with my encouragement, booked also with Travelabundance . We never complained, in Berlin, the transfer was a hour late , in Prague, the driver couldn't find us for an hour, then it was a dirty , best up , rusted out van, dropped us off , three blocks from hotel. In Vienna , the dinner cruise , was not running at that time of year . We never said a word , because frankly , things happen , we had a great time , everything was great So here is our story, Natalie deserves , everything positive, wonderful review. It's all true . I would encourage people to book with her . She gives an amazing service . Except, we were told by the agent to book our airfare , ok, her first complaint, which we found the hotel we wanted in Zurich, all she had to do was give us the prices of the two different rooms , which we booked . Then to get to another destination, by air, there was a a different airfare that came through our credit card then what was Austen , a substantial difference, when, we questioned , and cancelled, we were told by the agent to book the rest of the trip on our own, we were almost through anyway . I did contact Natalie , as a business, we were basically told it was a an upscale travel agent , there platform was different now . Which meant we don't question price . Natalie did get us the airplane , but sadly , she wouldn't finish our train or transfers . I gave Natalie the train, it didn't show up on her search engine, I thought take a different train , route, was told to book it on our own, the next day , I did send her a picture, on her search engine there it was . Ended up , i found a better train , no. Stop to Zurich on my own and booked it, I booked my transfers . We are just not the type of people , who nust book, without seeing prices . Our mistake , her services are now for people who g Have no budget constraints. We had planned an Italy and Portugal, trip . Will seek a travel agent here . It was very hurtful, I love Natalie , but we are just not her type of client. Which is disappointing, because she does have a great platform. What is upsetting, the agent , who dropped us cold , because we questioned room prices and the air discrepancy . We spent a lot of money , on last October , we never made a complaint or fussed over the mistakes. Our attitude , things happen . So we are saddened. It's not as if the agent had to search for a hotel, all she had to do was check the prices of two different rooms . She told us to make our own airplane reservations, we did , the airplane price difference from what was quoted , was to much of a difference. Would I still encourage people to book with them , yes , it's just people like us , who shouldn't , we are not in this same league. I will say , the app is wonderful, she plans great trips .. I write this because we learned , we are not the type of clients , they want . To just leave us out in the cold , to finish the trip on our own , was very sad , which we did . ,

Dalia was so helpful with planning our honeymoon!!…read more She took the time to meet with me and go over exactly where we were interested in going. From there, she put together a wonderful and detailed itinerary with suggested hotels, tourist attractions, etc. From there, I could customize which of her suggestions I wanted to go with or inquire about other places/attractions I heard of or researched prior. She took care of booking most everything and gave detailed directions on where to go and who to talk to. Made our entire trip a breeze and carefree! Would highly recommend to anyone looking for a Travel Agent.

I haven't been on a vacation in the last 5 years. Never considered using a travel agent. Theresa…read moreParanuk has made this the easiest vacation I have ever taken. Absolutely effortless on my part. She took care of all the details and has answers any questions asked. I will never book another vacation again without her. Hands down phenomenal!

Great experience from start to finish. The service was quick and efficient, and the staff were very…read moreknowledgeable and helpful throughout the entire process. They clearly know what they're doing and made everything smooth and stress free. If you need any passport services, this is definitely the place to go. The location is also very convenient in downtown Austin.

Fast service, offers reservations, which I appreciate being a busy person. I specifically went here…read morebecause they have all the specs and experience doing foreign passports. They knew the requirements for mine immediately and I had my photos in about five minutes from arrival.

After seeing the movie "The Embrace of the Serpent", we wanted to see the place where it was…read morefilmed: the Mavecure Hills in Colombia. Amazon Adventures was able to arrange a 5-day tour for us, it went really well - even when we missed our flight out of the jungle (no cell coverage and they moved the flight earlier!!) we had a hotel arranged and a flight the next day. Spectacular trip. Would definitely use this company again!

I contacted Jim at Amazon Adventures to arrange a trip to the Pantanal in Brazil. I had tried to…read moremake a few arrangements on my own and was completely frustrated. I shouldn't have wasted my time and just emailed Jim right from the start. He was immediately responsive. Through a series of emails over the course of a week, he offered a couple of options at different price points. I should mention that I was trying to arrange our trip for peak season and was a bit late for booking travel at that time. Unfortunately, our trip was cancelled due to the pandemic. But Jim came through again, helping us to obtain a refund. Through all our interactions, Jim was helpful, informative and pleasant. Perhaps most impressively, he always responded promptly -- I think always within 24 hours. I highly recommend Amazon Adventures and will contact Jim again when we are able to travel once more.

We just returned from an Epic Red Sea scuba trip booked by Denise at Travel Masters. This was a…read morecomplicated trip with transfers in Cairo, Hurghada and a pick up the next evening for a 3 hour van ride south to the liveaboard boat, which was excellent. We cannot thank Denise enough for the exceptional booking with personalized handlers at all airport transit locations. The trip went flawless, which for Egypt is a tough feat, so hat's off to Denise and Travel Masters for putting together a fantastic liveaboard dive trip and Cairo tour with private guide. Henry, Ken, Gary

Travel Masters can handle typical travel (say, Mexico Beach Vacation or European Cruise) and…read morethey'll do a great job! But where Travel Masters really excels is in exotic travel. Scuba dive in Malaysia? Absolutely! Safari in Africa? No Problem! Make sure to check out their group deals too. For scuba travel, I wouldn't go anywhere else!

Make a passport appointment online. You can fill out the paper digitally online and print it out…read morebefore coming. They also have forms too. You check in and they ensure that you have the right paperwork before being called in to process your paperwork. You'll have to write at least two checks. I was in and out within 15 mins. Service was smooth and preferred processing my passport here than the post office. I expedited my passport and got it with a couple weeks.

I had to change the dates for my jury service and they were very efficient and helpful. They merit…read morea "5."

Sarah at Travel TK arranged the perfect ladies long weekend escape. She researched several options,…read moremade suggestions and arranged every detail perfectly. She was always available to help during our trip. I highly recommend Sarah and Travel TK.

Travel TK is the best in the business! I was lucky enough to join a wonderful group of woman for…read morethe annual traveling book club trip to Turks and Caicos this year. TK took such great care of all of us and made the travel process and experience easy. Her attention to detail and communication as rules were updated gave me confidence and peace of mind which allowed me to relax and just enjoy the trip and time with friends. It was a great experience and I look forward to the next one!