They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

I can't say enough good things about Lisa Chambers and her team at The Glass Guru of Mason!…read moreAs a local realtor with Coldwell Banker, I called them on short notice after a home inspection today flagged some window glass issues. Lisa personally came out within two hours to measure everything herself. She was professional, friendly, extremely knowledgeable, and genuinely understood how important speed and accuracy are in a real estate transaction. My client felt completely taken care of, and the stress level dropped immediately. That kind of responsive, owner-involved service is rare these days. If you need glass repair or any glass work in the Mason, West Chester, or surrounding areas, call these folks. You won't be disappointed! Highly, highly recommend. Thank you again, Lisa!

Wonderful and fast service after my son smashed his tennis ball into a tiny attic window really…read morehigh up on the peak of my house. Also used them for my shower glass. The first one didn't work so they recut the glass and it was installed perfectly!

Do not use this company. Their post-install was extremely poorly done. They had to come back…read moremultiple times to correct the positioning of our storm door which still does not shut properly. Our kitchen door feels like it is locked often, but it's not, it also was poorly installed so you have to turn the knob and feel the grinding and crunching of metal as you open the door. However, the real issue is with the storm door with retractable screens on top and bottom Window pane. We have dogs and do not use the bottom screen in an effort to prevent damage from dog scratching. However, our HVAC stopped working over the weekend therefore I was excited to use the bottom screen feature so I could place a box fan in front of it as soon as I lift it up the bottom of glass, a black device with a metal tracking guide popped out. I have no idea what it is, but it is certainly strong because when I touched it it coiled and almost ripped my finger off. Matty told me over and over again how proud he was of this Door in the quality and my dogs will never be able to scratch the glass but if they ever do, they will replace it because it's a lifetime warranty on their products. Today Matty said oh well that was everything except for storm doors. With the amount of problems we've had with not only damage to our walls which they did not offer to repair, these have never worked to their full potential. I also forgot they didn't put a storm door chain on our door and had to come back like a third or fourth time to do that. This company is incompetent. Their communication sucks and the quality of their products. I'm just not seeing the hype. We've regretted using this company since the day they came to install Which leads me to our tiny bathroom window they smartly add a sticker that says do not press against the screen. It's probably because it's set with a cheap glue. Our screen has never been attached to the windows since the day they installed it we corrected this on our own because we were sick and tired of dealing with this company and their crap. The storm door was not capped off, nor were we given a bag of inserts to cap off our door and outside bugs crawled up in there and could come in my house through the strike plate on the door frame. I could not believe this. ???? The varnish is also coming off....What is happening?? This is not normal and I refuse to believe otherwise. These doors were EXPENSIVE, honey. I am also married to a man who Preaches quality over quantity. He was happy to spend lots of money on these doors to have good ones. These aren't it. There are too many other options out there to be spending this kind of money and be dealing with this many issues. We are now doing a whole home remodel and we are going to be spending some serious money but the best part is it will not be with Meyer windows and doors . I've taken a long time to write this review as I didn't want to make it out of anger. I've had multiple chances but held back. The fact I was verbally told several times about the lifetime warranty, regardless what is on a contract agreement has put me in a way.... The End.

I used these guys last year based on a referral. I will not use Nate or his company again…read more Experience was not up to par and too many other window companies out there doing a better job for similar cost. I waited 9 months to post this review mostly to make sure I wasn't just writing in anger. good things -Nate is a nice guy and so is his wife -calls and emails returned quickly not so good things -custom $4000 window took more than 12 weeks from ProVia -window was built wrong - ordered incorrectly -needed corrections -installation - they took all of my old rotted brick mould and tried to cut it up and piece it together with caulking - it looked like a three old did it (I made them replace with all new brick mould - I should not have had to ask for this) -J channel moulding not replaced - I was never even asked about this - new $4000 should come with a new J channel (at least ask me) -inside mouldings not painted - if I knew this in advance I would have used someone else -no accountability, Nate talks a big line but end of the day does not hold himself or his company accountable for excellence outcome -after this experience, I ordered a new $14,000 door from ProVia and used someone else, the other company did an amazing job and exceeded all expectations. I suggest you do the same I will be buying $30,000 of brand new windows for my house this week. Writing a check to pay in full. 23 windows. I wont be using Nate or Meyer Windows.

I needed a large front window replaced because in between the panes were dirty. I was told by a…read morewindow company that I'd have to get a whole new window. Absolute glass was able to just replace the glass. They saved me well over a thousand dollars. They were really quick and easy to work with.

