Do NOT sign the contract, unless you want to do the work yourself! I hired Natalie to organize my wedding in Punta Cana, DR and I chose her over other travel agents because she sells herself very well. Many promises were made during the interview, most delivered with attitude and only after demanding them. Issues: 1. She's very nice and proactive when it comes to charge you for everything in advance, once you submit your payment you will barely hear from her and Natalie acts as she's being bothered every time you contact her. 2. My fiancé's best man emailed and called her way in advance and she never responded. Forcing him to make his own reservations. 3. When I asked her about our website and distributing this to our guests, she told me that I had to send it to all my guests. I then questioned her asking if that wasn't her job since she's the one getting paid for this and she had the nerve to call me "rude" when all I was asking her is to do her job and make money off my guests and myself. 4. On repeated occasions she told me that "I wasn't her only client", and you will receive this treatment from Natalie when you demand her to stick with what she promises. I truly believe being a TA is no longer her passion, you can tell she's no longer good at it. 5. I have had at least 5 families in my wedding party reporting that Natalie was rude to them when they asked questions and she was impatient with them. They had to make their own accommodations because of this without using Natalie, which let me to not have the minimum required number of guests (due to Natalie's incompetence and lack of empathy), the hotel was willing to work with me, after noticing how unhappy I was with Natalie as my travel agent. 6. Even my wedding coordinator noticed Natalie's lack of attention and coordination as her emails are disorganized. She forgets what information she was given and then asks you to find the information for her. Again, I ended up doing majority of her tasks. 7. She will promise an app to be delivered 2 weeks before departure. She breached her own contract and posted this app 2 days before departure with MANY mistakes that I had to point out for her to fix. 8. I tried to break the contract with her on a couple of occasions and after consulting with the hotel in the DR, I was going to punish my guests in order to get rid of Natalie, which in good faith, it's the only reason that prevented me from doing so. 9. I guarantee that you will have to triple check EVERYTHING that Natalie does because in every single task, there were mistakes. Wrong itineraries, wrong names, wrong dates, you name it. The purpose of this review is to avoid more people to go through what I went through. I wish I would have never gone under contract with TravelAbundance or with Natalie, don't make the same mistake I made! Go somewhere else. read more

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First , Natalie has grown a wonderful business , the app they give you is to die for . I worked for Natalie as her first agent , as I had taken a leave from my airline due to my husbands death . I booked her first international trip . 3 years ago, we had to cancel a trip , due to my laying in a hospital, as we were struck by another car . Immediate surgery. We apologized over and over We , booked a few months later , to Florida . Was wonderful. Then last year , I had a 55 year reunion trip with my best friend , she and her husband , with my encouragement, booked also with Travelabundance . We never complained, in Berlin, the transfer was a hour late , in Prague, the driver couldn't find us for an hour, then it was a dirty , best up , rusted out van, dropped us off , three blocks from hotel. In Vienna , the dinner cruise , was not running at that time of year . We never said a word , because frankly , things happen , we had a great time , everything was great So here is our story, Natalie deserves , everything positive, wonderful review. It's all true . I would encourage people to book with her . She gives an amazing service . Except, we were told by the agent to book our airfare , ok, her first complaint, which we found the hotel we wanted in Zurich, all she had to do was give us the prices of the two different rooms , which we booked . Then to get to another destination, by air, there was a a different airfare that came through our credit card then what was Austen , a substantial difference, when, we questioned , and cancelled, we were told by the agent to book the rest of the trip on our own, we were almost through anyway . I did contact Natalie , as a business, we were basically told it was a an upscale travel agent , there platform was different now . Which meant we don't question price . Natalie did get us the airplane , but sadly , she wouldn't finish our train or transfers . I gave Natalie the train, it didn't show up on her search engine, I thought take a different train , route, was told to book it on our own, the next day , I did send her a picture, on her search engine there it was . Ended up , i found a better train , no. Stop to Zurich on my own and booked it, I booked my transfers . We are just not the type of people , who nust book, without seeing prices . Our mistake , her services are now for people who g Have no budget constraints. We had planned an Italy and Portugal, trip . Will seek a travel agent here . It was very hurtful, I love Natalie , but we are just not her type of client. Which is disappointing, because she does have a great platform. What is upsetting, the agent , who dropped us cold , because we questioned room prices and the air discrepancy . We spent a lot of money , on last October , we never made a complaint or fussed over the mistakes. Our attitude , things happen . So we are saddened. It's not as if the agent had to search for a hotel, all she had to do was check the prices of two different rooms . She told us to make our own airplane reservations, we did , the airplane price difference from what was quoted , was to much of a difference. Would I still encourage people to book with them , yes , it's just people like us , who shouldn't , we are not in this same league. I will say , the app is wonderful, she plans great trips .. I write this because we learned , we are not the type of clients , they want . To just leave us out in the cold , to finish the trip on our own , was very sad , which we did . , read more

