If you're looking for quality continuing care, you're not going to find it at Westgate Hills. In…read moreaddition to being shabby, the facility is filthy, smells like urine, and is poorly managed. Complaints or concerns were either not addressed or were only resolved with an unacceptable amount of effort on our end. Westgate Hills Nursing Center did not provide an environment where my Mom could improve mentally and physically. Thankfully, we were able to move her out before she experienced any further decline.

I would consider sending your loved one to another facility, especially if they are unable to speak…read morefor themselves. While they claim to be a rehab, mom did not make any progress in her 6 weeks there. She had 5 falls and one UTI. They lost most of her clothes and she was transferred to another nursing facility in only a gown. The clothes were eventually found but only after more were purchased. I was given the wrong information about items missing during the hospital transport. Anastasia Jones told me their inventory was checked and the items must have been lost in the transport van. The missing items showed up on her transfer day when I picked up the few items of clothing they did have for her. It is also appears she had a stroke during her stay there. Her stay there was a detriment to her health. I should mention, I was offered a refund for the missing clothes. When the clothes were found, I emailed to see if the refund was still on the table since I had to purchase new clothes to replace the missing ones. That email came back-could not be delivered. Looks like Nathan Weiss blocked my email. I did give the one star for the nice nurses.

I never leave a negative review, but this time I have to. Its been a week and my 95 year old aunt…read morecan't hear her phone or doesn't know how to answer , we call the front desk, they could care less. Sometimes I can't even get someone to answer the phone at the desk. My aunts place is disgusting,

Friendly staff always willing to go out of their way to help. The residence are engaged and attend…read moreall the programs.

This is what used to be called a nursing home plus a long-term rehab center located blocks from…read moreBryn Mawr Hospital. This is not to be confused with the facility in Malvern which a is totally different place. Generally this place is clean and clients are well cared for. Therapists are generally patient and have clients make progress. However, like all of these places, it requires a hands-on approach to make sure your family member gets just what they need. Family members were given great access. You can even sit in on the therapy sessions if you wish. Be careful of double booking for therapy which can really run up your therapy minute allotment. The proximity to Bryn Mawr Hospital and associated doctors makes it easy to get your family member to their medical specialist appointments.

Falling apart help smells from marajuena trying to get loved one out, patient bath room falling…read moreapart- rust every where what a crappy facility

The oversight of this facility is appalling and dangerous. I have never in my wildest nightmares…read moreexperienced a level of terror as I had while submitting a urine sample to the staff at this facility... And I've been for real sober for many years! When I submitted the sample it was put in an unlocked box in the bathroom wall EASILY accessed, altered, or switched by the next patient providing a urine. That was before the facility abruptly terminated the employment of the only counselor who was helping patients navigate the difficult road to continued unimprisoned sobriety. Main man was the glue that held a lot of people's minds together and they just let him go. If you are trying to stay sober and out of prison be advised: THIS PLACE IS DANGEROUS. Look for care elsewhere. Your future depends on it.