I had a small job and was looking for a local company to help me. When I called for more…read moreinformation I explained that my job was really a small one compared to what I presumed Absolute Glass is accustom to handling. The owner told me that there was no small job; that he was in business to meet the needs of his customers. He was on a job; called me on the way back to his workshop. I met him there and he completed my job same day. Great customer service!!!

No follow up after the sale, extremely cumbersome process to rectify issues with function of the…read morewindows. No warranty on product, they send you to the manufacturer, who also has a ridiculous , on-line process. I'd make my own windows before using them again.

Customer service skills are low. Very low. Rolling eyes. Poor communication. Frustration when we…read moreask questions.

Heritage Windows is a great organization to work with. They beat the price quoted by Home Depot and…read morethe install was smooth. The installer was professional and completed the project within a few hours for 2 Windows. Will definitely call them again if in need of Windows in the future.

From the owner: Heritage Windows and Doors is an Integrity Installation Company. That means we treat you and your…read morehome with the respect you deserve, from the first free consultation to project completion. Our installers have been doing quality work for over 30 years in Cincinnati area. Our products are the top rated vinyl and wood windows by Consumer Reports, and our prices are hundreds less than the big box stores!

I called them asking if they sold and installed garage door operators/openers, I was told they do…read moreand that they would call me back to schedule. I waited several days and no call back, I call them again and they said they will call me back soon to schedule. One week later after still never calling me back, I call the Garage Door Guys and they installed a new operator for me and were great to deal with. I can't give Scofield a horrible rating because they never accepted my business, but I think this review and a 3/5 are a fair rating. I will also note I live in a house that needs all new windows and 2 new sliding glass doors, if I had had a good experience with this much smaller job I very likely would have given them that business as well. But now I know that, for whatever reason, they don't do what they say and they aren't diligent in communicating with customers. Hopefully they do better for future customers.

Very unhappy. Visited the store early March, nice enough…read morevisit, very friendly. Hired their services to repair two Lawson storm door screen cartridges. Also to replace two window screens and service my garage door. Several emails, two months go by - no replies. One more email asking them to please advise if they would prefer dropping my job for whatever reason. I think this is fair as it frees me to contact a different company. They got right back to me and said tracking my parts was to arrive next day and they would contact me and set up a date to install. That was 3 to 4 weeks ago. No emails, no phone calls, nothing. I rarely post a complaint, I can't even remember when and even if I did, do this took a lot from me to post this.

AE Door originally installed our garage door and opener in 2012. I called them late last week to…read moreset up an appointment to replace the seal at the bottom of our garage door and to do an overall check-up and lubrication of our door and automatic door opener. I was able to get a service appointment quickly and at a convenient time. Ron Schmidt arrived when he said he would and performed all the service in less than 30 minutes from his arrival. The new seal should keep out small critters - and probably large bugs, and the garage door is much quieter now when it goes up and down.

about a month or more ago i called A E DOOR i explained in detail i needed the exterior and…read moreinterior pads replaced on my garage door opener...everything else was fine, no issues except the pads for opening and closing the garage door...i spoke to a guy named TRAVIS, he set up a tech who came to my house and began unloading replacement equipment for rails, motors, chains, etc., all the stuff i DIDN"T need...once i explained what i needed he told me the "office didn't tell me that" then he turned his attention to what i needed fixed...after a couple of questions he asked if i had changed the battery in the exterior pad to which i confirmed i had but it was several months ago...he then took it apart, i had a battery nearby which he inserted into the mechanism and we tried it, prior to that it was working, just a pain because you had to insert your code multiple times far too often...afterr he inserted the new battery there was nothing lighting up so i took it apart and found out he had bent one of the connections rendering it useless and broken...so now i have an exterior opener that won't work at all...the tech says he'll contact the office to see if they could replace it, that someone would notify me when they knew more...then TRAVIS tells me they don't handle that brand and i'll have to look online to see if i can find one...thats not my job, its their responsibility to replace what they broke, if they don't handle that brand its on them to replace it...so i call TRAVIS again and leave a message, i was ghosted, TRAVIS doesn't respond... so there is no response from anyone at A E DOOR, they broke my opener and now they do nothing...so i'd like everyone to know what A E DOOR can do for you, basically break your equipment then do zero about it...i caution everyone fro doing business with these people unless you want to be treated like that...YOU HAVE BEEN WARNED!