Having referred to Natalie in the past for my clients to use, this past July 4th, I used her for my own travel. She was extremely helpful in getting us added benefits for booking through her including getting upgraded to the Penthouse, $250/day in resort credit, and a full-time butler at no additional charge. Those upgrades took our experience from great to Life-Altering. I only worry now that I might have just gone on the best trip of my lifetime. To say that I would encourage you to use Natalie and Travel Abundance to plan your next trip would be an understatement! Call her now! read more

I had Kara with Travel Abundance help coordinate my 40th birthday trip to London, and everything was perfect. I even changed plans mid trip and extended to Prague and she handled all the changes for me! I highly recommend using Travel Abundance and Kara, specifically to ensure you travel is as easy and rewarding as possible! -- SMR read more

Just got back from a trip to Jamaica Sue planned for us and it was AMAZING! She took the time to get to know me and my families wants for the trip and planned an amazing trip for us from beginning to end. From the private luxury airport pick up to the amazing hotel and excursion planner. She was in constant communication with us while in Jamaica and continued until we made it back to home safely! I will definitely work with her on all my trips going forward. Thank you Sue for taking such great care of me and my family! read more

Just returned from a trip of a lifetime! Natalie booked us on a luxury cruise through the Alaskan inside passage and it was the best trip ever. Our excursions were the best. Loved the boat, Regent Cruise line. The food service and scenes were breathtaking. Thank you Natalie and JoBeth. read more

So many things I can't begin to put into words! Poor communication. Went to Rome to tour the Vatican was there for less then 2 hours did not get to see St Peters Basilica. Almost did not get the train to Paris because they scheduled the driver an hour before departure. I could go on and on....do not use them!!! You will be sorry!!!! read more

jo Beth has been a dream to work with getting our upcoming cruise organzied! She was able to get us extra on board credit and made sure we were all able to dine at our desired time for our entire group! Her knowledge and expertise is beyond comparison! Highly recommend her for all your travel needs!! read more

TravelAbundance.com agents are true professionals. They think of every little detail that most of us normal folks overlook. I'll always use TravelAbundane for my out-of-the-box adventure vacations. read more

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Kerry is a fantastic vacation planner. She has helped book several vacations for our family. She is detailed, thorough and always makes sure to provide options so we know we are getting exactly what we are looking for. Definitely recommend her and Travel Abundance. read more

Natalie with Travel Abundance was absolutely amazing! She planned the perfect birthday trip to Peru for me. I was absolutely blown away by the white glove service. I highly recommend Travel Abundance and can't wait to use them again to plan my next getaway! read more

Last year we booked a Paris trip through Travel Abundance as we wanted to have a well planned out Europe trip around Christmas. They came back and provided us with a comprehensive itinerary at first. However when we started probing about the price for each item in the itinerary, they refused to give us the price and said they couldn't provide it to us- they only provided us with the total amount. They should have provided us with an itemised receipt of everything we were getting charged for. They also included tours in the itinerary that we hadn't specifically asked for. When it came time to pay for the total trip, they hadn't informed us that the flights were an additional charge making the entire trip very expensive. This tour company lacks transparency with their billing. We had no idea if they were over charging us for each individual item and when we requested a refund, they said they needed to speak with their vendor in England which made us question who exactly was organising the trip and who we were paying. Their communication is also lacking especially with disclosing parts of the trip and the flights that were a separate charge altogether! read more