STAY FAR AWAY FROM THIS FACILITY!…read more A few months ago, I sought therapy from American Treatment Network in Havertown, Pa. for my PTSD. After a few sessions with a therapist and two different doctors, I asked my therapist for paperwork pertaining to my treatment, which I was planning to give to my disability lawyer. This is where all of my problems with this facility started. To make a long story short, after asking my therapist for documentation pertaining to my disability and my ongoing treatment for it, I instead received my psychological evaluation papers and their updates. I was told by the Community Care Behavioral Health Organization, with whom I registered a state complaint against ATN, that this is illegal and that I should not have been given those documents. I was completely shocked to read that those evaluations and other doctor/therapist transcripts stated that I was abusing and was addicted to three separate drugs, which was and is an outright lie. Two of those PRESCRIPTION drugs that they accused me of being addicted to, I have medical prescriptions for. I told both the therapists and two doctors about them beforehand. As for the third substance, which is a highly illegal street drug, the site manager herself told me that she herself included that drug abuse 'diagnosis' to "help me get into the program". My therapist at that time had shown me the documents stating that I was a full blown drug addict during a ZOOM therapy session I had with her. Again, I was told by the Community Care Behavioral Health Organization that my therapist was not authorized to show me that documentation. Luckily for me, she made that mistake of showing me that paperwork. That's the exact moment when I realized that I was dealing with a corrupt and inept mental health/substance abuse organization. Unfortunately for me, the paperwork pertaining to my alleged abuse of a highly illegal street drug 'mysteriously' disappeared. I believe that the site manager took matters into her own hands and deleted any and all traces of her absolute fabrication of me having an addiction to that drug. That's a complete disgrace and is a good example as to why I'm placing multiple complaints against this organization. That same site manager was not happy that I placed a complaint against them through the Community Care Behavioral Health Organization. She said, very rudely, that she would "love to talk to your (my) lawyer" about my psychological evaluation papers and the fact that he questioned them. Her quote just shows her arrogance and stupidity. The lawyer I was referring to is a disability lawyer. She mistakenly thought that I was legally threatening her. That's how out of touch she was with the situation and hints that she may also be paranoid. That's a complete disgrace, any way you look at it. I am going to hire a disability advocate and continue on with my complaints against this corrupt facility. I'm sure that I'm not the first patient to be abused by them and I'm sure I won't be the last. The advocate from the Community Care Behavioral Health Organization that investigated the complaint told me that I am not the first patient to complain about this facility and that there are currently numerous other open complaints leveled against them that need to be investigated. Due to American Treatment Network's dishonesty, lack of professionalism and complete arrogance, I now have no therapist and I had to stop taking the two medications that their doctors prescribed me. I'm in much worse shape now than when I first walked into that disgrace of an establishment. Again, that's a disgrace. Please heed my warning: If you or a loved one is suffering from either mental health issues or drug addiction, learn from my huge mistake and stay far away from American Treatment Network in Havertown, Pa. If anyone needs any advice about my issues with American Treatment Network or wants me to explain in detail about my horrible experiences with them, and there's many, feel free to email me at Bigwave169@protonmail.com. I'd be more than happy to explain my situation in detail and advise you to go elsewhere.

Room is adorable, place is nice, so far care is great. Just got here at 2pm today & I love my…read morelittle room -reminds me of a small Cape cod Cabin ‍

Two stars to the many people that were great. Overall awful experience in nursing area. I still…read morehave nightmares and am meeting with the Dept of Health.

Marple Gardens nursing facility located in Broomall has an unjustified rating. Our family gives it…read more4 stars! Everyone we met from admissions to receptionist, nursing staff, therapist and social worker could not be more genuine, caring people who treat every patient with respect and kindness. This quality of staff made a difference for my brother who after his stroke thrived in their care. Marple Gardens is a very clean, quiet facility. My brother loved the outdoor courtyard where he could socialize and enjoy the love from a visiting pet. The communication from all staff is exceptional, and they will call the family with any questions. After an appalling experience at a highly rated nearby hospital, we found renewed faith in the health industry at Marple Gardens. Everyone (family and patients) is treated with respect and dignity. THANK YOU! Marple Gardens!! Family of Anthony Cocco

This facility is very clean. Broomall employees are very caring, friendly and empathetic to the…read morepatients needs. The receptionist Marie is very bubbly and a happy individual. She puts a smile on my face. Jenyl, Myra, Francine, Erica and many others has been very supportive with my mother who has cancer. Thank you!

I wanted to say thank you, it's been a long journey and I'm so thankful that I was guided and…read morewasn't alone. Everyone was so Outstanding, positive, honorable, patience and just when I thought I would break someone from your staff was their helping my sister Teresa Joseph. Dignity, Respect, and faith was seen. The staff became Family when Family members, Children, who turn their backs and strangers "step up," is beyond my reasoning. My faith in humans such as your organization/staff, well I have to believe in the unbelievable. I would highly recommend this organization and I'm very picky. Clean, Food, Care, gesh, I can't say enough positivity. Thank you.

Broomall Manor is a somewhat mediocre rehab center. I spent a month there and was not…read moreimpressed.The aides were very nice but they only had one actual RN.All others were lpns.Food not healthy at all,especially if you were a diabetic Rehab was lacking in facilities and personnel

We love when Ted comes over to take us for walks or when he stays overnight when our Mom and Dad…read moreare on vacation. He's a lot of fun to hang out with and takes us for long walks. He also is an avid photographer and always gets our good sides. We love Ted. Hope & Pilgrim

Ted has been walking my dog, at least a few times a week, for the past 2.5 years. I love having Ted…read morewalk my dog because I know he's well taken care of! Ted's rates are hard to beat and the quality of his care is superb. My dog is so important to me and I love when I get pictures of him from Ted during their visits. Communication and scheduling is always incredibly easy. My condo has pet rules and Ted is always sure to follow them. My neighbors also recognize him now and say how friendly he is. I cannot recommend him enough!