The oversight of this facility is appalling and dangerous. I have never in my wildest nightmares experienced a level of terror as I had while submitting a urine sample to the staff at this facility... And I've been for real sober for many years! When I submitted the sample it was put in an unlocked box in the bathroom wall EASILY accessed, altered, or switched by the next patient providing a urine. That was before the facility abruptly terminated the employment of the only counselor who was helping patients navigate the difficult road to continued unimprisoned sobriety. Main man was the glue that held a lot of people's minds together and they just let him go. If you are trying to stay sober and out of prison be advised: THIS PLACE IS DANGEROUS. Look for care elsewhere. Your future depends on it. read more

STAY FAR AWAY FROM THIS FACILITY! A few months ago, I sought therapy from American Treatment Network in Havertown, Pa. for my PTSD. After a few sessions with a therapist and two different doctors, I asked my therapist for paperwork pertaining to my treatment, which I was planning to give to my disability lawyer. This is where all of my problems with this facility started. To make a long story short, after asking my therapist for documentation pertaining to my disability and my ongoing treatment for it, I instead received my psychological evaluation papers and their updates. I was told by the Community Care Behavioral Health Organization, with whom I registered a state complaint against ATN, that this is illegal and that I should not have been given those documents. I was completely shocked to read that those evaluations and other doctor/therapist transcripts stated that I was abusing and was addicted to three separate drugs, which was and is an outright lie. Two of those PRESCRIPTION drugs that they accused me of being addicted to, I have medical prescriptions for. I told both the therapists and two doctors about them beforehand. As for the third substance, which is a highly illegal street drug, the site manager herself told me that she herself included that drug abuse 'diagnosis' to "help me get into the program". My therapist at that time had shown me the documents stating that I was a full blown drug addict during a ZOOM therapy session I had with her. Again, I was told by the Community Care Behavioral Health Organization that my therapist was not authorized to show me that documentation. Luckily for me, she made that mistake of showing me that paperwork. That's the exact moment when I realized that I was dealing with a corrupt and inept mental health/substance abuse organization. Unfortunately for me, the paperwork pertaining to my alleged abuse of a highly illegal street drug 'mysteriously' disappeared. I believe that the site manager took matters into her own hands and deleted any and all traces of her absolute fabrication of me having an addiction to that drug. That's a complete disgrace and is a good example as to why I'm placing multiple complaints against this organization. That same site manager was not happy that I placed a complaint against them through the Community Care Behavioral Health Organization. She said, very rudely, that she would "love to talk to your (my) lawyer" about my psychological evaluation papers and the fact that he questioned them. Her quote just shows her arrogance and stupidity. The lawyer I was referring to is a disability lawyer. She mistakenly thought that I was legally threatening her. That's how out of touch she was with the situation and hints that she may also be paranoid. That's a complete disgrace, any way you look at it. I am going to hire a disability advocate and continue on with my complaints against this corrupt facility. I'm sure that I'm not the first patient to be abused by them and I'm sure I won't be the last. The advocate from the Community Care Behavioral Health Organization that investigated the complaint told me that I am not the first patient to complain about this facility and that there are currently numerous other open complaints leveled against them that need to be investigated. Due to American Treatment Network's dishonesty, lack of professionalism and complete arrogance, I now have no therapist and I had to stop taking the two medications that their doctors prescribed me. I'm in much worse shape now than when I first walked into that disgrace of an establishment. Again, that's a disgrace. Please heed my warning: If you or a loved one is suffering from either mental health issues or drug addiction, learn from my huge mistake and stay far away from American Treatment Network in Havertown, Pa. If anyone needs any advice about my issues with American Treatment Network or wants me to explain in detail about my horrible experiences with them, and there's many, feel free to email me at Bigwave169@protonmail.com. I'd be more than happy to explain my situation in detail and advise you to go elsewhere. read more

I have been in IOP now OP . The therapists are great and psychiatrist has been spot on with my medications. I feel more confident than ever with my team there. I really recommend this place! read more

They change Therapists too much who do not keep accurate records. They make appointments for med checks of meds prescribed by their Therapists through Zoom or phone call to ask questions already answered and today at 6 was my appointment I was waiting and waiting for the call from the Dr and no call. I called American Treatment Network and was told the Center is closed it closed at 6. I said I was to get a call at 6 for med check sorry call tomorrow. My Representative Payee and POA called after to see if the appointment is on record in the system maybe something was miscommunication. I dialed for her and put on Speaker and my Rep explained my appointment and no call and it's not the first time, then the woman said please hold she will look into it. About 2 minutes later another "lady" got on and said how can I help in a real rude manner my Rep said no thank you I'm already being helped she said well WHAT DO YOU NEED I can help my Rep said Im on hold waiting for help she kept getting louder and louder so my Rep says the SAME thing about my 6 oclock appointment she said yeah....as if and?? So i said yeah I will be out of meds tomorrow she said yeah again my Rep spoke up and said yeah you can't help we need his records so how do we get the release form she says i will call the Dr now and have him call you. My Rep says do you need the number?? She said I HAVE A COMPUTER I CAN LOOK HIM UP I THINK I CAN FIND HIS NUMBER. People that need mental health care are treated the worst esp this place but i had no place to go with being pushed place to place i will end up in Psych Ward again where i get zero help but strapped to a bed and nobody comes in I need help i reach out like all these ads say then get forgotten and mistreated​ read more