Oh My Gosh. I cannot say enough good things about our Travel Abundance agent, Natalie. She planned my family's dream vacation to Barcelona and Italy for my sister and I's graduation post-COVID. The sheer number of transfers, activities, and coordination between guides and ourselves is something we could not have done alone. Even the planning process, something that can cause extreme stress when traveling abroad, was fun! Getting to choose what actives we were going to do and learning about where we were going to be was awesome and got us so excited. Everything we had planned went off without a hitch (except one scheduling slip up that was not the fault of Natalie at all - the company admitted to scheduling us a day later than intended). Every transfer, whether from an airport, train station, ferry, or hotel had a car and very friendly local driver, every one of which always seemed so excited to tell us about the area and give recommendations, and it was SO nice to not have to worry about dragging our luggage through the cobblestone streets of Spain and Italy so we could save our energy for the more fun activities. And the ACTIVITIES! Once in a lifetime opportunities: private tours through the Sagrada Familia, Duomo del Milan, the luxurious villas of Lake Como, the city center of Florence, the ruins of Pompei, the Colosseum and Roman Forum, a vespa ride through the hills of Tuscany, a private cooking lesson with a fantastic chef in a Tuscan estate kitchen built in the 1600s, a private boat cruise around the breathtaking island of Capri, a private food tour to local favorites in Rome, and a ride in a vintage Excalibur through the lit up streets of Rome at sunset and into the night as a finale to the trip of a lifetime. It should also be noted that Natalie takes the extra effort to work personally with locals in the area to give these tours, and all of them expressed their extreme gratitude at this fact. Coordinating such a trip would simply have been impossible without Natalie, and she was always available for any questions/confusion we had. My parents also enlisted her help when planning their anniversary trip with their best friends to Greece pre-COVID, which was much more relaxed and laid back and also went perfectly! We knew exactly who to use when planning our first vacation post-COVID. She is so so sweet, loves to spoil her clients, and gets just as excited for your trip as you are. Whether you are looking for a relaxing vacation near the sea or a bucket-list trip through a country you've never been, Natalie is your girl. Thank you so much, Natalie! We will never forget this trip. read more

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I just came back from a family ski trip in Taos, NM. Sheryl Baker from Travel Abundance took care of all the details and for an extremely reasonable price. She has traveled around the world and will plan for things that you can't even think of so that you will have a great vacation. Plus if something ever goes wrong you'll have an advocate on your side to make things right, definitely worth it. read more

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Wow! Sheryl and Natalie really outdid themselves in planning our Bucket List African Safari trip. They are both very professional and CALM! When we moved our trip up one year, they never blinked. We were in Africa for two weeks. The camps they found us were absolutely wonderful and we got to experience safari at every level - walking, 4x4 and boat. I really liked the eco-friendly safari camps that they found for us. It was amazing to see how humans can exist without disrupting life too much for the animals. Each camp had its own personality and offerings. On the walking tours we learned so much about the flora and got to observed animals without the distraction of vehicles. The evening boat tours were very informative and exciting...hippos and elephants appeared out of no where!!! This was our first trip booked with a travel agent and I will use Travel Abundance again and again. read more

I truly cannot say better things about Travel Abundance. Marcus, our trip coordinator was just so incredibly responsive, informative, and understanding of our needs. We wanted to do a trip to Egypt and Jordan for my wife's 40th birthday to see the Ancient Egyptian sites in Cairo and Luxor, Petra, and a some biblical sites in Jordan. We were absolutely blown away by how seamless everything was- we had help at the airports and amazing guides and drivers waiting for us at every stop. Our guide in Cairo, Hassan, was just an incredible guy- he is an Egyptologist, Archeaologist with the Ministry of Antiquities, and PhD candidate, and offered so much more about Cairo and the sites than we could have thought to read up on before we arrived. Hany, our guide in Luxor, has over 25 years of experience as a guide (also an Egyptologist) and has an incredible cache of diagrams and notes on hand to help depict the history and mythology around all of the beautiful sites we visited. Our guide in Jordan, Omar, grew up around Petra playing in the ruins, has served as a local guide at the site previously, and now has worked for years as a nation-wide guide touring every major tourist destination in Jordan with travelers such as ourselves. There are a few (on-the-way) stops at various craft shops (handmade rugs, oils, alabaster) that are set up by the tour companies that are very interesting, but know two things: 1. Even if the prices are "government prices", they are very much negotiable and 2. They're set up because they're common items clients want and are guaranteed by the government there, so if you have an issue with your purchase you have recourse. If you aren't interested in the items or how they're made, just ask to leave. The biggest thing I can relay is that we had the time of our lives, never once felt unsafe or unwelcome, and that we never experienced anything but warmth and hospitality while we were in Egypt and Jordan. This was my first time using a luxury agency, and without the quality of guides, drivers, and help at the airports I don't think we would have been as blown away with our overall experience. Happy travels! read more

Sheryl at Travel Abundance was great to work with! My husband and I were looking to book the honeymoon, and she was so helpful. We were pretty picky, Sheryl's patience and endless assistance was perfect! I strongly recommend this company for those looking to travel. read more

Natalie is so experienced, helpful, and thoughtful! My husband and I met Travel Abundance at a bridal show and Natalie helped us book the perfect honeymoon! We wanted to see Europe but had never left the US before, so she set us up on an amazing AmaWaterways river cruise along the Rhine River. She let us know that we would definitely bring down the average age but she encouraged us to do it if it's something we wanted! We are so happy with our decision and we will be doing future AmaWaterway cruises for sure! Natalie booked everything we needed which was incredibly helpful while planning a wedding. She booked our flights, hotels, excursions, cruises, and transfers. We will be using Natalie for all of our future travel plans!! read more

Natalie was amazingly helpful in booking our vacation to Disney last fall. She saved us a ton of time and money and helped to coordinate family arriving from different cities, multiple hotel rooms, and all our meal and theme park passes. She was responsive to our requests and followed up to make sure every last detail was addressed. If you are planning a vacation you absolutely need to talk to her! read more

Natalie was superb! Very knowledgeable, extremely prompt and professional with returning calls and emails. I had a bit of an emergency situation and she was able to help me even though she was not in her office. She was very helpful with giving me solid advise on my travel plans that greatly lowered my travel risks and lowered my price as well. She has a new client for life here. I thought I was the airline booking wizard but I have now bowed down to someone even better. Thanks Natalie! read more

Sheryl at Travel Abundance provided superb help, under challenging time constraints, for our recent trip to India. She took time to thoroughly understand our travel preferences, budget and time-frames for each city, which she then translated into a great set of recommendations. Everything was spot on. We did run into a booking issue with one hotel, and even though it was on the weekend and quite late at night, Sheryl immediately returned our call and resolved the issue with the hotel. Outstanding service! read more

Just enjoyed a wonderful cruise to Key West, Freeport and Nassau thanks to Natalie . I definitely recommend her expertise for your next vacation or group business trip. read more

Our experience w Natalia was most appreciated. We liked her recommendations for sightseeing travel arrangements for pick ups and flights. I was especially impressed w Natalia's quick responses to unforeseen situations. I would definitely choose Natalia for future vacations. read more

I cannot say enough wonderful things about Kerry, one of the Travel Advisors with Travel Abundance. I recently had to make some very last minute travel arrangements. I was dealing with a very hectic work schedule and needed someone to handle every aspect of the trip including flights, hotel, car service, etc. Kerry was able to make all arrangements within minutes. Due to weather conditions during my scheduled trip, there were numerous delays & cancellations, during what ended up being a 2 day trip. She stayed in constant contact with me to keep me posted of changes to my flights, even way past any sort of regular business hours...as in past midnight! I suffer severe anxiety and panic attacks, which result in very irrational and uncontrollable behavior on my part. Kerry did not let any of that affect her and just kept moving forward with making any necessary flight changes and keeping me posted. She had no obligation to do more than half of what she did for me. But she did! And I am forever grateful. I am very late getting this review posted. But, I am ready to plan a much needed vacation. So, as soon as I committed to taking some time off and plan a trip, my first thought was to contact Kerry. Now, after what I put her through over the course of a weekend, she may not wish to deal with me. I say that jokingly, but if the roles were reversed, I would have blocked my number immediately after that first interaction. Seriously! Thank you again, Kerry for your 5 Star Service! read more

Travel Abundance made the arrangements for one of the Texas Realtor MCE cruises in 2012 to which I had gone. So last Summer when I was planning a Christmas trip for my daughters and me, I contacted Natalie. And she was amazing; from helping me choose a destination, to finding the right accommodations, to making changes to the booking (adding other travelers) to her quick response time whenever I contacted her. We ultimately chose Punta Cana and had the most wonderful time. Natalie also made sure we booked our airline tickets early enough to get the best prices. Everything went without a hitch; the flights, the transfers, the all-inclusive resort (our first time at an AIR), etc. I will definitely contact Natalie for our next trip and encourage anyone planning a vacation to do the same. read more

Natalie is the GREATEST!!!!!! I needed to schedule traveling plans for a good size number of people for my cousin's destination wedding. I needed help figuring out what would be our best options as far as traveling dates, times and where to stay. She was very helpful, knowledgeable and super patient. After she found us the best deal imaginable she still went above and beyond. She made sure we arrived at our destination and was in contact to make sure everything was great! She definitely made the experience a stress free and enjoyable one. I will only be setting up my travel plans from here on out with Natalie!!!! read more

After our trip to Maine, I highly recommend Travel Abundance for any travel needs! In fact, I was already recommending them to my friends even before I took the trip, during the planning process. From the moment I contacted Sheryl and Natalie, I felt confident I made the right choice. Sheryl was so excited and enthusiastic about planning our trip. I just gave her our information, and our general interests, and she ran with it. I get very overwhelmed when planning trips, so her expertise and excitement made the whole process fun! Any questions I had were answered quickly, and everything was gathered up into useful documents and an app so that we had all the information at our fingertips. I appreciated the fact that if there were any issues along the way, I knew I could reach out to her and she would be there to help us. The timing of all the activities was so that we could enjoy them, and also be flexible and take things at our own pace. Everything went off without a hitch, and we are already making plans to go back! Thank you to Sheryl, and Travel Abundance!! We are so glad we found you! read more